Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Staff friendliness
Great location
Comfortable rooms
Cons:
Noise disturbances
Dusty rooms
Issues with refund process

Categories

Cleanliness
8.4
General sentiment about cleanliness appears mixed, with some positive mentions but issues with dust affecting guests.
Service
9
The staff were described as friendly, helpful, and accommodating, elevating the overall experience.
Location
9
Repeatedly noted as a strong point, with reviews emphasizing great access and convenience.
Room Quality
8.4
Comments highlighted both comfort and some access issues due to construction; overall a decent experience.
Amenities
8.5
Amenities like the pool and kids' activities received positive mentions, though some guests noted limitations.
Value for Money
8.5
The overall opinion on value is favorable, with guests feeling they received worthwhile services for the price.
Food and Beverage
8.4
Breakfast was positively reviewed; however, some guests pointed out limited food service options.
Overall Experience
8.6
Overall experience is mixed with strong praises for service and location tempered by some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:13

Property Description

Stunning Riverfront Location
Crowne Plaza Melbourne offers a prime location on the banks of the Yarra River, providing breathtaking views of the City Skyline and the Bay.

Luxurious Rooms and Amenities
Guests can enjoy spacious rooms with modern amenities including free WiFi, Vittoria coffee machines, and 42-inch LCD TVs. The hotel also features three dining options, a fitness centre, and 24-hour room service.

Convenient and Accessible
Situated in the free Tram zone, exploring Melbourne is easy with a tram stop just 20 meters away. With Southern Cross Station and popular precincts within walking distance, Crowne Plaza Melbourne ensures a seamless stay.

Ready to experience luxury by the Yarra River? Book your stay at Crowne Plaza Melbourne now!

Important information:

For rates that include breakfast, please note that different policies and additional supplements may apply for extra guests. Payments relating to hotels in Australia incur a merchant service fee of 1.9% for all credit cards, in addition to the total amount payable. All Advance Purchase bookings that are pre-paid are excluded from the Credit Card Merchant Service Fee.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 6009 reviews
Cleanliness: 8.4
Service: 9
Location: 9
Room Quality: 8.4
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.4
Overall Experience: 8.6
J
Janaya • couple • au
10
2026-08-29 • via Nuitee
Y
Yi Wen • couple • tw
8
Pros:

位置很棒

Cons:

隔音不佳

2026-08-28 • via Nuitee
S
Sharma • family_with_children • au
1
2026-08-28 • via Nuitee
D
Dipanwita • family_with_children • nz
9
It was an amazing experience. Perfect location & we will come again.
Pros:

Location & view from the room. It’s amazing.

Cons:

I can’t think of anything.

2026-08-27 • via Nuitee
B
Bhadoria • solo_traveller • in
8
GREAT
Pros:

AMBIENCE

Cons:

NOTHING

2026-08-27 • via Nuitee
Z
Zave • solo_traveller • au
10
2026-08-25 • via Nuitee
P
Pamela • solo_traveller • au
9
2026-08-25 • via Nuitee
S
Sukulal • family_with_children • au
9
Very comfortable stay.will be back in future.
Pros:

Very friendly staff, location,deal for the room, outside view etc.

Cons:

Noisy heater in our room.

2026-08-25 • via Nuitee
A
Adrian • solo_traveller • au
7
2026-08-25 • via Nuitee
C
Clancye • solo_traveller • au
7
2026-08-23 • via Nuitee
N
Noeleen • couple • au
9
2026-08-23 • via Nuitee
S
Shady • couple • au
9
Tranquility, a beautiful view, and nearby entertainment venues.
2026-08-23 • via Nuitee
J
Jess • couple • au
10
2026-08-23 • via Nuitee
H
Harmeet • couple • au
7
2026-08-23 • via Nuitee
P
Penfold • solo_traveller • au
9
Pros:

The meals and concierge were fantastic

2026-08-23 • via Nuitee
B
Brendan • solo_traveller • au
10
2026-08-23 • via Nuitee
V
Virginia • solo_traveller • au
10
Great experience. The staff were amazing friendly, helpful and down to earth.
Pros:

Honestly I didn’t really use the service as much as I should or could have. I didn’t spend much time at Crowne. I booked as a backup thing for safety but due to my own disabilities I was not able to use the hotel for sleeping as the pillowed were too soft and not supporting my head which caused pain. Not your fault. But the staff were so nice professional and friendly and even my encounters with the guests were pleasant. The hotel was very clean. I asked for help with bags due to my disability and was never treated with anything but support. Love it will consider in the future.

Cons:

The pillows were too soft and not supportive for sleep.

2026-08-23 • via Nuitee
A
Anne • solo_traveller • au
9
2026-08-23 • via Nuitee
A
Aditi • family_with_children • au
10
Amazing stay
Pros:

As we are vegetarian, breakfast didn't had much option but otherwise room was amazing with an amazing view

2026-08-23 • via Nuitee
B
Bryan • solo_traveller • au
10
2026-08-23 • via Nuitee