Elite World Grand Sapanca

Hotels
9.4 (1386 reviews)
Göl Mah. Koşuyolu Cad, No:47/1, Sapanca , Sapanca , TR
+90 264 415 10 00

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Wonderful amenities
Cons:
Food quality issues
Cleanliness concerns in restrooms

Categories

Cleanliness
8.64
Issues with restroom cleanliness noted in several reviews.
Service
9.99
Guests praised the hospitality and response times of staff.
Location
9.65
Location appreciated for being away from the city, great for relaxation.
Room Quality
9.6
Rooms described as perfect and well-designed.
Amenities
9.63
SPA facilities and pools were well-received.
Value for Money
9.59
Guests felt that the experience was worth the price.
Food and Beverage
8.14
Food quality criticized in some reviews, described as subpar.
Overall Experience
9.99
Guests had a fantastic overall stay with memorable moments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:11

Property Description

Luxurious Amenities
Elite World Grand Sapanca offers a range of luxurious amenities including a seasonal outdoor swimming pool, fitness centre, indoor pool, sauna, hot tub, and terrace.

Comfortable Accommodation
Guests can expect air-conditioned rooms equipped with modern facilities such as a flat-screen TV, minibar, safety deposit box, and a private bathroom with a shower.

Convenient Services
Enjoy the convenience of room service, 24-hour front desk assistance, currency exchange, and options for bike and car hire. Book your stay at Elite World Grand Sapanca for a truly relaxing and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 1, 2026 until Tue, Jun 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EWS

Location

Guest Reviews

9.4
Based on 1386 reviews
Cleanliness: 8.64
Service: 9.99
Location: 9.65
Room Quality: 9.6
Amenities: 9.63
Value for Money: 9.59
Food and Beverage: 8.14
Overall Experience: 9.99
B
bandar • couple • sa
10
فعلا يستحق الزياره
Pros:

كل مافيه

Cons:

ولااااشي

2026-09-11 • via Nuitee
M
Mehmet • extended_group • fr
8
Pas déçu, je recommande
Pros:

Propreté, nourriture, personnel sympathique, piscine et sauna propre et en quantité suffisante.
Nombreuses activités à faire

Cons:

Prix un peu élevé

2026-09-11 • via Nuitee
M
mohamed • solo_traveller • ly
10
2026-09-11 • via Nuitee
K
Kamal • couple • ae
10
2026-09-11 • via Nuitee
J
Jasem • family_with_children • kw
7
2026-09-08 • via Nuitee
A
Ahmad • couple • qa
9
اقامة جميلة
Pros:

المكان جدا جميل و الفندق نظيف و بوفيهات الاكل ممتارة و منوعه

Cons:

الموسيقى في المطعم جدا مزززعجه

2026-09-07 • via Nuitee
A
Ali • solo_traveller • ae
9
A beautiful, amenity-packed resort with excellent leisure facilities, spa and dining options, made even better by attent
Pros:

Elite World Grand Sapanca is an impressive resort with a huge range of amenities. There is plenty to do within the property itself, including the aqua park, multiple indoor and outdoor pools, and gaming facilities such as table tennis, foosball and bowling. The spa and hammam were also excellent, with very professional therapists and a great overall experience.

There are multiple dining options, and the half-board package was particularly convenient, with breakfast, evening tea and dinner included at 3 Floor Restaurant.

A special mention goes to Nabila from the Guest Relations Department, who was extremely helpful throughout our stay. She reached out to us on our first night, and when I shared a few inconveniences we had experienced while trying to reach Room Service, she took the feedback seriously and the service improved noticeably thereafter. On our final day, we had to check out early to catch our flight from Istanbul and would have missed the buffet breakfast, so she kindly arranged takeaway breakfast boxes for us. Her attentiveness and willingness to help were greatly appreciated.

Check-out was also very swift and efficient, which was particularly helpful given our early departure.

Cons:

While the Room Service staff were friendly and helpful, unfortunately our experience with Reception was quite different. Shortly before check-out, I called Reception to request some additional drinking water. After hearing the request, the person simply disconnected the call without even acknowledging it or confirming whether the water would be sent. No one subsequently came to deliver it, and I eventually had to contact Room Service separately, who thankfully assisted.

This was quite unprofessional and disappointing, particularly for a resort of this standing. Reception is often the primary point of contact for guests, so a more courteous and responsive approach would significantly improve the overall guest experience.

2026-09-03 • via Nuitee
H
Hamza • couple • tr
8
Pros:

Generally, the hotel is good. The facilities is good. The rooms are good and clean.

Cons:

I reserved connector rooms because I have child’s but when I arrived, unfortunately, they couldn’t offer it
Otherwise, everything was so good

2026-09-03 • via Nuitee
K
KHAZNAH • family_with_children • kw
10
اجمل فندق في صبنجا
Pros:

اجمل مكان في صبنجا هذه المره الثالثه اسكن فيه جميل من نظافه وموقع وتعامل الموظفين

Cons:

لا يوجد

2026-09-02 • via Nuitee
H
HAMAD • family_with_children • kw
8
2026-09-02 • via Nuitee
نايف • family_with_children • sa
8
2026-09-02 • via Nuitee
A
Ali • couple • tr
10
2026-09-02 • via Nuitee
A
Asim • solo_traveller • ly
10
Pros:

The pool water park and the kids club were exceptional
And so was the food
I was a family of 6
1yr 6yrs 8yrs 11yrs girls

2026-09-01 • via Nuitee
احمد • solo_traveller • qa
10
Pros:

كل شي ممتاز وخاصة طاقم العمل اخلاق وادب في التعامل شكرا للجميع بدون استثناء.

Cons:

لايوجد

2026-09-01 • via Nuitee
A
Aybin • family_with_children • be
9
2026-09-01 • via Nuitee
U
UBAYDA • family_with_children • sa
8
2026-08-30 • via Nuitee
M
Malak • family_with_children • kw
10
Pros:

خيااال كل شي 🤍🤍

2026-08-30 • via Nuitee
E
Emir • extended_group • gb
10
2026-08-30 • via Nuitee
I
Imran • family_with_children • ae
8
Overall good experience
Pros:

Big resort, lots of activities within

Cons:

No wardrobe in the room (that’s basic)

2026-08-30 • via Nuitee
A
Ahmed • solo_traveller • eg
8
Good family weekend break
Pros:

Location, view

Cons:

Turkish bath

2026-08-30 • via Nuitee