Gothia Towers & Upper House

Hotels
8.3 (12408 reviews)
Mässans Gata 24 , Gothenburg , se

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast options
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
7.69
Concerns regarding cleanliness were raised, including dirty furniture and room not well cleaned.
Service
8.66
Generally satisfactory service, though some complaints about staff response were noted.
Location
9.2
Multiple mentions of great location close to transport and attractions.
Room Quality
8.15
Rooms mentioned as nice but with some issues like small size.
Amenities
8.18
Amenities were generally good with some room for improvement.
Value for Money
7.64
Several guests felt the price exceeded the value provided.
Food and Beverage
8.19
The breakfast received mixed reviews, with praises for quality but issues with availability.
Overall Experience
8.66
Despite some issues, the overall experience was positive for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 20:52

Property Description

Luxurious Accommodation Options
Experience a range of tastefully decorated rooms at Gothia Tower's two hotel concepts, perfect for all types of travelers from standard rooms to extravagant suites.

Dining Variety
Indulge in the culinary delights at four on-site restaurants offering everything from takeaway to fine dining experiences, complemented by several bars including a sky bar with stunning city views.

Relaxation and Wellness
Unwind at the well-equipped gym or pamper yourself at the exclusive spa at Upper House with sauna, steam room, hot tub, and a variety of rejuvenating treatments. Spa access included with Upper House bookings.

Important information:

Please note, If you book a room at Upper House, entrance to the spa is included.

If you book a room at Gothia Towers, you can book spa entrance according to availability with an additional fee.

The age limit to visit the Upper House Spa is 18 years, or 15 years if accompanied by legal guardian.

Please note the age of the children in the Special Requests box when booking.

You are encouraged to make a table reservation and book parking space in advance. After booking, you will receive instructions from Gothia Towers Hotel via email.

When booking 9 or more rooms, different policies and additional supplements may apply.

Please note that the name on the credit card has to match the name on the ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Spa/wellness center is closed from 2026-10-01 until 2026-09-28
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 12408 reviews
Cleanliness: 7.69
Service: 8.66
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
J
Jeanette • solo_traveller • se
10
2026-06-13 • via Nuitee
S
Sophia • family_with_children • se
10
2026-06-13 • via Nuitee
M
Margaretha • couple • se
8
2026-06-13 • via Nuitee
N
Nada Babawe • solo_traveller • se
8
Pros:

Bra service.

Cons:

På frukost, det var bacon och äggröra luktar och smakar inte bra .

2026-06-13 • via Nuitee
D
Dag Erik • solo_traveller • no
9
2026-06-13 • via Nuitee
R
Roger • family_with_children • se
6
Bra
Pros:

Ett el uttag i rum 1323 är trasigt glömde säga till

Cons:

Att inte Pool ingick

2026-06-12 • via Nuitee
J
JohanWallin • solo_traveller • se
8
2026-06-12 • via Nuitee
G
Graciel • family_with_children • au
9
Great hotel in great location with fantastic breakfast buffe. Worth every crown !
Pros:

Big room, lots of lounge areas, play areas with table tennis etc. Awesome breakfast!

Cons:

The restaurants/cafes inside hotel were not open

2026-06-12 • via Nuitee
J
Jenny • extended_group • se
9
Pros:

Frukost med rostat bröd och flera marmelader att välja på, Mango marmeladen var utsökt.
Olika sorters yoghurt med tillbehör.
Kaffe ägg

2026-06-12 • via Nuitee
D
Dimitris • solo_traveller • se
9
2026-06-12 • via Nuitee
D
Dilip • solo_traveller • se
1
Pros:

Otrevlig mottagare!

Cons:

Jag fick inte gå in på Hotellet alls!

2026-06-11 • via Nuitee
Z
Zahra • family_with_children • se
5
2026-06-11 • via Nuitee
L
Linda • extended_group • no
8
2026-06-11 • via Nuitee
C
Ciari • couple • no
9
Otimo hotel e tem todas comodidades
Pros:

Do restaurante e do cafe da manha

2026-06-11 • via Nuitee
L
Liselott • family_with_children • se
10
Bäst!
Pros:

Gothia har ALLT och lite till!

2026-06-11 • via Nuitee
R
ram • family_with_children • se
10
2026-06-11 • via Nuitee
G
Gry • extended_group • no
10
2026-06-11 • via Nuitee
D
Diana Britt • extended_group • se
7
Helt ok!
Pros:

Läget och att det kändes fräscht.

Cons:

Frukosten på upper house var inte som förväntat. Kvalitén och variationen var inte bra. Tex fanns det knappt någon färsk frukt eller spännande tillbehör till brödet som även det kändes tråkigt och gammalt.

Hotellet ligger bra och känns som sagt fräscht men det känns lite tråkigt och stelt.

Blir tyvärr ett annat hotell nästa gång även om jag gillar upper mycket.

2026-06-11 • via Nuitee
J
Josephine • solo_traveller • se
7
2026-06-10 • via Nuitee
A
Ann-Britt • solo_traveller • se
8
2026-06-10 • via Nuitee