Hotel Indigo - Edinburgh - Princes Street by IHG

Hotels
•
Hotel Indigo
8.7 (2046 reviews)
20 Princes Street , Edinburgh , GB
+44 131 556 4901

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and cozy rooms
Good quality food and beverage
Cons:
Poor cleanliness in some areas
Room soundproofing issues
Inexperienced staff

Categories

Cleanliness
8.16
Some reviews mentioned cleanliness issues, particularly with hair found in food and the kettle not being clean.
Service
9.13
Overall, the service received positive feedback, with staff described as friendly and accommodating.
Location
9.17
Guests frequently praised the excellent location, close to transport and city attractions.
Room Quality
8.12
Mixed sentiments with some dissatisfaction regarding soundproofing and finishing quality.
Amenities
8.65
Amenities such as coffee machines and storage were positively noted, but some areas could be improved.
Value for Money
8.61
Value was questioned due to room quality issues compared to price, but overall sentiment was still positive.
Food and Beverage
9.16
Breakfast and restaurant quality received high praise from multiple reviews.
Overall Experience
8.63
Despite some issues, the overall experience was very enjoyable and met expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:35

Property Description

Luxurious Accommodations
Hotel Indigo - Edinburgh - Princes Street offers elegantly designed rooms with high ceilings and original windows, providing a charming ambiance. Enjoy stunning views of Edinburgh Castle from select rooms, along with modern amenities like free WiFi and tea/coffee facilities.

Culinary Delights
Indulge in a culinary journey at Twenty Princes Street restaurant, showcasing Scotland's finest ingredients in delectable dishes. Pair your meal with a wide selection of drinks and cocktails at the Juniper bar for a complete dining experience.

Prime Location
Conveniently located in the heart of Edinburgh, our hotel is opposite Waverley Railway Station and within walking distance of major attractions like Holyrood Palace and St James Shopping Centre. Immerse yourself in the rich history and vibrant culture of the city during your stay.

Experience luxury, gastronomy, and convenience at Hotel Indigo - Edinburgh - Princes Street. Book now for an unforgettable stay!

Important information:

Please note that the free WiFi is limited. Guests can enjoy high-speed premium WiFi at an extra cost.

Please note that the credit card used to make the payment must always be present on arrival at the hotel. Failure to produce the original card will result in the payment being refunded to the original card. An alternative method of payment would then be required.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Location

Guest Reviews

8.7
Based on 2046 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.63
A
Allen • couple • us
9
Excellent location. Surprisingly quiet.
Pros:

Great location. Very clean hotel. Excellent breakfast. Surprisingly very quiet room on the top floor.

Cons:

Dinner was only OK.

2026-09-17 • via Nuitee
J
Joan • solo_traveller • au
8
Perfect for a short stay in Edinburgh for the fringe
Pros:

Location, location, location

Cons:

Lift arrangements a bit clunky

2026-09-15 • via Nuitee
H
Hannah • solo_traveller • gb
8
Lovely hotel, fabulous location!
Pros:

Fabulous location - within easy walking distance of all main sights and great pubs and restaurants. Opposite Waverley train station and tram to/from airport just a few minutes walk away. Great breakfast, clean and comfortable rooms (pillows aside) with decent air con and good facilities in room.
I was expecting a bit of noise after reading previous reviews but was pleasantly surprised at how quiet it was with the windows shut.
Staff were polite and helpful. Check in/check out was efficient and straightforward. All in all a very pleasant stay.

Cons:

Pillows were not great - one was rock hard and the other was way too soft.

2026-09-13 • via Nuitee
M
Mo • solo_traveller • gb
8
Pros:

All good

2026-09-11 • via Nuitee
S
Sarah • couple • gb
10
Fabulous!
Pros:

Location, staff, room and a fantastic cocktail list!

2026-09-07 • via Nuitee
I
itai • couple • il
8
2026-09-07 • via Nuitee
T
Thomas • couple • at
9
2026-09-07 • via Nuitee
F
Fernanda • couple • ar
10
Pros:

La vista desde la habitación era soñada.
Implacable el estilo, las comodidades y la atención.

2026-09-06 • via Nuitee
L
lorna • couple • gb
8
2026-08-31 • via Nuitee
G
Gina • couple • gb
10
2026-08-31 • via Nuitee
J
Janice • couple • us
10
2026-08-26 • via Nuitee
J
Janice • couple • us
10
2026-08-26 • via Nuitee
M
Maggie • solo_traveller • za
8
Was there for the tattoo, met my expectations.
Pros:

Location excellent, restaurant staff attentative

2026-08-24 • via Nuitee
H
Heléne • couple • se
8
2026-08-21 • via Nuitee
Y
Yaron • solo_traveller • il
8
Pros:

Location is perfect

2026-08-20 • via Nuitee
R
Rodriguez • solo_traveller • gb
9
Pros:

Amazing hotel, would stay there again.

2026-08-19 • via Nuitee
Y
yifat • couple • il
9
בסיס מצוין למטיילים באדינבורו
Pros:

מיקום, עיצוב, ארוחת בוקר נהדרת בחלל מקסים הצופה לעיר העתיקה

Cons:

המיטה מעט לא נוחה

2026-08-19 • via Nuitee
Y
Yuniesky Manuel • couple • ae
9
2026-08-18 • via Nuitee
R
Robert n • couple • gb
8
2026-08-17 • via Nuitee
C
Combe • solo_traveller • au
9
Great
Pros:

Very central for the Fringe

Cons:

Bit of a rabbit warren but that was part of the delightful quirkiness of the hotel

2026-08-17 • via Nuitee