DoubleTree by Hilton Coventry

Hotels
•
Doubletree by Hilton
7.8 (2545 reviews)
Paradise Way , Coventry , gb

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Facilities
Cons:
Cleanliness issues
Poor food quality
Charge for parking

Categories

Cleanliness
5.88
En-suite smelled of urine and faeces. Room quality was not Hilton standard.
Service
9.35
Friendly and helpful staff were a positive aspect during the stay.
Location
9.39
Consistently noted as a positive aspect; great location with many facilities nearby.
Room Quality
6.84
Room was described as okay, but not up to Hilton standards.
Amenities
8.87
Facilities like the bar, spa, and gym were available but some users noted cleanliness issues.
Value for Money
7.83
Mixed reviews; some guests found it valuable while others were disappointed with certain charges.
Food and Beverage
5.88
Food quality was criticized, especially in the restaurant; issues with the prepared meals.
Overall Experience
8.35
Overall experience was mixed with some strong positives but significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:50

Property Description

Luxurious Accommodations and Amenities

Double Tree by Hilton Coventry boasts stylish rooms with high-speed internet, work desks, and 24-hour room service. Guests can unwind at the indoor heated pool, fitness center, or indulge in massages at the LivingWell Health Club.

Culinary Delights and Business Facilities

The Larder Restaurant offers a modern dining experience with Starbucks Coffee and a complimentary welcome cookie. The hotel also provides meeting rooms for up to 600 guests, perfect for business travelers.

Convenient Location and Nearby Activities

Located near major motorways and Birmingham International Airport, the hotel offers easy access to local leisure activities like cinema, bowling, and golf courses. Book now to experience luxury and convenience at Double Tree by Hilton Coventry.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 8 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 2545 reviews
Cleanliness: 5.88
Service: 9.35
Location: 9.39
Room Quality: 6.84
Amenities: 8.87
Value for Money: 7.83
Food and Beverage: 5.88
Overall Experience: 8.35
A
Anushka • solo_traveller • gb
9
2026-05-23 • via Nuitee
I
Iuliana • solo_traveller • es
9
2026-05-22 • via Nuitee
P
Patricia • solo_traveller • je
9
2026-05-21 • via Nuitee
N
njungwa • solo_traveller • gb
10
2026-05-20 • via Nuitee
S
Stephen • couple • gb
7
2026-05-19 • via Nuitee
O
Omolola • solo_traveller • gb
8
Pros:

Location

Cons:

Nothing

2026-05-19 • via Nuitee
R
Ryan • couple • gb
8
2026-05-16 • via Nuitee
M
Mimi • couple • gb
9
Perfect weekend away
Pros:

Everything especially that they are dog friendly.

Cons:

not getting water bottles in the room because the tap water was very cloudy

2026-05-15 • via Nuitee
B
bessy • solo_traveller • gb
10
We had a lovely time,Very clean environment and polite staff
Pros:

Very comfy bed and we enjoyed the pool & the jacuzzi

Cons:

Towels not replaced after room service cleaned my room.But when asked,a staff gave us clean towels straight away

2026-05-12 • via Nuitee
B
bessy • solo_traveller • gb
10
Pros:

Great breakfast and pool

Cons:

n/a7

2026-05-12 • via Nuitee
I
Ikwele • solo_traveller • gb
8
2026-05-10 • via Nuitee
M
Marylou (Shirley M.B) • solo_traveller • ie
8
2026-05-09 • via Nuitee
V
VIVIAN • couple • gb
10
Staff were all very welcoming and helpful. Enough light in my room. All my needs were met with such kindness by the end
Pros:

Spacious and clean

2026-05-08 • via Nuitee
V
VIVIAN • couple • gb
10
2026-05-08 • via Nuitee
D
Deleen • family_with_children • gb
7
2026-05-08 • via Nuitee
P
Pedro • couple • gb
9
Peaceful stay. Would come back for sure
Pros:

Close to the beach, nice to have a convenient store, good entertainment at night.

Cons:

The house itself didn’t have a balcony and a bbq space. Perhaps something to think about for the future.

2026-05-06 • via Nuitee
N
Nichols • extended_group • es
1
2026-05-06 • via Nuitee
S
Sinead • solo_traveller • ie
1
2026-05-06 • via Nuitee
C
Catherine • couple • gb
5
Frustrating
Pros:

The property was fairly ok.
But my breakfast experience was terrible. I paid for breakfast but when I got to the breakfast section during the hotel’s breakfast serving time, most of the food was finished. I just wanted scrambled eggs and hash brown but none was available. The staff had an attitude that communicated they were unwilling to help. I asked at the kitchen and I waited about 45 minutes to get a very poorly made scrambled eggs with no has brown, asked again then waited some more only to just sit down to eat and be told by another staff that I had to leave, they were closing. The staff did not pay attention to the fact that I’d been waiting a while for the food.
Some of the breakfast staff were disrespectful and rude. Apparently, they claim they had lots of guests during that weekend, I’m not sure why that was my problem rather than the hotel management’s. I was even more disappointed at the lack of acknowledgment and taking responsibility for the hotel’s wrong.

I paid for breakfast and I expected to get breakfast not to be told that they had too many people who ate too much food that’s why I couldn’t have breakfast. How am I responsible for the hotel’s management’s booking and planning for their guests. My husband and I weren’t only treated badly but were disrespected and that was disgraceful of the hotel.

Cons:

Disrespectful experience with the breakfast staff.

I was not provided the breakfast I paid for rather I felt insulted and disrespected.

2026-05-05 • via Nuitee
M
Mrs Dionne • solo_traveller • gb
8
2026-05-05 • via Nuitee