Omni Hilton Head Oceanfront Resort

Hotels
•
Omni Hotels
8.5 (743 reviews)
23 Ocean Lane , Hilton Head Island , US
+1 843-842-8000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent beachfront location / steps to the beach
Multiple pools including adult-only and family pools
Friendly, helpful staff (front desk and service team praised)
Spacious, comfortable rooms and tasteful decor
Good on-site amenities (fitness center, kids activities, beach bar)
Tasty on-site dining and good pool beverage service
Cons:
Mixed cleanliness reports including serious hygiene incident in pool bathrooms
Perceived overpriced / value concerns
Some rooms outdated or assigned incorrect views (parking lot vs beachfront)
Room issues: warm rooms, tub vs requested shower, occasional maintenance problems
Security/parking incident reported and dissatisfaction with management response
Not a fan of dogs in the resort (pet policy complaints)

Categories

Cleanliness
7.5
Mixed feedback: several guests explicitly praised that the property and rooms were very clean, but there are strong negative reports (e.g., pool bathroom hygiene and other cleanliness/maintenance failures) that lower this score.
Service
9.5
Generally excellent service: many reviews call staff friendly, helpful and accommodating (front desk, servers/bartenders named and praised). A few mentions of poor service exist but positive comments dominate.
Location
10
Consistently praised as beachfront/steps to the beach and conveniently located for island activities; multiple reviews highlight excellent proximity and views.
Room Quality
7.5
Rooms are frequently described as spacious, comfortable and tastefully decorated, but multiple issues were noted (outdated aspects, wrong view assignments, tub vs. shower requests, some rooms warm), reducing the score.
Amenities
9
Strong amenities: multiple pools (including adult-only), kids activities, fitness center, beach bar and shuttle service are repeatedly praised and considered a highlight.
Value for Money
7
Several guests felt the property was overpriced or did not meet expectations for the price paid; notable complaints about damage/theft handling and perceived cheap refreshes lower value perception.
Food and Beverage
9
Positive mentions of tasty on-site dining (HH Prime) and enjoyable pool/beverage service; food and beverage service receives favorable remarks overall.
Overall Experience
8.5
Overall positive family-friendly experiences and many strong aspects (location, staff, pools) but offset by isolated serious issues (cleanliness incidents, noisy/old areas, parking/security complaint), resulting in an overall rating matching the target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Private Beachfront Location
Experience luxury at its finest with Omni Hilton Head Oceanfront Resort's exclusive private beachfront location in the prestigious Palmetto Dunes community.

Luxurious Amenities
Indulge in a refreshing swim in the pool, relax at the on-site spa, and enjoy a variety of dining options including fine dining at HH Prime and cocktails at XO Sports & Spirits and Buoy Bar.

Entertainment and Fitness
With a Robert Trent Jones Oceanfront Golf Course just 1 km away, 14,000 square feet of meeting space, state-of-the-art fitness center, basketball courts, and proximity to Arthur Hills Golf Course, there's something for everyone at Omni Hilton Head Oceanfront Resort.

Book now to experience the ultimate blend of luxury and leisure at Omni Hilton Head Oceanfront Resort!

Important information:

Resort Services Charge includes: Self Parking
Complimentary premier Wi-Fi
Shuttle Service Within Palmetto Dunes and Shelter Cove area (subject to availability)
Unlimited Use of Health & Fitness Center
Resort Beach Access
In-Room Coffee
Preferred Spa Reservation Access
Unlimited telephone access for local and collect calls from the guest roomsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAV

Location

Property Video

Guest Reviews

8.5
Based on 743 reviews
Cleanliness: 7.5
Service: 9.5
Location: 10
Room Quality: 7.5
Amenities: 9
Value for Money: 7
Food and Beverage: 9
Overall Experience: 8.5
A
Alison • couple • us
10
2026-10-31 • via Nuitee
M
Monica • couple • us
10
2026-10-20 • via Nuitee
S
Susanne • couple • us
10
Very relaxing getaway!
Pros:

Great location.

Cons:

Nothing

2026-10-16 • via Nuitee
W
William • couple • us
7
Pros:

The room was very comfortable

Cons:

I had requested a room with shower not over tub because we are in our 80's and my wife has to use a walker. The room had a tub.

2026-09-19 • via Nuitee
K
Kathleen • couple • us
10
Highly recommend to others visiting HH
Pros:

Type of accommodation, lovsyion on island and room amenities

Cons:

No negatives

2026-09-11 • via Nuitee
C
Cristian • solo_traveller • ro
10
Welcoming Resort
Pros:

The resort is beautifully located on the Hilton Head beach. Has all the amenities you need for a relaxing vacation. Since we traveled with our 3 year old son, we took advantage of all the kids activities. Staff if very helpful and what I loved the most, the place is really clean. I tried the food at HH Prime Restaurant inside the resort and I can say that is extremely tasty

Cons:

You can be picky about the rooms being outdated and what I saw in a lot of comments, but the staff really tries to make your stay enjoyable, so the small discomforts don't seem that bad after all

2026-09-10 • via Nuitee
L
Latoya • couple • us
8
2026-09-02 • via Nuitee
J
Jason • couple • us
10
2026-09-01 • via Nuitee
L
Laurie • family_with_children • us
10
Excellent vacation spot!
Pros:

It was nice that they had two pools - a family pool and an adult only pool. I loved getting served drinks in the pool.

Cons:

Better room service.

2026-08-31 • via Nuitee
B
Briana • family_with_children • us
10
2026-08-22 • via Nuitee
A
Andreas • family_with_children • us
9
2026-08-15 • via Nuitee
J
Joseph • family_with_children • us
9
2026-08-10 • via Nuitee
J
Jeremy • family_with_children • us
10
This was an incredible experience for our family and we loved the entire stay.
Pros:

We loved the entire property- the room, pool, beach bar, fitness center, staff

Cons:

nothing

2026-08-04 • via Nuitee
J
Jane • family_with_children • us
10
2026-08-03 • via Nuitee
M
Marty • couple • us
10
28th anniversary trip with most being spent here.
Pros:

Good location, steps to the beach, shuttle to our favorite restaraunts. Great place to run or walk or bike. Staff was very friendly and even notified me I had left my running belt behind.

Cons:

Not a fan of dogs in resorts.

2026-07-23 • via Nuitee
C
Carla • couple • us
10
It was nice 2 night getaway.
Pros:

We loved the closeness to the beach

Cons:

Our room said beachfront or ocean view. Was facing the parking lot.

2026-07-20 • via Nuitee
R
Robert • couple • us
10
2026-07-19 • via Nuitee
R
Robert • solo_traveller • us
5
Very overpriced for the experience. Our car was hit during the night in the parking lot. Management did nothing but la
Pros:

Location is ocean front!

Cons:

Old property and noisy. Disappointed!

2026-07-16 • via Nuitee
B
Brock • family_with_children • us
9
Pros:

Great place for a family to stay. We all had a great time, and everyone was super nice!

2026-07-13 • via Nuitee
C
Candido • couple • us
7
Great experience. Room was a little on the warm side.
Pros:

Location and facility

Cons:

Room was warm

2026-07-11 • via Nuitee