Adhara Hacienda Cancun

Hotels
8.5 (5907 reviews)
Avenida Nader, 1 , Cancún , mx

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Attentive service
Good breakfast
Clean rooms
Cons:
Water quality issues
Location concerns
Some amenities showing age

Categories

Cleanliness
7.33
Some reviews mention water quality issues and general cleanliness concerns.
Service
9.3
Many guests praised the attentive and friendly service of the staff.
Location
7.84
Location received mixed feedback, with some being displeased about the surrounding area.
Room Quality
8.79
Rooms were consistently noted as clean and comfortable with good amenities.
Amenities
8.32
General satisfaction with amenities like the pool and breakfast, despite some mentions of aging facilities.
Value for Money
8.78
Guests generally felt they received good value for the price, especially with the breakfast.
Food and Beverage
8.83
Multiple positive mentions of the breakfast quality and variety.
Overall Experience
8.8
Overall, guests expressed a satisfactory experience, with many intending to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:38

Property Description

Convenient Location
Situated in the heart of Cancun, the Adhara Hacienda Cancun offers easy access to popular sites and provides a free shuttle service to the beach, ensuring a seamless vacation experience.

Modern Amenities
With complimentary Wi-Fi, a gift shop, a fitness centre, and an outdoor swimming pool, guests at the Adhara Hacienda Cancun can enjoy a range of thoughtful amenities that enhance their stay.

On-Site Dining
Indulge in a culinary journey at Adhara Grill, the hotel's restaurant that serves up a delectable mix of Mexican and international cuisine for breakfast, lunch, and dinner, promising a delightful dining experience during your stay.

Experience the perfect blend of convenience, comfort, and culinary delights at Adhara Hacienda Cancun. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for US$15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 5907 reviews
Cleanliness: 7.33
Service: 9.3
Location: 7.84
Room Quality: 8.79
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 8.8
A
Annalisa • solo_traveller • it
7
Pros:

L'hotel è carino ma poco curato. La camera molto umida. Abbiamo chiesto gli asciugamani per tutti più volte e c'è li hanno portati solo alla fine del soggiorno. Colazione nella media, nulla di speciale.

2026-07-18 • via Nuitee
R
Romero • solo_traveller • co
10
Pros:

Muy cerca de todo, tienes el ADO a 2 cuadras mas o menos...es un punto de encuentro para los toures... el parque las palapas es muy lindo y esta muy cerca puedes ir caminando.. el hotel muy limpio y agradable todo el personal es muy amable y servicial ... el desayuno 10/10

2026-07-18 • via Nuitee
G
Guillermo • extended_group • us
10
Hotel de Excelencia.
Pros:

Les comento, esta es mi 3ra. estancia en el Adhara Hacienda, se los recomiendo mucho, el 25 estoy de nuevo aqui, lo que mas me agrada es la amabilidad de su Staff en especial la de Miguel, el cual considero un activo muy importante del Hotel.

Cons:

Todo bien.

2026-07-16 • via Nuitee
O
Oguz Kaan • couple • tr
7
2026-07-15 • via Nuitee
B
besprosvanny • solo_traveller • ar
9
2026-07-15 • via Nuitee
D
Diana • solo_traveller • nl
8
2026-07-14 • via Nuitee
L
Lúcia Augusta • couple • br
8
Boa
Pros:

Camas e lençóis bons

Cons:

O Ar condicionado ficava desligando a noite e tinha um sensor que eu tinha que fazer movimento no quarto para que voltasse a funcionar

2026-07-13 • via Nuitee
C
Cristina • family_with_children • br
10
2026-07-12 • via Nuitee
D
Dr. Joanna • solo_traveller • de
9
Pros:

Very pleasant stay. The room was spacious, clean, and comfortable. The breakfast was excellent, with a very good selection. The staff were friendly, positive, and helpful. Very good value for money. Overall, a very positive experience and we would happily stay again.

Cons:

The locatiion is not optiimal
In teh weekend the pool is very busy

2026-07-12 • via Nuitee
S
sabine • family_with_children • be
6
2026-07-11 • via Nuitee
J
Joe • solo_traveller • cr
10
Pros:

La ubicación, limpieza y los desayunos

Cons:

Solo un elevador

2026-07-10 • via Nuitee
C
Christelle • solo_traveller • fr
9
2026-07-10 • via Nuitee
J
Jan • solo_traveller • cz
7
Cons:

Velmi ale velmi úzké postele pro 2 naprosto nedostatečné

2026-07-10 • via Nuitee
C
Carlota • couple • es
9
2026-07-08 • via Nuitee
S
Sonia • solo_traveller • mx
8
Recomendable
Pros:

Las instalaciones son bonitas. La alberca me encantó. La atención del personal es excelente. La ubicación muy bien. Me volveré a hospedar ahí.

Cons:

Batallamos con el aire acondicionado ya que al ser un poco antiguo se des programaba. Sin embargo el personal acudía de forma inmediata a repararlo.

2026-07-08 • via Nuitee
N
Norman • family_with_children • cr
9
Pros:

el lugar

Cons:

todo me gusto

2026-07-08 • via Nuitee
A
Adriana • solo_traveller • mx
10
2026-07-07 • via Nuitee
M
Mélanie • couple • fr
5
2026-07-05 • via Nuitee
T
Terry • couple • gb
6
Ok for a quick stay
Pros:

Pool was good. Breakfast not bad.

2026-07-05 • via Nuitee
H
Hrnndz • solo_traveller • cr
10
Excelente ubicacion, personal atento y todo limpio
Pros:

La atención del personal de seguridad (guarda)
Y con el personal del buffet.

Cons:

La chica recepcionista no nos recibió muy ameno

2026-07-05 • via Nuitee