Gothia Towers & Upper House

Hotels
8.3 (13457 reviews)
Mässans Gata 24 , Gothenburg , SE
+46 31 708 82 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast options
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
7.69
Concerns regarding cleanliness were raised, including dirty furniture and room not well cleaned.
Service
8.66
Generally satisfactory service, though some complaints about staff response were noted.
Location
9.2
Multiple mentions of great location close to transport and attractions.
Room Quality
8.15
Rooms mentioned as nice but with some issues like small size.
Amenities
8.18
Amenities were generally good with some room for improvement.
Value for Money
7.64
Several guests felt the price exceeded the value provided.
Food and Beverage
8.19
The breakfast received mixed reviews, with praises for quality but issues with availability.
Overall Experience
8.66
Despite some issues, the overall experience was positive for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 20:52

Property Description

Luxurious Accommodation Options
Experience a range of tastefully decorated rooms at Gothia Tower's two hotel concepts, perfect for all types of travelers from standard rooms to extravagant suites.

Dining Variety
Indulge in the culinary delights at four on-site restaurants offering everything from takeaway to fine dining experiences, complemented by several bars including a sky bar with stunning city views.

Relaxation and Wellness
Unwind at the well-equipped gym or pamper yourself at the exclusive spa at Upper House with sauna, steam room, hot tub, and a variety of rejuvenating treatments. Spa access included with Upper House bookings.

Important information:

Please note, If you book a room at Upper House, entrance to the spa is included.

If you book a room at Gothia Towers, you can book spa entrance according to availability with an additional fee.

The age limit to visit the Upper House Spa is 18 years, or 15 years if accompanied by legal guardian.

Please note the age of the children in the Special Requests box when booking.

You are encouraged to make a table reservation and book parking space in advance. After booking, you will receive instructions from Gothia Towers Hotel via email.

When booking 9 or more rooms, different policies and additional supplements may apply.

Please note that the name on the credit card has to match the name on the ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Spa/wellness center is closed from 2026-10-01 until 2026-09-28
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOT

Location

Guest Reviews

8.3
Based on 13457 reviews
Cleanliness: 7.69
Service: 8.66
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
P
Pernilla • extended_group • se
10
Pros:

Läget, snyggt

2026-09-19 • via Nuitee
M
Mike • couple • gb
5
Never again!
Pros:

Clean

Cons:

Chaos at breakfast, being down graded, unhelpful staff

2026-09-19 • via Nuitee
M
Martin • solo_traveller • dk
10
2026-09-19 • via Nuitee
M
Madelene • couple • se
8
En snabb bokning samma dag/eftermiddag fick ett boende för bra pris 10-15 min promenad till city
Pros:

Nu beställde vi genom Booking.com, jag hade velat ha erbjudande om att kunna lägga till spa, gym i bokningen

Cons:

Det kan ju inte de hjälpa men man hörde ju spårvagnarna rätt bra, och det är ju rätt många som går utanför, men nattetid inga ljud!

2026-09-19 • via Nuitee
C
Camilla • extended_group • se
10
2026-09-19 • via Nuitee
F
Fabrice • solo_traveller • fr
9
Pros:

La modernité de l'hôtel

Cons:

Le prix du parking

2026-09-19 • via Nuitee
A
Almgren • couple • se
9
2026-09-19 • via Nuitee
J
Jelena • couple • se
10
Extra plus för kuddmenyn.
Pros:

Synd att frukosten inte serverades på Upper House utan på Heaven 23. Men trevlig frukost.

2026-09-18 • via Nuitee
M
Marlene • solo_traveller • se
8
2026-09-17 • via Nuitee
A
ANDREA • solo_traveller • it
7
Pros:

Restaurant

Cons:

The room

2026-09-17 • via Nuitee
E
Erik • solo_traveller • se
9
Kanonbra boende.
Pros:

Rikigt fint hotell, bra utsikt och bra läge för att besöka Liseberg och sedan gå ut och äta. God frukost och bra välkomnande.

2026-09-17 • via Nuitee
C
Cecilia • solo_traveller • se
10
2026-09-17 • via Nuitee
A
Asif • solo_traveller • se
8
2026-09-17 • via Nuitee
O
Oliwer • couple • se
9
2026-09-17 • via Nuitee
R
Raiki • solo_traveller • ee
9
2026-09-17 • via Nuitee
J
jsp_dk • solo_traveller • dk
9
2026-09-17 • via Nuitee
K
KABUYE • couple • mh
1
It’s the worst hotel I have been to in my life
Pros:

Nothing

Cons:

Everything

2026-09-17 • via Nuitee
M
Mona • extended_group • se
8
Den var okey
2026-09-17 • via Nuitee
N
Niclas • solo_traveller • se
5
Pros:

Storlek på rummen, Sängarna var bekväma bra läge

Cons:

Börjar när vi skulle checka in och deen i receptionen står och tuggar tuggummi och pratar nedlåtande ton till en, berättar inget om hur hotellet funkar eller var man äter frukost
Slänger fram kortet och säger ni bor i torn 1
Frågar om parkeringen eftersom vi skulle behöva den 2 timmar längre pga möte, fick svaret ställ dig i den kön dom svarar på sådana frågor
Rummet var otroligt kyligt , du hör spårvagnar och bygget utanför
Frukostbuffén känns rörig och inte logisk uppbyggd

2026-09-16 • via Nuitee
M
Morten • extended_group • no
10
2026-09-16 • via Nuitee