Rua Al Hijrah Hotel

Hotels
Abu Ayyub Al Ansari , Madinah , SA
966-148312222

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Facilities

ATM/banking
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Porter/bellhop
Meeting rooms
Smoke-free property
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Convenient access to landmarks
Good breakfast service
Cons:
Dirty carpets
Long wait times for check-in
Limited amenities and services

Categories

Cleanliness
5.3
Mixed reviews about cleanliness, with some guests mentioning dirty carpets and others appreciating the overall cleanliness.
Service
5.8
Service feedback was varied, with complaints about long wait times and unclean rooms balanced by positive mentions of friendly and cooperative staff.
Location
7.2
Positive comments about the close proximity to key landmarks, especially the Green Dome and Masjed Nabawi, despite some guests mentioning inconvenience with access routes.
Room Quality
5.6
Guests had mixed experiences with room quality, with some appreciating the comfort and convenience while others mentioned issues like stained carpets and inadequate room supplies.
Amenities
5.8
Satisfactory amenities with mention of good breakfast service and close proximity to the Green Dome, but lack of attention to room cleanliness and limited services like spa facilities.
Value for Money
2.8
Mixed reviews regarding the value for money, with some guests feeling the price was not justified by services offered and others mentioning satisfactory experience based on the location.
Food and Beverage
6.6
Positive feedback about breakfast and dining services, though some guests suggested improvement in variety.
Overall Experience
6
Overall, guests had a mixed experience with the hotel, with positive highlights about location and staff, balanced by concerns about cleanliness and value for money.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-30 10:56

Property Description

Convenient Amenities

Make use of complimentary wireless internet access, concierge services, and 24-hour room service. Indulge in 3 hotel restaurants and a coffee shop/cafe offering delicious snacks.

Featured Amenities

Enjoy a business center, complimentary newspapers, and a 24-hour front desk. Self-parking is available for your convenience.

Central Location

With Rua Al Hijrah Hotel's central location, you'll be steps away from Al Haram and a short walk from Prophet's Mosque. Don't miss out on exploring nearby attractions like Quba Mosque and Al Noor Mall.

Book your stay at Rua Al Hijrah Hotel today and experience comfort and convenience in the heart of Madinah.

Important information:

* Only Muslims are allowed to enter the holy cities of Mecca and Medina.
* Couples wishing to share a room must provide proof of marriage.
* One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
* Only registered guests are allowed in the guestrooms.
* The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
* Parking height restrictions apply.
* Cashless payment methods are available for all transactions.
* Contactless check-in and contactless check-out are available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

Cleanliness: 5.3
Service: 5.8
Location: 7.2
Room Quality: 5.6
Amenities: 5.8
Value for Money: 2.8
Food and Beverage: 6.6
Overall Experience: 6
K
Kashif
10
Pros:

Accommodating and clean

2025-06-11 • via Nuitee
M
Mohammad
8
Pros:

Good hotel

2025-06-07 • via Nuitee
F
Fatimetou
10
Pros:

Staff was polite and professional, food was good

2025-06-06 • via Nuitee
A
Abdulaziz
10
Pros:

Ok

2025-06-05 • via Nuitee
A
ANIZ
10
Pros:

Great location - just next to Haram Gate 367
Easyexcess for ladies
My room was Haram view which was great
Breakfast was good with a variety
Hotel Manager Hassan Rauf personally farewell me and invited me to come n stay again whenever I come to Madina. I will definitely have this hotel as my first choice .

2025-06-05 • via Nuitee
M
Mahmood
10
Pros:

Alhamdulillah it was an amazing stay at Madina during Ramadan.

2025-06-01 • via Nuitee
R
RASTM
10
Pros:

Heartwarming experience.
Thank you very much.

2025-05-31 • via Nuitee
M
Mahad • family
10
Pros:

Everything was pleasant the only issue was some people were smoking in the rooms in our floor and we could smell the smoke.

2025-04-24 • via Nuitee
M
MOHAMMAD ASIF
10
Pros:

Location

2025-04-22 • via Nuitee
M
Moez • family
10
Pros:

My second stay. Best ever. Should be 5 star rated. Everything was top notch. Thank you Majed and Shamim for the service.

2025-04-18 • via Nuitee
S
sumera • family
8
Pros:

Everything great except the carpet very dirty

2025-04-13 • via Nuitee
J
Jawid • partner
10
Pros:

Very nice hotel and very close to Masjed Nabawi.

2025-04-11 • via Nuitee
I
Ibrahima
10
Pros:

Very nice

2025-04-10 • via Nuitee
T
tegist
10
Pros:

Excellent

2025-04-05 • via Nuitee
A
Albaraa Samir • family
10
Pros:

Perfect location, closer to the Green Dome. Very attentive and kind staff. I just wish they spent a bit more on cleanliness of the room. Also, for the honeymoon suit it would help if the bathroom had glazed windows or curtains

2025-04-04 • via Nuitee
A
Amjad • partner
10
Pros:

Near to holy mosque and easy excess to other routes

2025-04-01 • via Nuitee
M
Mohammed • family_with_children
2
Pros:

I go madinah very regularly but definitely the worst 4* hotel I've stayed at.

Told them I'll be checking in for 2pm but they said no rooms are available and made us wait until 4pm for check in with my 2 year old and pregnant wife. We kept being told it wasn't ready yet and being cleaned but only after the 6th/7th time pestering them did they actually even bother calling the cleaning team to clean that room. Bare in mind the whole lobby was nearly empty. The lady seemed to be too busy catching up with her male colleagues to even care. After we got to the room it was not what was expected, stained carpets, awkward layout (studio suite), didn't really match the pictures well. Bathroom had only one or two towels and two toilet tissue rolls. Every time something was needed you have to request for it due to "greener" vision apparently. Room was only made up once in our whole stay. Even to get our bags upstairs they took over an hr, whilst my toddler had a full nappy, but they just didn't seem to care. Called 4/5 times, was told they're on it, but then only to go get it myself afterwards.
Also on Eid day I was refused entry to my own hotel from some security guard as I didn't have my card on me, my wife and kid were upstairs sleeping and I was at Eid prayer so I didn't take my card but he kept pushing me and shouting as if I'm an imposter. Even after showing him my booking and payment confirmation, he kept telling me to get lost and would only allow those with their blank hotelcard

2025-03-30 • via Nuitee
N
Naeem • family
4
Pros:

This property is 2 star now, it went downhill pretty fast in last 2 years. It’s not worth for the price

2025-03-29 • via Nuitee
A
ABDUL
8
Pros:

Very good stay, staff is nice , very convenient, and breakfast was really good , Dining room manager and the cook Mr Saleem is very nice.

2025-03-28 • via Nuitee
M
Mohammed • family
10
Pros:

Thank you very much for the lovely experience.

2025-03-24 • via Nuitee