Gothia Towers & Upper House

Hotels
8.3 (12245 reviews)
Mässans Gata 24 , Gothenburg , se

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast options
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
7.69
Concerns regarding cleanliness were raised, including dirty furniture and room not well cleaned.
Service
8.66
Generally satisfactory service, though some complaints about staff response were noted.
Location
9.2
Multiple mentions of great location close to transport and attractions.
Room Quality
8.15
Rooms mentioned as nice but with some issues like small size.
Amenities
8.18
Amenities were generally good with some room for improvement.
Value for Money
7.64
Several guests felt the price exceeded the value provided.
Food and Beverage
8.19
The breakfast received mixed reviews, with praises for quality but issues with availability.
Overall Experience
8.66
Despite some issues, the overall experience was positive for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 20:52

Property Description

Luxurious Accommodation Options
Experience a range of tastefully decorated rooms at Gothia Tower's two hotel concepts, perfect for all types of travelers from standard rooms to extravagant suites.

Dining Variety
Indulge in the culinary delights at four on-site restaurants offering everything from takeaway to fine dining experiences, complemented by several bars including a sky bar with stunning city views.

Relaxation and Wellness
Unwind at the well-equipped gym or pamper yourself at the exclusive spa at Upper House with sauna, steam room, hot tub, and a variety of rejuvenating treatments. Spa access included with Upper House bookings.

Important information:

Please note, If you book a room at Upper House, entrance to the spa is included.

If you book a room at Gothia Towers, you can book spa entrance according to availability with an additional fee.

The age limit to visit the Upper House Spa is 18 years, or 15 years if accompanied by legal guardian.

Please note the age of the children in the Special Requests box when booking.

You are encouraged to make a table reservation and book parking space in advance. After booking, you will receive instructions from Gothia Towers Hotel via email.

When booking 9 or more rooms, different policies and additional supplements may apply.

Please note that the name on the credit card has to match the name on the ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 12245 reviews
Cleanliness: 7.69
Service: 8.66
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
åsa • extended_group • se
8
2026-05-23 • via Nuitee
M
Magnus • solo_traveller • se
8
2026-05-23 • via Nuitee
A
Anneli • solo_traveller • se
10
2026-05-23 • via Nuitee
C
Carina • couple • se
8
2026-05-23 • via Nuitee
P
Paulina • extended_group • se
10
2026-05-23 • via Nuitee
L
Lundström • couple • se
10
2026-05-23 • via Nuitee
J
Jeannette • solo_traveller • dk
10
2026-05-23 • via Nuitee
R
Rama • family_with_children • se
5
2026-05-23 • via Nuitee
M
Marianne • extended_group • no
8
2026-05-23 • via Nuitee
K
Katarina • solo_traveller • se
10
2026-05-22 • via Nuitee
D
demet • couple • tr
9
2026-05-22 • via Nuitee
C
Caroline • family_with_children • se
6
Pros:

Bra

Cons:

Rum 861 som var ett av rummen vi bodde i var inte städat. En av oss trampade i glassplitter på golvet och det låg gamla snus under sängen. När vi berättade om detta innan vi checkade ut var mest reaktionen att han skulle meddela housekeeping. Vi är bara glada för att det inte var något av de 4 barn vi hade med oss som trampade i glassplittret.

Hade förväntat mig en bättre ursäkt och någon kompensation för det. Men fick inte alls det bemötandet på plats.

2026-05-21 • via Nuitee
J
Johansson • solo_traveller • se
10
2026-05-21 • via Nuitee
E
Evelina • extended_group • se
7
Pros:

It was clean, nice atmosfärs.

Cons:

Lift. Needed to wait like 30min for go down from our flour.

2026-05-21 • via Nuitee
S
Susanne • extended_group • se
8
2026-05-21 • via Nuitee
A
Anne • solo_traveller • fi
10
2026-05-21 • via Nuitee
T
Therese • extended_group • se
10
2026-05-21 • via Nuitee
E
Esbensen • family_with_children • no
8
Familetur
Pros:

Belighenhet
Frokost
Personal
Spa

2026-05-20 • via Nuitee
U
Ulrika • solo_traveller • se
7
Trivsamt men dålig städning.
Pros:

Mkt fina lokaler och trivsamt.

Cons:

Städningen kunde varit bättre. Tog upp frukost till min sjuka dotter men sen hade de bara bäddat ena sängen och vikt toalettpapper och inte tagit hand om resterna eller gjort något mer. Var väldigt mkt damm överallt.

2026-05-20 • via Nuitee
C
Christina • solo_traveller • se
10
Pros:

Allt va super bra.

2026-05-20 • via Nuitee