Hyatt Place Richmond Arboretum

Hotels
•
Hyatt Place
8 (716 reviews)
201 Arboretum Place , Richmond , US
+1 804-560-1566

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Good breakfast options
Cons:
Cleanliness issues
Parking fees
Limitations on breakfast choices

Categories

Cleanliness
7.21
Some reviews mentioned cleanliness issues, including a half-done job by cleaning staff and litter outside.
Service
9.18
Staff described as friendly and helpful in multiple reviews.
Location
9.22
Great location with many nearby restaurants and easy access to expressway.
Room Quality
8.17
Spacious and modern rooms highlighted, though some rooms felt outdated.
Amenities
7.7
Parking fees and limited breakfast options mentioned as negatives.
Value for Money
6.66
Concerns over parking fees and overall pricing for room vs. amenities.
Food and Beverage
7.71
Breakfast quality received mixed reviews, with some positive comments but also notable complaints.
Overall Experience
8.18
Overall stay was pleasant, but with a few concerns regarding value and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:25

Property Description

Modern Accommodations
Experience comfort and style at Hyatt Place Richmond Arboretum, featuring spacious rooms with flat-screen TVs and cozy seating areas. Enjoy the convenience of free Wi-Fi access and luxurious bathroom amenities for a relaxing stay.

Convenient Facilities
Stay active during your trip with our on-site fitness facilities and grab a quick snack at the 24-hour front desk or snack bar. Our attentive staff is always available to ensure your needs are met for a seamless experience.

Ideal Location
Located just minutes away from Richmond city centre and popular attractions like the Virginia Museum of Fine Arts, Hyatt Place Richmond Arboretum offers both convenience and comfort for your stay. Book now and make the most of your visit!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RIC

Location

Guest Reviews

8
Based on 716 reviews
Cleanliness: 7.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 6.66
Food and Beverage: 7.71
Overall Experience: 8.18
E
Eric • extended_group • us
4
Okay
Pros:

The area breakfast and how clean it was

Cons:

You have to pay for parking wasn't told to me

2026-09-13 • via Nuitee
J
John • couple • us
10
2026-09-11 • via Nuitee
A
Abeni • family_with_children • us
4
Staff was nice and helpful but overall everything else needs work and over hauling
Pros:

Location was convenient to stores, restaurants and gas stations

Cons:

The breakfast was horrible. Scrambled eggs tasted like powder. Potatoes were hard. Sausage was burnt and black. $9.00 extra to park on the property. The toilet ran in my first room. Had to change rooms due to bad leak under the vanity sink.. Which gave the room a horrible smell worse than wet dog. Rooms needed to be updated. Bath tub was so slippery, even with bathmat in use.

2026-09-10 • via Nuitee
K
Kristen • family_with_children • us
9
2026-09-10 • via Nuitee
M
Melissa • couple • us
8
2026-08-27 • via Nuitee
K
klawsonn • solo_traveller • us
10
2026-08-26 • via Nuitee
M
Mytisha Hayes- Watkins • solo_traveller • us
10
Pros:

Everything was excellent and the staff was wonderful.

Cons:

The only thing I didn't like was we didn't have a microwave in our room.

2026-08-24 • via Nuitee
T
Toni • family_with_children • us
7
2026-08-20 • via Nuitee
A
Amelia • solo_traveller • us
8
Pros:

Clean and friendly

Cons:

Kitchen lady. Was rude

2026-08-20 • via Nuitee
N
neupane • family_with_children • us
8
2026-08-18 • via Nuitee
C
Cherie • couple • us
9
2026-08-14 • via Nuitee
P
Pam • couple • us
10
It fit my needs and the breakfast as great - often stay at this chain at Va beach also
Pros:

The room I had was perfect

Cons:

Little high price

2026-08-13 • via Nuitee
D
Discover695893 • NONE
6
Slightly Disappointed
Pros:

Room condition was less than expected. Beds weren’t as comfortable as other hotels. Reception and kitchen staff wasn’t as friendly as we’re used to.

2026-07-29 • via Tripadvisor
C
Corey • couple • us
7
2026-07-25 • via Nuitee
R
Rhonda • solo_traveller • us
7
Pros:

Nice staff and clean rooms

Cons:

No microwaves in rooms to heat food

2026-07-23 • via Nuitee
E
Elsa • family_with_children • us
10
2026-07-21 • via Nuitee
G
Gwin • family_with_children • us
6
2026-07-21 • via Nuitee
A
amelia • family_with_children • us
8
2026-07-21 • via Nuitee
D
Duglas • solo_traveller • us
8
Pros:

La ubicación todo esta bien relación precio

Cons:

De verdad todo estaba bien

2026-07-21 • via Nuitee
J
jenniferjJ3078DO • NONE
8
Incredible Customer Service
Pros:

Front desk associates, Mary and Andrea, were fantastic and so helpful! Each was highly professional and far exceeded the expectations of a front desk attendant - super job!

2026-07-16 • via Tripadvisor