Union Square Plaza Hotel

Hotels
7.1 (598 reviews)
432 Geary Street , San Francisco , US
+1 415-776-7585

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Dirty rooms
Limited facilities

Categories

Cleanliness
4.61
Numerous complaints about room cleanliness, with multiple guests noting dirty rooms and bathrooms.
Service
8.58
Mixed feedback regarding service; some found it lacking, while others noted friendly staff.
Location
9.12
Centrally located with easy access to attractions, which is appreciated by guests.
Room Quality
5.57
Many rooms described as dated, small, and lacking basic amenities like air conditioning.
Amenities
5.6
Limited amenities and issues such as non-functioning televisions and lack of coffee.
Value for Money
8.06
Decent pricing considering the central location, though the quality may vary.
Food and Beverage
7.61
No specific comments about food; standard quality expected for lower tier hotels.
Overall Experience
7.68
Overall mixed reviews but with some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:18

Property Description

Central Location in Theatre District
Located in San Francisco’s vibrant Theatre District, Union Square Plaza Hotel is just steps away from popular theaters and Union Square shopping. The famous Powell Street Cable Car is conveniently close, offering easy access to explore the city.

Comfortable Accommodations with Free WiFi
Each guest room is thoughtfully furnished with a satellite TV and hardwood desk, ensuring a comfortable stay for every guest. Stay connected with complimentary WiFi throughout the hotel.

Convenient Concierge Services
Enjoy the convenience of 24-hour reception and concierge services to assist with all your needs during your stay. With a variety of dining options within walking distance, experience the diverse culinary scene of San Francisco effortlessly.

Book your stay at Union Square Plaza Hotel for a memorable San Francisco experience!

Important information:

Please note the hotel does not accept Green Dot, Momentum or MyVanilla re-loadable prepaid cards.

The name on the credit card used for the booking should correspond to the name on the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Guest Reviews

7.1
Based on 598 reviews
Cleanliness: 4.61
Service: 8.58
Location: 9.12
Room Quality: 5.57
Amenities: 5.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 7.68
E
Ema Carolina Fernández O • solo_traveller • cl
5
No cumplió mis espectativas.
Pros:

Nada.

Cons:

Confortabilidad, personal poco amable, habitación incómoda, no tiene servicios, zona un tanto insegura, si bien tiene buena ubicación, si vas solo/sol puede ser un poco riesgoso, el hotel además es ruidoso, no tiene buena aislacion acústica.

2026-09-17 • via Nuitee
M
Miran • solo_traveller • jp
6
2026-09-03 • via Nuitee
E
Elzbieta • solo_traveller • pl
7
Pros:

Lokalizacja

Cons:

Wyposażenie pokoju. Przydałby się remont

2026-08-24 • via Nuitee
J
Javier • extended_group • es
9
Bien situado. Gran relación calidad precio
Pros:

Buena ubicación. Habitaciones correctas. Gran relación calidad precio. El personal de recepción en el check in y el check out genial. Volvería sin duda

2026-08-04 • via Nuitee
S
satoshi • solo_traveller • jp
7
Good for short stay
Pros:

comfortable room with bathtub
1minute from Union square

Cons:

Unpleasant street nearby

2026-07-16 • via Nuitee
T
Tamara • extended_group • us
5
Would not recommend.
Pros:

Location was convenient for where we wanted to go.

Cons:

Both day and night staff were less than hospitable. The room was entirely too small for two beds. The bathroom door couldn’t be opened completely. Sink was in the room. No AC. It was hot and difficult to sleep.

2026-07-08 • via Nuitee
D
Douglas • solo_traveller • us
8
Pros:

The location is excellent

Cons:

The room was very small

2026-07-06 • via Nuitee
D
Doğancan • extended_group • tr
7
Merkezi ama eski bir otel
Pros:

Merkezi

Cons:

Otel eski bir otel. Ve bir koku var

2026-07-02 • via Nuitee
F
foued • solo_traveller • be
10
Pros:

Personnels et l’endroit

Cons:

Ancien mais pas grave

2026-06-24 • via Nuitee
M
Mitra • couple • in
1
Pros:

Nothing

Cons:

Horrible service, unclean surrounded by homeless

2026-06-22 • via Nuitee
M
Marie • solo_traveller • us
1
2026-06-21 • via Nuitee
S
Shawna • couple • us
5
Pros:

Convenient for the occasion

2026-05-28 • via Nuitee
P
Peter • solo_traveller • ke
6
2026-05-27 • via Nuitee
T
Tomoko • solo_traveller • jp
10
Pros:

無いと思っていた冷蔵庫があった。ロビーに給水器と湯沸かしポットがあり、とても助かりました。

2026-05-19 • via Nuitee
A
Awan • extended_group • ca
3
Overall, the room layout was extremely cramped, uncomfortable, and poorly designed.
Pros:

The room was extremely small and overcrowded. The shower and toilet were almost touching each other, making the washroom very uncomfortable to use. When opening the washroom door, it would hit the bed due to the limited space. Additionally, the sink was located inside the bedroom directly in front of the bed, which felt awkward and inconvenient.

Cons:

Nothing was better.

2026-05-16 • via Nuitee
U
Uicab Cachon • solo_traveller • us
10
2026-05-05 • via Nuitee
T
Tejaswi • extended_group • in
9
Def recommend
Pros:

Great location.
24/7 help desk
Rooms are good

2026-04-29 • via Nuitee
M
Mark • couple • us
8
2026-04-06 • via Nuitee
M
Marcos • family_with_children • us
9
2026-04-01 • via Nuitee
S
Sharon • couple • us
1
Again, it was so unacceptable, we did not stay.
Pros:

The hotel is old, rundown, hot (no air conditioning), room was too small, old, dilapidated bathroom— totally unacceptable. We cancelled our accommodations immediately and went to another hotel.

Cons:

Everything

2026-01-20 • via Nuitee