DoubleTree by Hilton Phoenix Midtown

Hotels
Hilton Garden Inn
7.6 (629 reviews)
4000 North Central Avenue , Phoenix , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Comfortable beds and pillows
Helpful staff
Cons:
Cleanliness issues in rooms
Inconsistent AC and amenities

Categories

Cleanliness
6.81
Several complaints about cleanliness, including hair in the tub and unclean floors.
Service
8.28
Staff was mostly helpful but issues were reported regarding responsiveness.
Location
8.82
Convenient location near GCU and in a nice area.
Room Quality
6.77
Inconsistent AC performance and misleading online pictures.
Amenities
7.8
Basic amenities but had issues like the restaurant being closed.
Value for Money
8.26
Generally a good value but some complaints about extra charges.
Food and Beverage
6.31
Limited dining options and poor breakfast experience noted.
Overall Experience
7.78
Mixed feelings overall, with both good and bad experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:59

Property Description

Convenient Location in Phoenix City Centre
Located in the financial and art district, the Hilton Garden Inn Phoenix Midtown offers easy access to top attractions, ensuring a memorable stay in the heart of the city.

Exceptional On-Site Services
Guests can take advantage of the fully equipped health club, free shuttle service to nearby attractions, on-site dining at the Great American Grill Restaurant, and cocktails at the Lobby Bar. The 24-hour convenience store is perfect for late-night snacks.

Relaxing Amenities
Unwind at the spacious outdoor swimming pool or enjoy some music with the in-room MP3 compatible radios. Whether you're here for business or leisure, the hotel provides the perfect blend of comfort and convenience.

Book your stay at the Hilton Garden Inn Phoenix Midtown for a delightful experience in Phoenix!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 629 reviews
Cleanliness: 6.81
Service: 8.28
Location: 8.82
Room Quality: 6.77
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 6.31
Overall Experience: 7.78
C
Clarence couple us
10
Pros:

Location

Cons:

Great view

2026-07-20 via Nuitee
M
Michelle solo_traveller us
8
Though short, it was nice. I would gladly come back if the opportunity arises.
Pros:

The location was very convenient to the conference I attended!

Cons:

The room was noisy (had adjoining room door), and that same neighbor was using a marijuana product that stunk up the hall way.

2026-07-20 via Nuitee
C
Clarence couple us
10
Great
Pros:

Location from where I needed to be

2026-07-19 via Nuitee
F
Femia couple us
10
2026-07-10 via Nuitee
J
jose family_with_children us
8
Quick stay for 4July
Pros:

location

Cons:

Paid for Breakfast and coffee in comparation other hotel chains like Holidays-Inn or Wyndham is out of the question

2026-07-07 via Nuitee
O
Oscar couple us
7
2026-06-28 via Nuitee
3
322trevoro Family
2
AC broke and dirty sock on the floor
Pros:

The staff was kind and helpful, but the AC broke in the middle of the night and they couldn’t guarantee when it would be fixed…so, we left and cancelled our reservation.

In addition to the AC breaking and the room being over 80 degrees in our room, there was a dirty sock on the floor in our room when we checked in.
Not a great experience.

Thank you to their professional staff for allowing us to cancel our weekend with them, and discounting our booking.

2026-06-25 via Tripadvisor
B
Bettie couple us
8
2026-06-24 via Nuitee
B
Bia solo_traveller us
10
Pros:

The location for the errands that I had to run. The clean and very friendly and helpful staff.

Cons:

I have no complaints.

2026-06-22 via Nuitee
L
Lauren solo_traveller us
9
Pros:

Nice hotel for the price! Very comfortable.

Cons:

No hot tub (broken)
No coffee (beyond pods)
"Needed" more pillows 😆

2026-06-17 via Nuitee
R
Ricardo solo_traveller us
10
One night in doubletree
Pros:

It was easy to get there, easy to access to the room and parking, the staff was very accomadating.

Cons:

The one thing we didnt like was that it was oily one day

2026-06-16 via Nuitee
G
Givens solo_traveller us
8
2026-06-15 via Nuitee
M
Melanie couple us
10
Place to stay if you’re flying out of sky Harbor
Pros:

Everything here is perfect. It’s a hop, skip & jump away from Sky Harbor. The cleanliness, comfort, transportation and the parking to the airport is the reason why we will come back over and over again.

2026-06-11 via Nuitee
A
Allyson couple us
10
2026-06-10 via Nuitee
H
Harris solo_traveller us
9
Drawbacks few but completely understandable.
Pros:

Everything was great, the staff, the breakfast, the room, the cleanliness. The only complaints would be that the AC took a bit long to cool down the room, which is understandable when it was 103 degrees out, and the bed had a depression in it that was quite noticeable when sitting down in it, but hardly noticeable when sleeping... the intended purpose of a bed is exactly that so no harm there.

Cons:

Everything was great, the staff, the breakfast, the room, the cleanliness. The only complaints would be that the AC took a bit long to cool down the room, which is understandable when it was 103 degrees out, and the bed had a depression in it that was quite noticeable when sitting down in it, but hardly noticeable when sleeping... the intended purpose of a bed is exactly that so no harm there.

2026-06-08 via Nuitee
R
Requita Willis family_with_children us
10
It was awesome. I will definitely be back.
Pros:

The hotel is beautiful! Our room was very clean and comfortable. The air conditioning worked well. The restaurant's food was top-tier and reasonably priced.

Cons:

My final bill had a charge for $15 for "Restaurant All Day." I have no idea what that charge was for, as we paid for our food at the restaurant when we ordered. I called to inquire and I'm expecting a follow-up call soon.

2026-06-08 via Nuitee
J
JAMES solo_traveller us
7
Was good ,pricing need to be better for long stay accommodation
Pros:

No breakfast, personal were professional .

Cons:

Vetting the guests, and in forcing the policy of the no smoking.
Several day during my stay the hotel was used as a crack house.
Several times the smell work me up and inundated the hallway.

2026-06-01 via Nuitee
R
Reyes solo_traveller mx
10
Pros:

Cama

2026-06-01 via Nuitee
M
Melvin couple us
5
Pros:

Air conditioner was extremely loud!

2026-05-26 via Nuitee
V
Vanessa solo_traveller us
8
2026-05-24 via Nuitee