Gothia Towers & Upper House

Hotels
8.3 (12811 reviews)
Mässans Gata 24 , Gothenburg , se
+46 31 708 82 00

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast options
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
7.69
Concerns regarding cleanliness were raised, including dirty furniture and room not well cleaned.
Service
8.66
Generally satisfactory service, though some complaints about staff response were noted.
Location
9.2
Multiple mentions of great location close to transport and attractions.
Room Quality
8.15
Rooms mentioned as nice but with some issues like small size.
Amenities
8.18
Amenities were generally good with some room for improvement.
Value for Money
7.64
Several guests felt the price exceeded the value provided.
Food and Beverage
8.19
The breakfast received mixed reviews, with praises for quality but issues with availability.
Overall Experience
8.66
Despite some issues, the overall experience was positive for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 20:52

Property Description

Luxurious Accommodation Options
Experience a range of tastefully decorated rooms at Gothia Tower's two hotel concepts, perfect for all types of travelers from standard rooms to extravagant suites.

Dining Variety
Indulge in the culinary delights at four on-site restaurants offering everything from takeaway to fine dining experiences, complemented by several bars including a sky bar with stunning city views.

Relaxation and Wellness
Unwind at the well-equipped gym or pamper yourself at the exclusive spa at Upper House with sauna, steam room, hot tub, and a variety of rejuvenating treatments. Spa access included with Upper House bookings.

Important information:

Please note, If you book a room at Upper House, entrance to the spa is included.

If you book a room at Gothia Towers, you can book spa entrance according to availability with an additional fee.

The age limit to visit the Upper House Spa is 18 years, or 15 years if accompanied by legal guardian.

Please note the age of the children in the Special Requests box when booking.

You are encouraged to make a table reservation and book parking space in advance. After booking, you will receive instructions from Gothia Towers Hotel via email.

When booking 9 or more rooms, different policies and additional supplements may apply.

Please note that the name on the credit card has to match the name on the ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Spa/wellness center is closed from 2026-10-01 until 2026-09-28
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 12811 reviews
Cleanliness: 7.69
Service: 8.66
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
E
Emilia • couple • se
9
Trevligt, perfekt spa och fin utsikt
Pros:

Bra frukost, mysigt rum, bra dusch

Cons:

Inegrt

2026-07-25 • via Nuitee
M
Maria • family_with_children • no
8
Very satisfying and its just in the middle of city central
2026-07-25 • via Nuitee
B
Bo-Göran Persson • family_with_children • se
9
Kändes bra
Pros:

Mycket bra

2026-07-25 • via Nuitee
K
Kamilla • solo_traveller • se
6
2026-07-25 • via Nuitee
M
Melina • solo_traveller • se
6
Pros:

Trevlig personal, enkelt att hitta på hotell så det är stort

Cons:

Det var mkt kallt i rummet, kaklet i badrummet såg inte städat ut. Lite besvikna på frukosten då det var lite valmöjligheter

2026-07-25 • via Nuitee
M
Martin • solo_traveller • se
10
2026-07-25 • via Nuitee
A
Aziz • solo_traveller • se
10
Pros:

Fantastiskt upplevelse

Cons:

Allt var br ffa frukosten

2026-07-25 • via Nuitee
B
Birgitta • extended_group • se
10
Helt okej lite långa köer till hissen.
Pros:

Bekvämt fräsch trevlig personal.

2026-07-25 • via Nuitee
R
Robert • solo_traveller • se
8
2026-07-25 • via Nuitee
A
Ann-Charlotte • family_with_children • se
8
synd bara att barnen inte fick bada i poolen
Pros:

Läget

Cons:

Att barnen inte fick bada i poolen

2026-07-25 • via Nuitee
T
Tobias • family_with_children • ch
7
Guter Aufenthalt und einem soliden Stadthotel
Pros:

Gute Lage vor allem wenn man ins Liesberg möchte.
Ruhige Zimmer, auch gut für Familien mit grossem ausziehbaren Sofa.
Toller Frühstückssaal im 29. Stockwerk

Cons:

Klimaanlage in der Nacht hört man gut. Ohne wird es zu warm.

2026-07-25 • via Nuitee
A
Anders • couple • no
9
Ett toppenhotell
2026-07-25 • via Nuitee
A
Anne • solo_traveller • us
10
Pros:

Nice clean rooms and centrally located.

Cons:

No air conditioning in lower floors.

2026-07-25 • via Nuitee
• couple • se
9
2026-07-25 • via Nuitee
K
Kristin • family_with_children • no
8
2026-07-25 • via Nuitee
K
Kristin • family_with_children • no
8
2026-07-25 • via Nuitee
M
Menard • couple • th
9
2026-07-25 • via Nuitee
C
Carina • solo_traveller • no
8
2026-07-25 • via Nuitee
J
Jens • family_with_children • se
8
2026-07-25 • via Nuitee
D
dariush • solo_traveller • se
8
Pros:

Bra läge, faciliteter pch frukost

Cons:

Inte så bra städat. Lång väntetid på hissar

2026-07-25 • via Nuitee