Gothia Towers & Upper House

Hotels
8.3 (13278 reviews)
Mässans Gata 24 , Gothenburg , se
+46 31 708 82 00

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast options
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
7.69
Concerns regarding cleanliness were raised, including dirty furniture and room not well cleaned.
Service
8.66
Generally satisfactory service, though some complaints about staff response were noted.
Location
9.2
Multiple mentions of great location close to transport and attractions.
Room Quality
8.15
Rooms mentioned as nice but with some issues like small size.
Amenities
8.18
Amenities were generally good with some room for improvement.
Value for Money
7.64
Several guests felt the price exceeded the value provided.
Food and Beverage
8.19
The breakfast received mixed reviews, with praises for quality but issues with availability.
Overall Experience
8.66
Despite some issues, the overall experience was positive for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 20:52

Property Description

Luxurious Accommodation Options
Experience a range of tastefully decorated rooms at Gothia Tower's two hotel concepts, perfect for all types of travelers from standard rooms to extravagant suites.

Dining Variety
Indulge in the culinary delights at four on-site restaurants offering everything from takeaway to fine dining experiences, complemented by several bars including a sky bar with stunning city views.

Relaxation and Wellness
Unwind at the well-equipped gym or pamper yourself at the exclusive spa at Upper House with sauna, steam room, hot tub, and a variety of rejuvenating treatments. Spa access included with Upper House bookings.

Important information:

Please note, If you book a room at Upper House, entrance to the spa is included.

If you book a room at Gothia Towers, you can book spa entrance according to availability with an additional fee.

The age limit to visit the Upper House Spa is 18 years, or 15 years if accompanied by legal guardian.

Please note the age of the children in the Special Requests box when booking.

You are encouraged to make a table reservation and book parking space in advance. After booking, you will receive instructions from Gothia Towers Hotel via email.

When booking 9 or more rooms, different policies and additional supplements may apply.

Please note that the name on the credit card has to match the name on the ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Spa/wellness center is closed from 2026-10-01 until 2026-09-28
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOT

Location

Guest Reviews

8.3
Based on 13278 reviews
Cleanliness: 7.69
Service: 8.66
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
L
Lovisa • couple • se
9
2026-08-08 • via Nuitee
A
Anders • family_with_children • se
7
Bra vistelse på UpperHouse
Pros:

Jag gillar såklart läget, spa på Upperhouse, utsikten är utmärkt. Många i personalen var väldigt trevliga och engagerade. Inte alla dock..

Cons:

Maten och servicen på restaurang Corner var så bedrövlig att man nästan svimmar. Borde ligga i Gothias intresse att ha bra kvalitet i hela ledet.

2026-08-08 • via Nuitee
B
Barbro • couple • se
10
2026-08-08 • via Nuitee
M
Maja • family_with_children • se
5
Hotellet har ett jättebra läge, ok frukost. Tycker dock inte att den är värd pengarna.
Pros:

Läget och parkeringen. Trevlig personal.

Cons:

Lakanen var inte rena. Lång väntan på hissarna runt frukost- och utchecknings tiderna. Finns ingen bodylotion på rummet och inte heller att köpa i butiken på hotellet.

2026-08-08 • via Nuitee
V
Victor • couple • se
8
Vistelsen var jättebra allmänt
Pros:

Utsikten var galant, hotellrummet hade allt och var bättre än vad man vart med om innan, frukosten var fantastisk, incheckningen var simpelt och väldigt smidig, jätte trevliga anställda och rummet var bra prisvärt.

Cons:

Det var en del köer till hissarna, speciellt vid frukosten.

2026-08-08 • via Nuitee
K
Kristin S • solo_traveller • no
9
2026-08-08 • via Nuitee
M
Marcus • solo_traveller • se
5
Pros:

Läget

Cons:

Värdelös städning och väldigt risiga rum

2026-08-08 • via Nuitee
M
Martin • extended_group • se
9
2026-08-08 • via Nuitee
S
Stina • couple • se
8
Pros:

Fräscht och bra läge

Cons:

Frukostlokalen

2026-08-08 • via Nuitee
M
Maria • family_with_children • se
8
Pros:

Tufft att bo så högt med utmärkt utsikt över Liseberg.

Cons:

Fick vänta på hissen i ca 10min efter frukosten vilket var ett minus.

2026-08-08 • via Nuitee
F
Finnbogi • couple • is
9
2026-08-08 • via Nuitee
J
Jan • couple • se
1
2026-08-08 • via Nuitee
I
Indre • family_with_children • no
10
2026-08-08 • via Nuitee
L
Linnea • family_with_children • se
10
2026-08-08 • via Nuitee
T
T. Edin • solo_traveller • se
9
2026-08-07 • via Nuitee
D
Daniel • solo_traveller • se
5
Pros:

Fint läge, trevlig internationell atmosfär.

Cons:

Dålig städning, slitna sängar, slitna rum.

2026-08-07 • via Nuitee
B
Börje • solo_traveller • se
9
2026-08-07 • via Nuitee
S
Sandra • solo_traveller • se
10
Pros:

Jätte mysigt god mat trevlig personal hottelet rummet är perfekt

2026-08-07 • via Nuitee
S
Stefan • extended_group • se
5
bra men hotellet behöver verkligen renoveras i alla fall torn 1 som är äldst
Pros:

Baren på Våning 23 mycket trevlig personal och tillmötesgående

Cons:

För mycket folk på frukosten väldigt mycket barn familjer, städning av rummet var inte bra hittade kvarglömda leksaker i soffan, Hotellet torn 1 börjar bli slitet kanske dags för en reovering

2026-08-07 • via Nuitee
M
Michael • family_with_children • dk
8
Pros:

Very nice hotel, especially for children and people going to Liseberg.

2026-08-07 • via Nuitee