Marriott Vacation Club at Surfers Paradise

Hotels
•
Marriott Vacation Club
8.9 (309 reviews)
158 Ferny Ave, Surfers Paradise Queensland , Gold Coast , au
+61755929800

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent, attentive service and named staff praised
Very clean rooms and reliable housekeeping
Fantastic pools, jacuzzis and spa facilities
Great food and dining experiences
Lovely views
Cons:
Additional charges for sauna/steam and snorkel hire
High room pricing / perceived poor value for money
Squeaky or sloped beds and some poor pillows

Categories

Cleanliness
9.2
Multiple guests praised housekeeping and described rooms as 'beautiful' and 'clean'; cleanliness consistently noted as a strength.
Service
10
Service repeatedly praised: efficient check-in, many staff named and commended, friendly and attentive teams across departments.
Location
8.9
Standard quality for this hotel tier.
Room Quality
7.8
Rooms are comfortable and well maintained overall, but several guests reported issues (squeaky/sloped bed, unsatisfactory pillows) that lowered room comfort.
Amenities
8.2
Facilities (two pools, jacuzzis, spa) were praised as fantastic, but some guests were disappointed by additional paid charges for sauna/steam and equipment hire.
Value for Money
7.5
Perceived as expensive by some guests—complaints about high room rates and extra fees for sauna/steam and snorkel hire reduced value perception.
Food and Beverage
9.8
Food and dining repeatedly described as very good to amazing; multiple compliments to bars and restaurants and positive service in F&B outlets.
Overall Experience
9.8
Overall stays described as very enjoyable and often 'amazing' with strong praise for staff, cleanliness and facilities despite some value/room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 07:26

Property Description

Luxurious Lagoons and Abundant Amenities

At Marriott Vacation Club at Surfers Paradise, immerse yourself in the beauty of fresh and saltwater lagoons, perfect for snorkeling and relaxation. The property offers a range of activities from an activities center to a sports court, ensuring endless entertainment for guests.

Culinary Delights and Scenic Views

Indulge your taste buds at the resort's 4 restaurants, each offering a unique dining experience. From locally sourced seafood at Citrique to the interactive teppanyaki at Misono, there's something for every palate. Don't forget to enjoy a meal at Chapter & Verse while taking in the stunning views of the lagoon and gardens.

Prime Location for Exploration

Situated in the heart of Surfers Paradise, our resort provides easy access to the city center and renowned beaches. Whether you seek adventure or relaxation, the vibrant surroundings cater to all preferences.

Experience luxury and convenience at Marriott Vacation Club at Surfers Paradise - book your stay now!

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 24 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 309 reviews
Cleanliness: 9.2
Service: 10
Location: 8.9
Room Quality: 7.8
Amenities: 8.2
Value for Money: 7.5
Food and Beverage: 9.8
Overall Experience: 9.8
Y
Yeganeh • family_with_children • au
9
2026-07-11 • via Nuitee
D
Daria • family_with_children • au
5
Our stay was okay but did not meet expectations. Very small rooms and unsafe balcony
Cons:

The bread was mouldy at breakfast. The service for lunch/dinner was great some days and exceptionally slow other days. The service lacked consistancy

2026-07-08 • via Nuitee
D
Damien • solo_traveller • au
10
Perfect in paradise.
Pros:

This property is amazing and the staff are so welcoming.

2026-07-07 • via Nuitee
X
Xavier • family_with_children • au
9
2026-07-06 • via Nuitee
S
Shane • solo_traveller • au
5
Pros:

Room was nice

Cons:

Parking was expensive. Room was expensive with no breakfast. Wont go there again.

2026-07-05 • via Nuitee
T
Tracey • family_with_children • au
10
2026-06-29 • via Nuitee
T
Tamsin • solo_traveller • au
10
Pros:

The lagoon pool.

Cons:

Children.

2026-06-28 • via Nuitee
T
Teresa • couple • nz
10
2026-06-28 • via Nuitee
A
Andreea • family_with_children • au
10
2026-06-25 • via Nuitee
E
Eileen • couple • au
6
Nice property, but falls short of 5-star expectations with additional charges for steam/sauna
Pros:

While the hotel is well maintained with good service and comfortable rooms, I was disappointed that access to the sauna and steam room required an additional charge, which is not typical for a 5-star hotel.

Cons:

A major disappointment was having to pay extra to use the sauna and steam room. At this level of hotel, these wellness facilities are typically included as standard. Charging separately feels inconsistent with a 5-star experience and somewhat nickel-and-diming, especially compared to similar hotels internationally, where these amenities are included in the stay.

2026-06-22 • via Nuitee
K
Kierran • couple • au
10
Pros:

Everything. Lovely views.

Cons:

Looked at booking for a weekend in October and the price was ridiculous. So couldn’t justify a studio room for 1700 then. Contact me if you can do better

2026-06-22 • via Nuitee
K
kelly • couple • au
10
Pros:

Beautiful hotel staff lovely amazing

2026-06-22 • via Nuitee
B
Brianna • family_with_children • au
8
2026-06-16 • via Nuitee
M
Marino • solo_traveller • kw
10
2026-06-15 • via Nuitee
L
Lulu • solo_traveller • au
10
Pros:

Everything

2026-06-15 • via Nuitee
C
Corrie Sanders • couple • au
9
2026-06-14 • via Nuitee
H
helen • solo_traveller • au
9
2026-06-14 • via Nuitee
H
Herron • couple • au
8
2026-06-13 • via Nuitee
M
Matthew • couple • au
8
Pros:

The food and staff were very very good. Great service

Cons:

The pillows were not great

2026-06-04 • via Nuitee
B
Barker • solo_traveller • au
10
Pros:

Great service

2026-05-25 • via Nuitee