DoubleTree Suites by Hilton Phoenix

Hotels
•
Doubletree by Hilton
8 (1075 reviews)
320 North 44th Street , Phoenix , US
+1 602-225-0500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful, friendly and attentive staff (Anthony highlighted)
Very convenient location near the airport with shuttle service
Clean, recently renovated rooms and upgrades
Strong breakfast buffet and on-site restaurant (steak nachos praised)
Nice pool and family-friendly perks (popcorn, cookies)
Ample parking availability
Cons:
Paid parking disliked by multiple guests
Pool reported as not heated/very cold by at least one guest
Inconsistent breakfast quality and restrictive breakfast-to-room policy
Some rooms have older/soft beds or mattress firmness complaints
Occasional dustiness or slightly dirty floors reported
Accessibility issues in a room advertised as handicapped
Noise from neighboring rooms (loud children) reported

Categories

Cleanliness
8
Generally described as clean and recently renovated in multiple reviews, though a few guests noted dusty floors or that a room felt a little dirty.
Service
8.5
Staff repeatedly praised (helpful, friendly, attentive, with one longtime exemplary employee singled out); a few service lapses noted (inconsistent treatment around cookies/perks and breakfast-to-room policy).
Location
8
Consistently noted as very convenient for Sky Harbor/airport with ample parking; location is a key strength despite complaints about paid parking.
Room Quality
7.5
Rooms described as comfortable and recently upgraded in many cases, but some guests reported older beds (need firmer mattresses), accessibility/furnishing issues in a handicapped room, and mixed impressions on layout.
Amenities
8
Good on amenities: pool, shuttle, on-site restaurant, popcorn/cookies perks and breakfast buffet; pool noted as cold/not heated by one guest.
Value for Money
7.5
Several guests said the price was fair or good for the value, but extra charges (parking, expensive restaurant options) and some room/amenity issues reduced perceived value for some visitors.
Food and Beverage
8
Many positive mentions of the breakfast buffet, French toast and restaurant items (steak nachos praised); isolated negatives include runny eggs at one breakfast and restrictive breakfast-to-room policy.
Overall Experience
8.5
Majority of reviews describe a very positive stay — ‘divine’, ‘perfect accommodations’, and repeat bookings — with a few operational negatives (parking, pool temperature, accessibility concerns) tempering some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Convenient Location and Complimentary Shuttle Service
Located near Phoenix Sky Harbor International Airport, DoubleTree Suites by Hilton Phoenix offers easy access to the city center. Enjoy the convenience of a free airport shuttle service for a stress-free stay.

Comfortable Accommodations with Modern Amenities
Relax in air-conditioned suites equipped with free WiFi and a cable TV. Unwind by the outdoor pool or stay active in the fitness center during your stay at DoubleTree Suites by Hilton Phoenix.

Nearby Attractions and Easy Transportation
Explore Arizona State University, the Phoenix Zoo, and Old Town Scottsdale, all just a short distance away. With a metro rail station within walking distance, discovering the city's attractions is both convenient and accessible.

Book your stay at DoubleTree Suites by Hilton Phoenix for a seamless blend of comfort and convenience.

Important information:

The airport shuttle service operates from 16:00 to 23:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Guest Reviews

8
Based on 1075 reviews
Cleanliness: 8
Service: 8.5
Location: 8
Room Quality: 7.5
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 8.5
F
Fabian • family_with_children • us
10
2026-10-31 • via Nuitee
L
Lok • family_with_children • sg
10
Pros:

A bit old but clean and comfy

2026-10-31 • via Nuitee
K
Kimberly • family_with_children • us
10
Pros:

The staff and property features made the experience exceptional!

2026-10-29 • via Nuitee
M
Mae • solo_traveller • us
9
Pros:

Good stay, Breakfast was great!

Cons:

Staff not offering cookies, but offered to other guests. Hummm...Morning staff much brighter! Big hotel, just found my way around.

2026-10-28 • via Nuitee
B
Banks • family_with_children • us
10
Pros:

Everything, I think the whole experience was divine

Cons:

Nothing

2026-10-26 • via Nuitee
W
Walter242 • family_with_children • za
6
2026-10-25 • via Nuitee
A
Alejandro • family_with_children • us
7
2026-10-19 • via Nuitee
W
Williams • family_with_children • us
7
Over all 4 out of 5 experience.
Pros:

First day breakfast was not the best. Eggs were runny in the buffet. Second day breakfast was much better in the buffet and French toast was great. Safe was very kind to me and my children.

Cons:

The pool was not heated and very cold. Restaurant options were expensive.

2026-10-19 • via Nuitee
K
Ketan • extended_group • in
10
Nice place to stay if you decide to stay close to the Airport with ample of parking
Pros:

The staff was very helpful and the location was very convenient considering the proximity to the Sky Harbour Airport.

2026-10-12 • via Nuitee
A
Ashley • family_with_children • us
10
2026-10-12 • via Nuitee
C
Chrisan • couple • us
9
Great place to stay minutes from the airport
Pros:

Beautiful property minutes from the airport. Staff is wonderful and they have a nice restaurant on the property.

Cons:

Beds were older they need firmer mattresses

2026-10-08 • via Nuitee
M
Margo • couple • us
10
2026-10-07 • via Nuitee
A
Alan • family_with_children • mx
10
2026-09-18 • via Nuitee
M
Michael • solo_traveller • us
10
2026-09-17 • via Nuitee
E
Ellen • couple • us
7
2026-09-17 • via Nuitee
W
Wendell • couple • us
10
2026-09-15 • via Nuitee
K
Kasia • couple • us
10
Great for the price
Pros:

Staff was very friendly and helpful, good location, nice pool.

Cons:

A little dirty, and on our third night they roomed a family with loud children in the room next door

2026-09-12 • via Nuitee
L
lilee • solo_traveller • us
10
2026-09-09 • via Nuitee
E
Eustakio • solo_traveller • us
9
It was an ok stay
Pros:

Safety clean enviroment

Cons:

Floors kind of felt a little dusty

2026-09-08 • via Nuitee
I
Irene • solo_traveller • us
10
Best place to stay with airport shuttle.
Pros:

Staff was very helpful. Loved the perks like popcorn, cookies, etc

Cons:

having to pay for parking

2026-09-06 • via Nuitee