Hampton Inn Gatlinburg

Hotels
Hampton Inn
967 Parkway , Gatlinburg , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice room views
Cons:
Cleanliness issues
Old facilities
Unexpected parking fees

Categories

Cleanliness
7.94
The room could’ve been cleaner, with hairs found and a cockroach in one of the bathrooms.
Service
9.41
Staff were consistently friendly, accommodating, and helpful throughout the stay.
Location
9.45
Very close to shops and easy to walk everywhere.
Room Quality
8.4
Generally good, but some rooms were small, and there were concerns about the beds.
Amenities
8.93
Amenities were present but the hotel is older and needs updates.
Value for Money
8.39
Additional parking fees were not previously disclosed, affecting perceived value.
Food and Beverage
8.94
Nice breakfast buffet included, staff were helpful and courteous.
Overall Experience
8.91
Despite some issues, the overall experience was positive with many staff interactions praised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:34

Property Description

Scenic Mountain Retreat

Convenient Location: Situated just seconds from the entrance to the Great Smoky Mountain National Park, the Hampton Inn Gatlinburg offers a prime location for nature enthusiasts and adventurers alike.

Nearby Attractions: Adjacent to the Ober Gatlinburg Tram and within walking distance to downtown attractions, guests can easily explore top-rated ski resorts, the Ripley's Aquarium, unique shops, and local restaurants.

Comfort and Convenience: Enjoy a complimentary daily breakfast buffet, free high-speed internet access, and unwind in the outdoor swimming pool. Experience the perfect blend of comfort and convenience at the Hampton Inn Gatlinburg.

Book now for an unforgettable mountain getaway!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
M
Mark couple us
10
Pros:

Great hotel right in downtown. Easy walking access to everything downtown.

2026-08-15 via Nuitee
M
Mumford family_with_children us
7
had fun
Pros:

great location, kids liked the pool

Cons:

stains all over the comforter

2026-07-21 via Nuitee
T
Tiffany couple us
10
2026-07-11 via Nuitee
R
Roach couple us
1
2026-06-30 via Nuitee
R
Robin solo_traveller us
7
Pros:

Liked location

Cons:

Bed advertised as king was not

2026-06-21 via Nuitee
E
eustace couple us
6
Gatlinberg was nice but a tourist trap compared to our previous visit several years ago. The small t
Pros:

I thought the staff was amazing . They always acted professional and were exceptionally friendly.

Cons:

Stayed at 2 Hampton Inns on the way from Texas . The previous rooms were larger and far less expensive. The rooms were well stocked and spacious compared to Gatlinberg. In Gatlingberg we had to seek out extra towels, toilet paper and tissue. The staff was exceptional at providing these things that should have been readily available.

2026-06-08 via Nuitee
T
Terry J couple us
10
NEVER staying at Hampton again.
Pros:

Good breakfast, Great Location

Cons:

Had to paid for parking .

2026-06-03 via Nuitee
S
Scott couple us
9
2026-05-27 via Nuitee
P
predmore couple us
10
Cons:

Parking! But the strip has way too few parking areas

2026-05-23 via Nuitee
J
James D solo_traveller us
10
Pros:

Booking.com

Cons:

Loved everything

2026-05-08 via Nuitee
J
James family_with_children us
8
2026-04-14 via Nuitee
W
William couple us
10
Would stay here again, awesome place to stay!
Pros:

Breakfast was very good! The room was very nice, bed comfortable. Was perfect location!

2026-04-01 via Nuitee
G
GARY couple us
10
Has always been good for us.
Pros:

Very good

2026-03-25 via Nuitee
R
Richard couple us
8
2026-03-19 via Nuitee
P
Parus family_with_children us
10
2026-03-07 via Nuitee
L
larry couple us
9
NO
Pros:

LOCATIONS GREAT.
BREAKFAST WAS VERY GOOD ITEMS WERE FRESH.

Cons:

BEING CHARGE FOR PARKING BECAUSE WE DID NOT BOOK THROUGH THEM.
THEY WAVE 75.00 DEPOSIT. DUE TO ELEV BROKE.......................................................

2026-02-26 via Nuitee
C
cruisingrightalong Couples Morristown, Tennessee
10
Perfect location to "get around" the town!
Pros:

This is a perfectly situated hotel in Gatlinburg with easy walking to shops, restaurants, and attractions. The room was great with views over the creek plus a fireplace!!!! Balcony sitting was perfect. The employees were spectacular especially (and yes this isn't the correct name perhaps or spelling) Shania who checked on the room being ready and telling us about a site I asked about. Being a Diamond member, the goodies were provided and she reminded we could park in a Diamond spot.

2026-02-24 via Tripadvisor
S
Sparkle family_with_children us
6
Pros:

Location was good

Cons:

The outside entrance, sheets were no properly put on the bed so mattress was exposed. Cracks in the door made it hard to get the temperature in the room just right.

2026-02-22 via Nuitee
C
Charles extended_group us
8
2026-02-13 via Nuitee
W
WSUJohn Family
6
A nice hotel
Pros:

A really nice hotel and in a great location. We easily walked to lunch and dinner. Close to shopping and location was great to walk to local stores. Room was small but had a nice fireplace, balcony and new furniture. The clerk at the front desk was really nice and helpful to any questions we had. The main downside of the room was the age of the mattress. It was not comfortable and had to be past its usage. The main thing for a hotel is the bed and it was just not comfortable.

2026-02-12 via Tripadvisor