Hampton Inn Closest to Universal Orlando

Hotels
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Hampton Inn
8.6 (1135 reviews)
5621 Windhover Drive , Orlando , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean common areas
Cons:
Issues with room cleanliness
Breakfast variety lacking
Rude front desk staff in some instances

Categories

Cleanliness
7.93
Multiple mentions of dampness and musty odors in rooms.
Service
9.4
Most reviews highlight friendly staff, with some exceptions.
Location
9.44
Consistently praised for its proximity to Universal and other attractions.
Room Quality
7.39
Issues with dampness and cleanliness in some rooms.
Amenities
8.92
Good amenities such as free parking and decent gym, although some enhancements could be made.
Value for Money
8.88
Generally perceived as justified based on location and available services.
Food and Beverage
7.93
Breakfast quality has room for improvement; varieties noted were lacking.
Overall Experience
8.9
Overall, a pleasant stay but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 23:59

Property Description

Conveniently Located Hotel near Universal Studios

Comfortable Rooms with Essential Amenities
Experience convenience with a microwave, refrigerator, and cable TV in each room, along with a spacious work desk for your comfort.

Complimentary Hot Breakfast and Leisure Facilities
Start your day right with a delicious hot breakfast on the house. Unwind by the pool or stay active in the well-equipped gym during your stay.

Easy Access to Major Attractions and Transportation Services
With proximity to Universal Studios and other attractions, utilize the iRide Trolley for easy transportation, right from the hotel doorstep.

Book now for a memorable stay at Hampton Inn Universal Orlando, where comfort meets convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1135 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 7.39
Amenities: 8.92
Value for Money: 8.88
Food and Beverage: 7.93
Overall Experience: 8.9
C
Cesar • solo_traveller • co
9
Pros:

Está muy cerca de los parques Universal pero no está tan lejos de Disney. Además está muy cerca de los outlets. Hacen aseo en la habitación todos los días. Hielo, café y aguas aromáticas las 24 horas.

Cons:

Puede mejorar un poco en la variedad de los desayunos pero no estaban nada mal

2026-05-28 • via Nuitee
G
Garcia Nanez • solo_traveller • us
10
Pros:

Everything

2026-05-28 • via Nuitee
V
Valentin • family_with_children • us
9
Wonderfull
Pros:

Room clean and updated

Cons:

Hot breakfast was good. I wish it was a little more variety to pick from…

2026-05-27 • via Nuitee
S
Sofia • couple • it
8
2026-05-26 • via Nuitee
S
SUAD • couple • br
8
Foi muito boa!!!!
Pros:

Limpeza!!
Sem barulho!!!!

2026-05-25 • via Nuitee
M
Malone • solo_traveller • us
10
Hampton Inn
Pros:

From the check in to check out, very friendly and professional.

Cons:

amazing job, made us feel welcome and very accommodating.

2026-05-22 • via Nuitee
A
ANGIE • extended_group • co
10
Pros:

Clean and confort. Near to parks

2026-05-21 • via Nuitee
D
David • solo_traveller • pe
9
Pros:

El desayun9 y la Ubicacion

Cons:

El cambio de agua diaria, y de los articulos de aseo⁴

2026-05-20 • via Nuitee
J
Juvely • family_with_children • co
10
Espectacular
Pros:

Todo!; el desayuno súper completo, la habitación muy cómoda, la ubicación espectacular, tanto para ir a Universal, como a los Outlets; además tienes opciones de comida, a las que puedes ir caminando. Volveré, sin dudarlo.

2026-05-20 • via Nuitee
F
Floriane • solo_traveller • fr
8
2026-05-13 • via Nuitee
K
Katharina • couple • de
5
Für drei Übernachtungen war es okay
Pros:

Es gab zwei Betten und das Zimmer war sehr großzügig

Cons:

Man kann die Fenster nicht zum Lüften öffnen, im gesamten Zimmer scheint schwarzer Schimmel einfach überstrichen worden zu sein und kommt erneut durch. Unser Zimmer lag direkt neben dem Eis-Automaten, der jede Stunde laute Geräusche macht. Nichts für Personen mit leichten Schlaf

2026-05-10 • via Nuitee
V
Victor • couple • br
7
2026-05-09 • via Nuitee
3
341sali • Business • Brigantine, New Jersey
2
GROSS/Disgusting
Pros:

I am writing a 1 star for numerous reason, and ultimately, because they did not want to call me. It shows their true customer service.

First, while I understand that early check-in is not guaranteed, I specifically requested a room on the second floor in advance. Instead, I was assigned a room on the third floor without any notice or discussion. After the fact, staff questioned me about my medical condition as justification for the issue. Being in a Legal Healthcare world, I found this highly inappropriate and invasive. My private medical information is protected health information (PHI), and I should not have been placed in a position where I felt pressured to disclose personal health details simply because my room request was ignored.

Second, housekeeping left a disturbing and unprofessional note during our stay. What was most frustrating was not only the incident itself, but the complete lack of a sincere apology afterward. Rafael repeatedly minimized or brushed aside the matter rather than addressing it professionally and respectfully.

Additionally, the service we received from staff throughout the stay was consistently poor. At one point, my partner requested a single yogurt due to an early departure, and staff responded with unnecessary attitude and snarky remarks over such a simple request. That interaction was completely unwarranted and reflected poorly on the hotel’s customer service standards.

Off the elevators of the 3rd floor was totally gross. Pizza boxes sat on the trash can for days and crumbs from cookies on the floor were just inspect/rodent welcoming.

We are also disappointed by the inaccurate statements made by Rafael regarding communication. He claimed that he spoke with me directly, which is false. He only spoke with my partner. Furthermore, the front desk informed me that Rafael would call me later to discuss these concerns, but he never did. All communication ultimately occurred through email only.

Overall, the handling of these issues demonstrated a lack of professionalism, empathy, accountability, and communication. I expected much better treatment from Hilton, especially during a stay connected to a professional conference.

2026-05-08 • via Tripadvisor
K
KAREN • couple • us
10
2026-05-08 • via Nuitee
C
César • couple • ec
3
Me sentí inseguro al saber que pueden abrir candados
Cons:

Entraron a mi habitación y abrieron una de mis maletas. Lo más extraño es que mi maleta estaba con candado. No nos hubiésemos dado cuenta pero dejaron un jabón dentro de la maleta. En recepción no le dieron la importancia debida ya que no se llevaron nada.
Aveces la limpieza de la habitación no era buena.

2026-05-03 • via Nuitee
H
Holzknechtova • solo_traveller • cz
10
Pros:

Nemám co vytknout, velká spokojenost.

2026-05-01 • via Nuitee
J
Joselaine • couple • br
7
Pros:

Funcionários atenciosos

Cons:

Um Elevador quebrado, fez falta
Café da manhã razoável

2026-04-30 • via Nuitee
E
ELIANE • solo_traveller • br
10
Pros:

Localização

2026-04-30 • via Nuitee
A
Alexis • extended_group • us
10
2026-04-28 • via Nuitee
J
Jessica • solo_traveller • us
10
2026-04-28 • via Nuitee