DoubleTree by Hilton Coventry

Hotels
•
Doubletree by Hilton
7.8 (2686 reviews)
Paradise Way , Coventry , gb
+44 24 7660 3000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Facilities
Cons:
Cleanliness issues
Poor food quality
Charge for parking

Categories

Cleanliness
5.88
En-suite smelled of urine and faeces. Room quality was not Hilton standard.
Service
9.35
Friendly and helpful staff were a positive aspect during the stay.
Location
9.39
Consistently noted as a positive aspect; great location with many facilities nearby.
Room Quality
6.84
Room was described as okay, but not up to Hilton standards.
Amenities
8.87
Facilities like the bar, spa, and gym were available but some users noted cleanliness issues.
Value for Money
7.83
Mixed reviews; some guests found it valuable while others were disappointed with certain charges.
Food and Beverage
5.88
Food quality was criticized, especially in the restaurant; issues with the prepared meals.
Overall Experience
8.35
Overall experience was mixed with some strong positives but significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:50

Property Description

Luxurious Accommodations and Amenities

Double Tree by Hilton Coventry boasts stylish rooms with high-speed internet, work desks, and 24-hour room service. Guests can unwind at the indoor heated pool, fitness center, or indulge in massages at the LivingWell Health Club.

Culinary Delights and Business Facilities

The Larder Restaurant offers a modern dining experience with Starbucks Coffee and a complimentary welcome cookie. The hotel also provides meeting rooms for up to 600 guests, perfect for business travelers.

Convenient Location and Nearby Activities

Located near major motorways and Birmingham International Airport, the hotel offers easy access to local leisure activities like cinema, bowling, and golf courses. Book now to experience luxury and convenience at Double Tree by Hilton Coventry.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.8
Based on 2686 reviews
Cleanliness: 5.88
Service: 9.35
Location: 9.39
Room Quality: 6.84
Amenities: 8.87
Value for Money: 7.83
Food and Beverage: 5.88
Overall Experience: 8.35
L
Lisa • solo_traveller • gb
9
Pros:

food and friendly staff

Cons:

lack of privacy in the changing rooms for swimming

2026-08-29 • via Nuitee
E
Erika • couple • gb
8
2026-08-29 • via Nuitee
R
Riana • solo_traveller • ie
7
2026-08-28 • via Nuitee
I
Ikei • couple • gb
5
2026-08-28 • via Nuitee
I
Isabelle • couple • gb
3
2026-08-24 • via Nuitee
A
Anita • couple • gb
8
Cons:

The shower is the only thing I was not happy with
Everything else was very satisfactory

2026-08-24 • via Nuitee
R
Ruth • couple • gb
10
2026-08-23 • via Nuitee
F
Frank • solo_traveller • gb
8
Pros:

A very large but slightly dated hotel. Massive reception and dining areas and an easy check in. A very calm hotel.
The deluxe king room was very large and airy and clean, but quite old fashioned.
We had a nice meal in the restaurant at night, but there were limited options as only the bar menu was available. The drinks were also limited, as they only had one choice of beer. The service was very good though and we did enjoy the food.
Car parking was secure and easy but there was a ten pound fee even though I’m a Hilton Honours member.
Probably would stay again.

2026-08-23 • via Nuitee
S
SANDRA • family_with_children • us
8
The location is convenient.
Pros:

The room was comfortable. The room was clean. The room was spacious.

Cons:

Food options are limited.

2026-08-23 • via Nuitee
R
Rob • solo_traveller • gb
2
2026-08-22 • via Nuitee
T
Tarome • family_with_children • gb
8
Was comfortable and staff was lovely
Pros:

Location and price

Cons:

Pay for parking and a bit more modern

2026-08-21 • via Nuitee
I
Imran • couple • gb
8
Pros:

Need more vegetarian halal options for breakfast.

Cons:

You charge £10 for car parking. Pls have your car park free. Other hotels dont charge

2026-08-20 • via Nuitee
M
Marta • couple • gb
8
2026-08-20 • via Nuitee
D
Demi • extended_group • gb
8
2026-08-19 • via Nuitee
A
ajay • extended_group • gb
7
2026-08-18 • via Nuitee
P
Parveen • solo_traveller • gb
5
Pros:

They were short of staff, no porters to take our luggage up to the room, allocated us a room with no Ac and was trying to replace with a fan instead, I had to complain and was then upgraded, which was really inconvenient., we checked in at around 10.30 pm a d requested if we could check out at 12 pm instead of 11, they o ly Llowed this for one if the booking when we had 2 room booked. Poor customer service.

Cons:

Poor customer service

2026-08-17 • via Nuitee
M
Michaela • solo_traveller • gb
9
2026-08-17 • via Nuitee
P
Parveen • solo_traveller • gb
5
Cons:

Poor customer service, no porters, no one answering the phone at reception.

2026-08-17 • via Nuitee
N
Nedesha • couple • gb
3
N/A
Pros:

Location

Cons:

Beds not comfortable waited for our rooms to ready no bin liner in bin then had to wait for towels dirty toilet

2026-08-16 • via Nuitee
D
Dean • solo_traveller • gb
10
2026-08-16 • via Nuitee