Carriage House Hotel and Conference Centre

Hotels
8.5 (3024 reviews)
9030 Macleod Trail Southeast , Calgary , ca
+1 403-253-1101

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Convenient location
Friendly staff
Good amenities
Cons:
Issues with food quality
Inconvenient service at front desk
Elevator problems
Accessibility needs unmet

Categories

Cleanliness
9.08
Most reviews indicate rooms are clean, with specific praise for housekeeping staff.
Service
8.05
Mixed reviews, with positive experiences noted but some complaints about the front desk and management.
Location
9.09
Commonly praised for its convenient location near shopping and restaurants.
Room Quality
8.54
Rooms are described as nice and comfortable, although some individuals pointed out issues with the internet and elevator.
Amenities
9.07
Positive mentions of amenities like the hot tub and breakfast options, although some accessibility needs weren't met.
Value for Money
8.03
Generally seen as good value, but there were complaints related to the quality of breakfast.
Food and Beverage
7.58
Food quality received significant criticism, especially during events.
Overall Experience
8.55
While there were notable negatives, many guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:20

Property Description

Luxurious Amenities
Indulge in in-room spa services and gourmet cuisine at our 4 restaurants, including a sports bar and bakery.

Relaxation and Recreation
Unwind in the outdoor pool, hot tub, or fitness centre with a steam room.

Convenient Location
Located just minutes away from Calgary Zoo and Fort Calgary, with easy access to Chinook Shopping Centre and the city centre.

Book now to experience the ultimate blend of luxury and convenience at Carriage House Hotel and Conference Centre.

Important information:

Please note, prepaid credit cards will not be accepted as a method of payment at check-in.

Only dogs are allowed and must be 50 lbs. or less in weight
Pet fee of $50.00 + tax per dog per night or $55.00 per dog per night inclusive of taxes
Maximum of two dogs per room
Dogs are only allowed in certain room types, hotel must be notified ahead of time to confirm availability
Dogs must not be left unattended during stay
Pet owners must fill out a Dog Acceptance Agreement at check-in
Documentation required for service dogs
Cleaning fees and other charges will apply should there be any damages to the room or noise complaints.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CAD 20 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 3024 reviews
Cleanliness: 9.08
Service: 8.05
Location: 9.09
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.55
D
Denise • solo_traveller • ca
8
Cons:

The hot food for breakfast was cold.

2026-07-25 • via Nuitee
F
Feneis • solo_traveller • us
10
2026-07-25 • via Nuitee
D
douglas • solo_traveller • th
6
Pros:

Breakfast okay but too much hassling by staff.

2026-07-25 • via Nuitee
S
SUSAN • family_with_children • us
8
2026-07-22 • via Nuitee
K
Kristina • extended_group • ca
7
Decent stay for the price
Pros:

The outdoor pool is nice and kept heated
The continental breakfast is quite good

Cons:

It’s a little run down , at least the room we stayed in was . A/c didn’t really work , and the door would stick

2026-07-21 • via Nuitee
K
Kimberly • extended_group • ca
5
Loved the location! It was in a great area with restaurants and coffee shops right nearby. Super convenient and easy to
Pros:

Heated pool

Cons:

AC wasn't working. Awful!

2026-07-21 • via Nuitee
S
Stephanie • solo_traveller • us
10
Beautiful hotel with delicious breakfast
Pros:

So clean and beautiful. The breakfast was one of the best we’ve had in a hotel. Lots of variety and fresh. We loved our stay there and would definitely stay again

2026-07-21 • via Nuitee
K
Kaitlyn • couple • ca
10
Staff were super nice and welcoming all around, the room was super clean and very comfortable!
2026-07-20 • via Nuitee
J
Joanne • family_with_children • ca
9
2026-07-19 • via Nuitee
H
hassel • family_with_children • ca
8
Great night away with my daughter!
Pros:

Fabulous bed and pillows! Very Clean - great shower

Cons:

Pool too warm - it was a hot day - refreshing would have been better.

2026-07-19 • via Nuitee
J
Jbosdet • Business
10
A Real Calgary Welcome
Pros:

Arrived for work during Stampede, I was able to check in early and enjoy a no fuss late checkout when i left. I was on the 4th floor and the room was immaculate. All staff members were extremely friendly and accommodating to everyone in my group. The Breakfast Buffet was one of the best Ive seen and enjoyed the variety especially when it came to fruit. Peanuts had amazing food and atmosphere. I wish i had the opportunity to try the pool and fitness center, i know better to pack appropriately next time.

2026-07-18 • via Tripadvisor
A
Al • couple • ca
8
Good as usual
2026-07-17 • via Nuitee
J
Judy • solo_traveller • ca
10
Pros:

Breakfast was included. Great selection and service.

Cons:

Very warm. Could not lower AC for sleeping.

2026-07-17 • via Nuitee
J
JTPMI • NONE • Holland, Ottawa County, Michigan
10
Excellent hotel experience felt like a fancy hotel!
Pros:

We found the Carriage House online and it looked good. Our experience there was well beyond our expectations. This visit felt like we were staying at a much pricier hotel considering the room, the restaurant and the helpful staff. I highly recommend it!

2026-07-14 • via Tripadvisor
M
Markayda • couple • ca
10
2026-07-14 • via Nuitee
M
Mina • couple • ca
10
2026-07-14 • via Nuitee
5
531eltonb • Business
10
Whether for business or pleasure, this is the hotel to stay at.
Pros:

Excellent experience. Smooth check-in, no issues whatsoever. Cleanliness was on point, and conveniently for me, the rooming situation was perfectly right beside the ice station. Right beside the transit station as well, which made getting around the city easy.

Overall, highly recommend and we'll be back.

2026-07-10 • via Tripadvisor
J
jeffreym973 • NONE • Kalispell, Montana
10
Excellent Stay!
Pros:

As always, the staff was excellent, very attentive and goes out of their way to make you happy. Great food & location. We would highly recommend.

2026-07-06 • via Tripadvisor
M
Michella • solo_traveller • us
6
2026-07-06 • via Nuitee
S
Susan • couple • ca
8
Pros:

Good location for our purposes.

Cons:

Very expensive because it was Calgary Stampede time, which was not the purpose of our visit.

2026-07-06 • via Nuitee