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Luxurious Accommodation
Envue, Autograph Collection in Weehawken, just 6.2 km from Times Square, offers a 4-star experience with top-notch amenities. The hotel boasts a fitness centre, private parking, a terrace, and a restaurant.
Convenience at Its Best
With a 24-hour front desk, a business centre, and free WiFi, guests can expect seamless service throughout their stay. Additionally, a bar is available for guests to unwind after a long day of exploring the city.
Exploration Made Easy
Located near popular attractions like the Jacob K. Javits Convention Center and Penn Station, and offering car hire services, Envue makes it simple for guests to experience the best of Weehawken. Don't miss the chance to indulge in an American breakfast during your stay.
Experience luxury and convenience at Envue, Autograph Collection. Book now for an unforgettable stay!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Good location
Poor staff and communication , still didn’t get refund which they promised for shortening the stay.
Location
Very disappointing experience. When we arrived, we were made to wait THREE HOURS before we were finally given our rooms. During that time, we sat in the lobby watching other guests receive their rooms while we kept being told, “15 more minutes.” Every time we asked for an update, the staff would whisper among themselves but never give us a clear explanation.
We basically lost our entire afternoon sitting in the hotel lobby waiting.
After three hours, we finally received our rooms. I do want to mention that the supervisor was very kind, apologized for what happened, and upgraded us to a room with a beautiful view, which we appreciated. However, they still weren’t able to put our rooms on the same floor.
Unfortunately, the upgrade did not make up for the frustration of spending three hours of our trip waiting in a lobby with no clear explanation or realistic estimate of when our rooms would be ready.
We will not be returning to this hotel.
Very clean & comfortable
N/A
No stairs. could only take the elevator.
The views of NYC, the ferry across the street was conveniently located.
No major concerns.
Toilet broken - air conditioner so loud we couldn’t sleep
bathrooms are huge! two sinks two mirrors and a big shower
room always smelled nice
The bed, was so comfy i couldnt stay out of it
the staff were so nice and friendly
we had a bad smell of pool water in the whole floor (outside the room)
Great hotel and location. Best view of the city, especially at night. Water taxi across the street right into manhattan. Waking trails along the river!
Negative Review for Envue, Autograph Collection — Stay July 29–31
I stayed at the Envue, Autograph Collection from July 29 to July 31, and unfortunately this was one of the worst hotel experiences I’ve ever had. The issues were not just inconveniences — they were major failures in customer service, reservation handling, and billing integrity.
Check‑In Disaster (July 29, ~12 PM–5 PM)
The problems began immediately at check‑in. Despite arriving around noon, our room was not ready for hours, and we were not the only guests left waiting. But the real issue was how badly the staff mishandled my reservation.
I had booked two queen beds, yet the front desk insisted I had reserved a king bed and tried to charge me extra to “change” it. After nearly an hour of waiting, showing my membership, and providing my confirmation, they suddenly claimed my reservation was actually for August, not July — even though my Marriott app clearly showed the correct dates.
It was obvious they were completely disorganized and did not know what they were doing. The manager initially promised to fix the mistake and get us our room, then walked away to the Residence Inn and never returned. Every 15 minutes I checked in, and every time I was told, “Give us a few minutes, we’ll call you.” They kept us waiting until after 5 PM.
When they finally gave us the room, they issued only one key for a two‑bed room.
Late‑Night Issues Continue
We returned after midnight, and unbelievably, they still could not issue an additional key. They blamed their computer system and refused to acknowledge their earlier mistakes. The staff was unfriendly, dismissive, and unwilling to take responsibility.
Small Relief the Next Day
The next day around 10 PM, one gentleman at the front desk was actually helpful — he gave me an extra key and offered complimentary breakfast. He was the only person who showed professionalism.
Billing Problem After Checkout
After leaving the hotel, I discovered they overcharged my card by an additional $300 beyond the original reservation and agreed‑upon rate. This is unacceptable and raises serious concerns about how this hotel handles payments.
Overall
This stay was stressful, frustrating, and far below Marriott standards. The front desk team (except for one employee) lacked training, accuracy, and basic customer service skills. The reservation mix‑ups, hours of waiting, inability to issue keys, and unauthorized charges make this hotel a place I cannot recommend to anyone.
Ok
I bought something by mail that was supposed to be delivered to my room. I didn't receive my package (there was no inotification of delivery).
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