Hotel Indigo - Edinburgh - Princes Street by IHG

Hotels
•
Hotel Indigo
8.7 (1990 reviews)
20 Princes Street , Edinburgh , gb
+44 131 556 4901

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and cozy rooms
Good quality food and beverage
Cons:
Poor cleanliness in some areas
Room soundproofing issues
Inexperienced staff

Categories

Cleanliness
8.16
Some reviews mentioned cleanliness issues, particularly with hair found in food and the kettle not being clean.
Service
9.13
Overall, the service received positive feedback, with staff described as friendly and accommodating.
Location
9.17
Guests frequently praised the excellent location, close to transport and city attractions.
Room Quality
8.12
Mixed sentiments with some dissatisfaction regarding soundproofing and finishing quality.
Amenities
8.65
Amenities such as coffee machines and storage were positively noted, but some areas could be improved.
Value for Money
8.61
Value was questioned due to room quality issues compared to price, but overall sentiment was still positive.
Food and Beverage
9.16
Breakfast and restaurant quality received high praise from multiple reviews.
Overall Experience
8.63
Despite some issues, the overall experience was very enjoyable and met expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:35

Property Description

Luxurious Accommodations
Hotel Indigo - Edinburgh - Princes Street offers elegantly designed rooms with high ceilings and original windows, providing a charming ambiance. Enjoy stunning views of Edinburgh Castle from select rooms, along with modern amenities like free WiFi and tea/coffee facilities.

Culinary Delights
Indulge in a culinary journey at Twenty Princes Street restaurant, showcasing Scotland's finest ingredients in delectable dishes. Pair your meal with a wide selection of drinks and cocktails at the Juniper bar for a complete dining experience.

Prime Location
Conveniently located in the heart of Edinburgh, our hotel is opposite Waverley Railway Station and within walking distance of major attractions like Holyrood Palace and St James Shopping Centre. Immerse yourself in the rich history and vibrant culture of the city during your stay.

Experience luxury, gastronomy, and convenience at Hotel Indigo - Edinburgh - Princes Street. Book now for an unforgettable stay!

Important information:

Please note that the free WiFi is limited. Guests can enjoy high-speed premium WiFi at an extra cost.

Please note that the credit card used to make the payment must always be present on arrival at the hotel. Failure to produce the original card will result in the payment being refunded to the original card. An alternative method of payment would then be required.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 1990 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.63
J
julia • couple • gb
7
Pros:

The room was comfortable and very clean but very small. We booked last minute so no complaints!

Cons:

stairs to upper floors were a bit grim.

2026-07-24 • via Nuitee
K
Khalid Ali M D • extended_group • qa
10
Excellent
Pros:

Everything

Cons:

Nothing

2026-07-24 • via Nuitee
A
Ahmed • couple • ae
9
Great location, comfy hotel.
Pros:

The location mostly

Cons:

The room value compared to its size.

2026-07-23 • via Nuitee
M
Mariana • couple • es
9
2026-07-23 • via Nuitee
L
LYNDA • couple • gb
8
2026-07-23 • via Nuitee
M
Maryana • solo_traveller • ch
10
2026-07-23 • via Nuitee
N
Nigel • solo_traveller • gb
9
2026-07-20 • via Nuitee
S
Stephan • couple • ch
10
Alles bestens, jederzeit immer wieder gerne, kann man nur empfehlen!
Pros:

Die Lage, das Frühstück und das Personal!

2026-07-20 • via Nuitee
J
Jonas • couple • gb
9
Lovely stay, friendly staff, tasty breakfast
Pros:

The breakfast was very good, ask the staff were very friendly and helpful. The location is very convenient (next to train station, Central)

Cons:

Nothing comes to mind

2026-07-20 • via Nuitee
A
Alyda123 • Couples • Wolvey, Warwickshire, England
10
Lovely stay
Pros:

Perfect location lovely place returned from 3 nights B&B firstly great location to explore everything Edinburgh has to offer.
Excellent food and service we had breakfast here, all three days, great choice and and excellent service, with great views of the castle.
We stayed in room 606 nicely appointed and was serviced everyday..
We were here for the concert at the castle, i would recommend this hotel to anyone

2026-07-19 • via Tripadvisor
L
lynne m • solo_traveller • gb
7
On Princes Street so excellent location
Pros:

Dining room
Nice bathroom with very soft towels
Good quality shower gel shampoo and conditioner

Cons:

We found bedroom small but we have large rooms at home so this is probably irrelevant
Lighting could be stronger

2026-07-19 • via Nuitee
K
Koesoemohadiani • family_with_children • id
8
2026-07-18 • via Nuitee
S
Sue • couple • gb
6
Disappointed
Pros:

Beautiful breakfast room and food

Cons:

Tiny room in attic location
No view
Extremely hot

2026-07-18 • via Nuitee
M
Mindy • extended_group • us
10
2026-07-17 • via Nuitee
J
Jennifer • couple • gb
9
Great break in an interesting city.
Pros:

Location just across the road from the railway station was perfect.

The breakfast was varied & good quality ingredients.

Cons:

A larger room with a better view

2026-07-16 • via Nuitee
B
badrallach • couple • gb
10
A comfortable night in a fantastic room in a central hotel with superb staff
Pros:

Breakfast was excellent, a good range of hot food to order and meats, breads, fruits and yogurt available too. Our seat by the window was very nice.

Cons:

Nothing really

2026-07-16 • via Nuitee
E
Eddie • family_with_children • gb
9
Pros:

The room, the staff, the breakfast...

Cons:

Only issue was, we were supposed to stop in the Princes Street Hotel, but there was problems with our room. We were then moved round to your other hotel, tho this caused an initial disappointment, the new hotel, staff, and breakfast were great...

2026-07-15 • via Nuitee
E
Elaine • couple • gb
9
Only thing I was a bit happy about was the view
Pros:

Lovely and clean and modern staff were very nice

Cons:

Lovely clean room and lovely big shower

2026-07-15 • via Nuitee
P
Paula • couple • gb
10
2026-07-14 • via Nuitee
M
MichalBuko • couple • pl
9
Świetna baza na city break.
Pros:

Genialna lokalizacja. Widok z restauracji i baru na panoramę Old Town. Przemiła obsługa. Fajny koncept śniadania mieszany bufet + dania serwowane do stolika.

Cons:

Na minus pokój premium, przestronny i wygodny, ale z widokiem na nieciekawe podwórze.

2026-07-14 • via Nuitee