Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Tranquil environment
Comfortable beds
Good breakfast variety
Cons:
Aggressive check-in staff
Inadequate room cleaning
High prices for poor service

Categories

Cleanliness
6.65
The cleaning of the room was inadequate during the stay.
Service
7.65
Some reviews mentioned positive staff interactions, but the check-in experience was reported as aggressive.
Location
8.15
Conveniently located near metro stations and other amenities.
Room Quality
6.65
Room size and amenities were below expectations for a Mercure hotel.
Amenities
8.15
Some basic amenities were sufficient, but there were requests for water bottles in rooms.
Value for Money
6.65
Guests felt the hotel was overpriced for the quality of service received.
Food and Beverage
7.65
Breakfast offerings were acceptable, but there were issues with restaurant service.
Overall Experience
7.65
Mixed feelings about the stay, with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:35

Property Description

Modern Hotel in La Defense Business District

Luxurious Rooms and Amenities
Experience comfort and convenience in our air-conditioned rooms equipped with a flat-screen TV, Nespresso coffee machine, and complimentary minibar. Stay connected with free Wi-Fi and enjoy a relaxing time in our fitness center, hammam, and hotel bar.

Business and Leisure Facilities
With meeting rooms, business facilities, and proximity to the U Arena and Grande Arche de la Defense metro station, our hotel is ideal for both work and leisure travelers. Indulge in traditional French cuisine at our restaurant VINGKO and explore the nearby Centre of New Industries and Technologies.

Ready to elevate your stay in Paris? Book now at Mercure Paris La Défense for a memorable experience.

Important information:

For reservations with prepayment, guests are required to show the credit card used for the reservation upon arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 19 per day.

Location

Guest Reviews

7.4
Based on 1158 reviews
Cleanliness: 6.65
Service: 7.65
Location: 8.15
Room Quality: 6.65
Amenities: 8.15
Value for Money: 6.65
Food and Beverage: 7.65
Overall Experience: 7.65
C
charlotte • family_with_children • fr
7
Pros:

Emplacement
Personnel

2026-07-25 • via Nuitee
I
Ibrahim • couple • sa
7
2026-07-25 • via Nuitee
S
Stevie • couple • fr
7
Correct mais un peu cher
Pros:

Personnel charmant. Propreté de l’établissement rien à redire

Cons:

La salle de bain (pommeau de douche entartré : avec une tuyauterie laissée à l’abandon.

Rien à redire sur la propreté de la literie.

La chambre mériterait un léger rafraîchissement tout de même !

Le prix par rapport à la chambre : je rappelle que le Mercure de la Défense est un 4 étoiles et non pas un 3.

2026-07-24 • via Nuitee
K
Kone • family_with_children • fr
10
agréablement surpris par la qualité et du service et du personnel, je le recommande
2026-07-23 • via Nuitee
A
Alexandra • solo_traveller • fr
10
2026-07-22 • via Nuitee
E
Ewa • solo_traveller • fr
8
2026-07-22 • via Nuitee
S
Sultan • couple • om
8
2026-07-22 • via Nuitee
A
Audrey • couple • fr
7
2026-07-20 • via Nuitee
A
Angel Rolando • solo_traveller • be
8
2026-07-19 • via Nuitee
B
bah • solo_traveller • gn
10
2026-07-19 • via Nuitee
L
Louise-Anh • couple • fr
9
Bien
2026-07-18 • via Nuitee
L
Léa • couple • fr
10
2026-07-18 • via Nuitee
L
Léa • couple • fr
10
2026-07-18 • via Nuitee
B
Bart • family_with_children • be
9
2026-07-17 • via Nuitee
F
FOFANA • solo_traveller • gn
1
Par contre j’ai aimé le 12e étage un endroit très agréable avec sa terrasse et la vue etait magnifique
Pros:

L’accueil était de mauvaise qualité
Je pas du tout aimé

Cons:

Une réceptionniste m’a manquer de respect juste a arrivé jai pas aimé du tout

2026-07-17 • via Nuitee
M
Mahendra Prabhu • solo_traveller • fr
8
2026-07-16 • via Nuitee
A
Amdjad • couple • dz
8
2026-07-16 • via Nuitee
J
Jean-Mark • solo_traveller • sc
10
2026-07-14 • via Nuitee
P
Priscillia • couple • fr
9
Cons:

Les horaires de la terrasse panoramique était trop courts

2026-07-13 • via Nuitee
S
Shilin • extended_group • cn
9
2026-07-13 • via Nuitee