Mercure Chambéry Centre

Hotels
•
Mercure
8 (1339 reviews)
183 Place de la Gare , Chambéry , FR
+33 4 79 62 10 11

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Pets allowed
Lift / Elevator
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Review Highlights

Pros:
Excellent location near/train-facing the station and easy walk to town
Clean, spacious rooms reported by many guests
Good/bountiful breakfast noted frequently
Friendly and helpful staff in most reports
On-site restaurant and convenient car-rental proximity
Cons:
Small bathrooms and limited in-room amenities (only a kettle cited)
Parking/underground garage narrow and awkward for larger cars
Inconsistent reception/service in a few cases and invoice/billing issues
Some cleanliness issues reported (carpet stains, dirty windows)
At least one report of very uncomfortable bed and poor air-conditioning

Categories

Cleanliness
7.4
Mixed: several guests remark the hotel and rooms are clean, but multiple reviews note carpet stains, dirty breakfast-room windows and some deterioration in public areas.
Service
8.3
Generally positive — staff described as friendly, helpful and professional (room service praised), but isolated reports of cold reception and billing/invoice issues lower the score slightly.
Location
9.2
Consistently praised: facing the train station, very convenient for town center and transport, easy walking access to attractions and car rental.
Room Quality
7.6
Mostly comfortable and spacious rooms are reported, but several guests mention small bathrooms, limited in-room amenities (only a kettle) and at least one report of a very uncomfortable bed.
Amenities
7.4
Mixed: on-site restaurant and parking are positives, but narrow/awkward underground parking, limited in-room facilities (no coffee machine) and occasional access issues are negatives.
Value for Money
8
Standard quality for this hotel tier
Food and Beverage
8.4
Breakfast is frequently praised as good or plentiful and 'lovely' by many guests; a few complaints about a poor breakfast and small/ crowded breakfast area reduce the score slightly.
Overall Experience
7.7
Overall mixed impressions: many guests enjoyed a clean, convenient stay with good breakfast and helpful staff, while others cite parking, some service lapses, room/bathroom size and locality concerns that temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Modern Business Hotel in City Centre
The Mercure Chambéry Centre is a contemporary business hotel conveniently located in the heart of the city. Situated opposite the train station, this hotel offers a sleek and fully soundproofed stay for guests seeking comfort and convenience.

Luxurious Amenities
Indulge in Savoie wines and delectable sharing platters at the onsite bar, or enjoy them in the privacy of your room. The hotel's rooms feature updated bedding and the option to upgrade to a Privilege room, complete with premium amenities like memory foam pillows, a Nespresso machine, and a docking station for your devices.

Prime Location and Convenience
With its proximity to the medieval city, castle, restaurants, and cultural attractions, the Mercure hotel ensures that guests have access to the best of Chambéry. Additionally, the availability of private covered parking adds an extra layer of convenience for travelers.

Experience luxury and convenience at Mercure Chambéry Centre - book your stay now!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Location

Guest Reviews

8
Based on 1339 reviews
Cleanliness: 7.4
Service: 8.3
Location: 9.2
Room Quality: 7.6
Amenities: 7.4
Value for Money: 8
Food and Beverage: 8.4
Overall Experience: 7.7
C
Cif-efine • solo_traveller • fr
10
2026-11-03 • via Nuitee
R
Renato • couple • br
8
2026-11-03 • via Nuitee
S
sarah • couple • gb
4
Don’t go !
Pros:

The staff were nice and room was okay

Cons:

The area is awful ! I felt safer in the bronx in New York
100s of men just hanging around , lots of homeless people , we got followed by a mugger , honestly the worse place I’ve ever been in France

2026-11-02 • via Nuitee
A
AFFRE • family_with_children • fr
10
chambre confortable , propre et un accueil parfait
Pros:

l'accueil et le service du room service

2026-11-01 • via Nuitee
M
Marc • solo_traveller • fr
8
2026-10-27 • via Nuitee
M
Mert • family_with_children • gb
7
Pros:

spacious room

Cons:

na

2026-10-27 • via Nuitee
S
Stéphane • family_with_children • fr
8
2026-10-25 • via Nuitee
Q
Quentin • couple • fr
8
Pros:

Rien de particulier à signaler pour ce séjour.

2026-10-24 • via Nuitee
M
Michalak • solo_traveller • fr
7
2026-10-22 • via Nuitee
D
didier • couple • fr
6
Très bien pour un court séjour
Pros:

Le petit déjeuner était correct

Cons:

Le bâtiment est très moche

2026-10-21 • via Nuitee
M
Monica • couple • it
9
Pros:

Hotel in ottima posizione per il centro, nuovo ed arredato con cura.

Cons:

Nulla.

2026-10-19 • via Nuitee
J
Jacqueline • extended_group • ch
9
2026-10-15 • via Nuitee
D
Dominika • family_with_children • nl
8
2026-10-15 • via Nuitee
M
Marilyn • couple • cw
4
Never again this Mercure
Pros:

Nothing to be honest

Cons:

The bed was exyremely uncomfortable, the toilet was right behind the door, extmely small bathroom, airconditioning not working, so room temperature far too hot at 23 C, very poor breakfast

2026-10-15 • via Nuitee
E
Eric • solo_traveller • fr
5
Passable
Pros:

Confort et emplacement de l'hôtel

Cons:

L'hôtel ne fournit pas de facture si la réservation est faite par Booking. Je n'ai donc pas de facture pour me faire rembourser par mon employeur.
Booking ne répond pas à ma demande non plus.
C'est la première fois que j'ai ce problème.
Merci à Booking ou à l'hôtel de me fournir une facture dans les plus brefs délais !

2026-10-14 • via Nuitee
B
BRIZIO • solo_traveller • it
8
2026-10-13 • via Nuitee
C
Claire • couple • gb
10
Lovely hotel. Short walk to town. Clean and comfortable.
Pros:

Spacious, clean room. Very quiet and comfortable. Short walk to the town. Breakfast was lovely. Lots of choice.
Staff were very helpful Added bonus for us was a restaurant connected to the hotel so there was no need to venture out to far at night.

Cons:

Nothing

2026-10-12 • via Nuitee
F
Florian • couple • fr
8
2026-10-12 • via Nuitee
N
Nabila • solo_traveller • fr
6
2026-10-09 • via Nuitee
N
Nabila • solo_traveller • fr
5
Revoir l'accueil
Pros:

Pas grand chose

Cons:

La réceptionniste qui m'a accueilli très froidement dimanche 4 octobre 2026 à 21h

2026-10-09 • via Nuitee