Mercure Chambéry Centre

Hotels
Mercure
8 (1382 reviews)
183 Place de la Gare , Chambéry , fr

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Quality breakfast
Cons:
Noise issues
High parking fees
Maintenance concerns

Categories

Cleanliness
7.46
Room cleanliness received mixed reviews; some mention adequate cleanliness, while others noted issues with maintenance.
Service
8.43
Positive feedback about helpful staff and efficient service was noted in multiple reviews.
Location
8.97
Consistently praised for its convenient location near the train station and city center.
Room Quality
7.92
General comfort and some amenities were appreciated; however, there were complaints about bedding quality.
Amenities
7.45
Amenities like the spa were praised, but parking and room temperature control were criticized.
Value for Money
6.91
Some reviews indicated that prices, particularly for breakfast and parking, were viewed as high relative to quality.
Food and Beverage
8.96
Highly rated for breakfast quality and variety, with positive mentions of dining experiences.
Overall Experience
7.93
Overall, guests expressed satisfaction with their stay, highlighting positive experiences and especially the location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 21:39

Property Description

Modern Business Hotel in City Centre
The Mercure Chambéry Centre is a contemporary business hotel conveniently located in the heart of the city. Situated opposite the train station, this hotel offers a sleek and fully soundproofed stay for guests seeking comfort and convenience.

Luxurious Amenities
Indulge in Savoie wines and delectable sharing platters at the onsite bar, or enjoy them in the privacy of your room. The hotel's rooms feature updated bedding and the option to upgrade to a Privilege room, complete with premium amenities like memory foam pillows, a Nespresso machine, and a docking station for your devices.

Prime Location and Convenience
With its proximity to the medieval city, castle, restaurants, and cultural attractions, the Mercure hotel ensures that guests have access to the best of Chambéry. Additionally, the availability of private covered parking adds an extra layer of convenience for travelers.

Experience luxury and convenience at Mercure Chambéry Centre - book your stay now!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 16 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 1382 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 7.92
Amenities: 7.45
Value for Money: 6.91
Food and Beverage: 8.96
Overall Experience: 7.93
D
Diane couple gb
8
Pros:

Nice room & good location

2026-07-25 via Nuitee
P
petersL1915AW Couples Guildford, Surrey, England
6
Excellent breakfast
Pros:

I don’t know why there were several negative reviews regarding breakfast. We found it excellent. Very good choices and good ingredients and for the hot options, well cooked. We hadn’t planned to stay here but were constrained by an Italian rail strike. So the room wasn’t that great and we didn’t find the night porter very helpful. But full marks for breakfast.

2026-07-24 via Tripadvisor
A
Alessandro couple gb
1
No good enough
Pros:

It was filthy and opposite train station no parking and we were never told that on the day of our arrival the city centre was Locke up because of a spirting event,tour de France.We book it in September last year….

Cons:

Not clean no car park

2026-07-24 via Nuitee
M
Magali couple fr
8
Séjour très agréable
Pros:

Gentillesse du personnel, très serviable et très souriant.
Petit déjeuner très bon et varié avec des gâteaux "faits maison".
Chambre spacieuse, confortable et silencieuse.

Cons:

Parking étroit, pas adapté aux nouveaux véhicules et limité en nombre de places.

2026-07-24 via Nuitee
F
Florence couple fr
8
rien à dire
Pros:

Petit déjeuner honereux

Cons:

la salle du petit déjeuner

2026-07-22 via Nuitee
D
Doruntine couple fr
8
2026-07-21 via Nuitee
B
Bernard couple fr
10
Bon séjour, l’administration laisse à désirer
Pros:

La Clim et l’emplacement

Cons:

La chasse d’eau ne marche pas très bien, demande de l’hôtel d’une impression carte bancaire pour un montant élevé sans rapport avec ma réservation

2026-07-21 via Nuitee
F
François solo_traveller fr
9
2026-07-20 via Nuitee
T
Thomas solo_traveller fr
9
2026-07-17 via Nuitee
J
James solo_traveller gb
10
Pros:

The location being directly opposite the station was a joy for us after a long journey!

2026-07-17 via Nuitee
B
Barry solo_traveller gb
10
Many thanks
Pros:

Carmen on reception was lovely and the Gentlemen at Breakfast very happy and helpful too!

Cons:

No complimentary tea or coffee on reception.

2026-07-16 via Nuitee
C
Christophe solo_traveller fr
9
2026-07-15 via Nuitee
K
Kate solo_traveller au
4
Overall extremely overpriced for what it is.
Pros:

Location was convenient

Cons:

Windows are tiny and one of rooms looked straight at an internal concrete drain area. One of our rooms didn’t have a coffee machine but the other did and when we asked we were told that was just how it is. The fridges in the room are not meant to be fridges so they aren’t cold. They are just meant to store drinks so we couldn’t have a cold refreshment. The shower flooded every time we used it. The car spaces are so small you can barely get out of your car when you park.

2026-07-15 via Nuitee
D
Didier family_with_children fr
5
2026-07-14 via Nuitee
A
Abdelhak couple fr
10
2026-07-13 via Nuitee
R
Raisa couple ua
10
2026-07-13 via Nuitee
T
Thomas solo_traveller fr
8
Pros:

L'ensemble était très bien.

Cons:

La fenêtre de la chambre donnant sur la cour aveugle dégueulasse.

2026-07-12 via Nuitee
F
Filagrana solo_traveller it
9
Pros:

Staff gentile e disponibile. Buona la colazione. Camera ampia e letto comodo.

2026-07-11 via Nuitee
B
Benedikt couple ch
5
2026-07-10 via Nuitee
M
martine solo_traveller fr
8
Pros:

Gentillesse du personnel .
L emplacement.

Cons:

Chambre exiguë.
Parking : difficultés pour se garer .
Les informations pour la wifi et le code de sortie du parking devraient être données à l accueil.
Mauvaise organisation.

2026-07-09 via Nuitee