DoubleTree by Hilton South Charlotte Tyvola

Hotels
•
Doubletree by Hilton
8.4 (505 reviews)
5624 Westpark Drive , Charlotte , us
+17045278000

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Quiet location
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Poor amenities
High additional costs

Categories

Cleanliness
7.79
Several guests reported cleanliness issues including a clogged shower and unmaintained bathrooms.
Service
9.26
Most reviews praised the staff for being friendly and helpful.
Location
9.3
Guests appreciated the nice quiet location.
Room Quality
8.25
Some reports of outdated room conditions and maintenance issues.
Amenities
7.78
Concerns regarding the amenities such as the non-functional ice machine and lack of shampoo.
Value for Money
8.24
Some guests felt the value was diminished due to additional costs for services such as parking and breakfast.
Food and Beverage
7.79
Breakfast received mixed reviews with a comment about it not being free and limited options.
Overall Experience
8.76
Guests had a generally positive experience enjoying the stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:28

Property Description

Convenient Location and Amenities

This hotel, just 6 miles from downtown Charlotte, offers easy access to major highways and the airport. Guests can enjoy free airport shuttle services and relax in rooms with a 37-inch flat-screen TV.

Leisure and Business Facilities

Guests have complimentary access to the gym and seasonal outdoor pool, as well as a business center for their convenience. The hotel also provides free on-site parking and RV parking options.

Dining Experience

Indulge in modern Southern cuisine at the onsite restaurant, Southern Twist, and unwind with a drink at the Southern Twist Lounge. Every room features free Wi-Fi, an MP3 connection, and a coffee maker for a comfortable stay.

Book your stay at DoubleTree by Hilton South Charlotte Tyvola for a perfect blend of convenience and comfort.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Guest Reviews

8.4
Based on 505 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.76
M
Mya • couple • us
2
It was okay for the moment but I won’t book with them again
Pros:

The beds and pool

Cons:

Horrible staff with hidden fees

2026-07-02 • via Nuitee
M
Maria • couple • us
4
2026-06-29 • via Nuitee
E
Eric • family_with_children • us
8
Wouldn't stay there again because of the air-conditioning issues
Pros:

The staff

Cons:

Rooms were very, very hot on one side and cold on the other

2026-06-25 • via Nuitee
T
Tanequa • solo_traveller • us
8
2026-06-24 • via Nuitee
V
Vines • solo_traveller • us
10
Great stay
Pros:

Friendly of the staff. Cleanest of the room and hotel. Beds and pillows were comfortable.

Cons:

Just need to make there is plenty of toilet paper for 4 people.

2026-06-22 • via Nuitee
D
Desiree • couple • us
10
Excellent hospitality
Pros:

Staff was very nice and made me feel like I’m home.

Cons:

Not enough parking areas and breakfast not included in the stay

2026-06-22 • via Nuitee
R
Rachel • couple • us
7
Besides the parking fee and the air, my stay was great. I’d stay again.
Pros:

I loved everything bout the property. The staff was great. I love that they have a bar. The pool was very clean.

Cons:

They charge for parking. I feel if you’re already paying to stay there, parking should be free. Then I was told I would get my $100 deposit back and only got back $69 because I was not told that I was being charged for parking at check in. Also, the air was on in my room but it was still hot, idk if it was because the vent was on the other side of the ceiling away from the bed or what.

2026-06-18 • via Nuitee
T
Theo • couple • us
6
2026-06-18 • via Nuitee
K
Kemahu • solo_traveller • us
10
2026-06-15 • via Nuitee
B
Bonnie • solo_traveller • us
10
Pros:

The staff are so helpful and friendly ☺️ I want to thank the staff who was working during our stay , such wonderful employees.

2026-06-11 • via Nuitee
M
Melisia • solo_traveller • us
9
2026-06-06 • via Nuitee
E
Elverth • couple • us
10
nice and comfortable clean stay
Pros:

the pool space is a nice size

Cons:

n/a

2026-06-05 • via Nuitee
L
Latonia • solo_traveller • us
10
2026-06-02 • via Nuitee
M
Maria Janet • couple • us
8
Enjoyed the bedroom. It was comfortable.
Pros:

Beautiful location.

Cons:

The fee for the parking. I left the car there for a week and used their shuttle to the airport. Bad idea! Too expensive!

2026-06-02 • via Nuitee
D
Dr. Benjamin • couple • ch
2
2026-05-31 • via Nuitee
S
Shania • couple • us
10
2026-05-29 • via Nuitee
R
Ross • couple • us
1
Pros:

The staff were amazing especially dale he went above and beyond to make the stay wonderful.

Cons:

The internet was horrible. The breakfast that you had to pay extra for was the worst one yet. Also there shouldn’t be a fee for parking if there’s no valet parking offered

2026-05-28 • via Nuitee
J
Jakayla • couple • us
5
It was okay not the best that I have stayed at
Cons:

Need some updates

2026-05-27 • via Nuitee
F
Farris • solo_traveller • us
10
2026-05-20 • via Nuitee
L
Lawrence • couple • us
5
The room need improvements missing curtains, so couldn’t sleep.
Pros:

The location

Cons:

Had problems finding parking place

2026-05-18 • via Nuitee