Hampton Inn Gatlinburg

Hotels
•
Hampton Inn
8.2 (197 reviews)
967 Parkway , Gatlinburg , US

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great downtown location / walking access
Good breakfast
Pool (kids liked it)
Helpful/informative team
Cons:
Stains on comforter / cleanliness issues
Small/outdated rooms
Bed advertised as king was not
Paid/limited parking
No room service one day / had to request supplies
Perceived poor value compared to other locations

Categories

Cleanliness
6.5
Multiple mentions of stains on the comforter and descriptions like 'some what clean' indicate below-average cleanliness.
Service
9.8
Repeated positive comments about friendly, professional and helpful staff; staff frequently assisted with requests (towels, supplies).
Location
9.8
Consistently praised as a great downtown location with easy walking access and repeatedly called 'great location'.
Room Quality
6.8
Multiple comments that rooms are small/outdated and a bed advertised as a king was not; mixed notes about appearance but overall below expectation.
Amenities
8.6
Pool was enjoyed by guests, but there were negative notes about missing room service one day and needing to request extra towels/toilet paper; mixed but generally good amenities.
Value for Money
6
Several guests noted higher cost vs. smaller rooms and had to pay for parking, reducing perceived value compared to alternatives.
Food and Beverage
9
Breakfast was called good by guests; one-day lack of room service noted but overall F&B (breakfast) received positive mentions.
Overall Experience
9.1
Overall sentiment is positive due to excellent staff and location, though marred by small rooms, cleanliness issues and parking/value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Scenic Mountain Retreat

Convenient Location: Situated just seconds from the entrance to the Great Smoky Mountain National Park, the Hampton Inn Gatlinburg offers a prime location for nature enthusiasts and adventurers alike.

Nearby Attractions: Adjacent to the Ober Gatlinburg Tram and within walking distance to downtown attractions, guests can easily explore top-rated ski resorts, the Ripley's Aquarium, unique shops, and local restaurants.

Comfort and Convenience: Enjoy a complimentary daily breakfast buffet, free high-speed internet access, and unwind in the outdoor swimming pool. Experience the perfect blend of comfort and convenience at the Hampton Inn Gatlinburg.

Book now for an unforgettable mountain getaway!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

8.2
Based on 197 reviews
Cleanliness: 6.5
Service: 9.8
Location: 9.8
Room Quality: 6.8
Amenities: 8.6
Value for Money: 6
Food and Beverage: 9
Overall Experience: 9.1
W
William • couple • us
10
2026-10-20 • via Nuitee
G
Gary1120 • couple • us
8
Pros:

Friendy staff...location

Cons:

No room service one day.

2026-10-14 • via Nuitee
R
Russell • couple • us
5
Room small and out dated some what clean
Pros:

Good

2026-09-17 • via Nuitee
H
Herman Garcia • solo_traveller • us
7
2026-09-11 • via Nuitee
D
Darrick • couple • us
10
Friendly great location a very great looking hotel and room see
Pros:

Very friendly and informative team
Excellent down gas

Cons:

N/ A for me

2026-09-09 • via Nuitee
M
Mark • couple • us
10
Pros:

Great hotel right in downtown. Easy walking access to everything downtown.

2026-08-15 • via Nuitee
M
Mumford • family_with_children • us
7
had fun
Pros:

great location, kids liked the pool

Cons:

stains all over the comforter

2026-07-21 • via Nuitee
T
Tiffany • couple • us
10
2026-07-11 • via Nuitee
R
Roach • couple • us
1
2026-06-30 • via Nuitee
R
Robin • solo_traveller • us
7
Pros:

Liked location

Cons:

Bed advertised as king was not

2026-06-21 • via Nuitee
E
eustace • couple • us
6
Gatlinberg was nice but a tourist trap compared to our previous visit several years ago. The small t
Pros:

I thought the staff was amazing . They always acted professional and were exceptionally friendly.

Cons:

Stayed at 2 Hampton Inns on the way from Texas . The previous rooms were larger and far less expensive. The rooms were well stocked and spacious compared to Gatlinberg. In Gatlingberg we had to seek out extra towels, toilet paper and tissue. The staff was exceptional at providing these things that should have been readily available.

2026-06-08 • via Nuitee
T
Terry J • couple • us
10
NEVER staying at Hampton again.
Pros:

Good breakfast, Great Location

Cons:

Had to paid for parking .

2026-06-03 • via Nuitee
S
Scott • couple • us
9
2026-05-27 • via Nuitee
P
predmore • couple • us
10
Cons:

Parking! But the strip has way too few parking areas

2026-05-23 • via Nuitee
J
James D • solo_traveller • us
10
Pros:

Booking.com

Cons:

Loved everything

2026-05-08 • via Nuitee
J
James • family_with_children • us
8
2026-04-14 • via Nuitee
W
William • couple • us
10
Would stay here again, awesome place to stay!
Pros:

Breakfast was very good! The room was very nice, bed comfortable. Was perfect location!

2026-04-01 • via Nuitee
G
GARY • couple • us
10
Has always been good for us.
Pros:

Very good

2026-03-25 • via Nuitee
R
Richard • couple • us
8
2026-03-19 • via Nuitee
P
Parus • family_with_children • us
10
2026-03-07 • via Nuitee