Marriott Vacation Club at Surfers Paradise

Hotels
•
Marriott Vacation Club
8.9 (324 reviews)
158 Ferny Ave, Surfers Paradise Queensland , Gold Coast , au

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent, attentive service and named staff praised
Very clean rooms and reliable housekeeping
Fantastic pools, jacuzzis and spa facilities
Great food and dining experiences
Lovely views
Cons:
Additional charges for sauna/steam and snorkel hire
High room pricing / perceived poor value for money
Squeaky or sloped beds and some poor pillows

Categories

Cleanliness
9.2
Multiple guests praised housekeeping and described rooms as 'beautiful' and 'clean'; cleanliness consistently noted as a strength.
Service
10
Service repeatedly praised: efficient check-in, many staff named and commended, friendly and attentive teams across departments.
Location
8.9
Standard quality for this hotel tier.
Room Quality
7.8
Rooms are comfortable and well maintained overall, but several guests reported issues (squeaky/sloped bed, unsatisfactory pillows) that lowered room comfort.
Amenities
8.2
Facilities (two pools, jacuzzis, spa) were praised as fantastic, but some guests were disappointed by additional paid charges for sauna/steam and equipment hire.
Value for Money
7.5
Perceived as expensive by some guests—complaints about high room rates and extra fees for sauna/steam and snorkel hire reduced value perception.
Food and Beverage
9.8
Food and dining repeatedly described as very good to amazing; multiple compliments to bars and restaurants and positive service in F&B outlets.
Overall Experience
9.8
Overall stays described as very enjoyable and often 'amazing' with strong praise for staff, cleanliness and facilities despite some value/room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 07:26

Property Description

Luxurious Lagoons and Abundant Amenities

At Marriott Vacation Club at Surfers Paradise, immerse yourself in the beauty of fresh and saltwater lagoons, perfect for snorkeling and relaxation. The property offers a range of activities from an activities center to a sports court, ensuring endless entertainment for guests.

Culinary Delights and Scenic Views

Indulge your taste buds at the resort's 4 restaurants, each offering a unique dining experience. From locally sourced seafood at Citrique to the interactive teppanyaki at Misono, there's something for every palate. Don't forget to enjoy a meal at Chapter & Verse while taking in the stunning views of the lagoon and gardens.

Prime Location for Exploration

Situated in the heart of Surfers Paradise, our resort provides easy access to the city center and renowned beaches. Whether you seek adventure or relaxation, the vibrant surroundings cater to all preferences.

Experience luxury and convenience at Marriott Vacation Club at Surfers Paradise - book your stay now!

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Location

Property Video

Guest Reviews

8.9
Based on 324 reviews
Cleanliness: 9.2
Service: 10
Location: 8.9
Room Quality: 7.8
Amenities: 8.2
Value for Money: 7.5
Food and Beverage: 9.8
Overall Experience: 9.8
J
Julie • couple • nz
9
Pros:

Lovely staff who were very helpful. The facilities were clean and comfortable

Cons:

It was expensive to buy a beer or wine

2026-08-25 • via Nuitee
K
Kylie • family_with_children • au
1
Overpriced
Cons:

Overpriced bad experience at the teppanyaki, confusion of billing, band aids by the pool, only 2 tea bags, half opened milk, not enough blankets

2026-08-22 • via Nuitee
J
Jose Jerry • couple • au
8
2026-08-19 • via Nuitee
M
Mal • family_with_children • au
2
2026-08-18 • via Nuitee
M
Mal • family_with_children • au
3
2026-08-16 • via Nuitee
D
Dan • couple • au
9
2026-08-14 • via Nuitee
H
Harry • solo_traveller • gb
10
Brilliant, as always
Pros:

Everything, that staff are always 10/10. Facilities and room top

2026-08-12 • via Nuitee
E
Estephanie • couple • au
10
Love to had stay here!
Pros:

I love it! Everyone was so kind and it was the most beautiful hotel

Cons:

I liked everything

2026-08-03 • via Nuitee
C
Clint • couple • au
10
2026-08-03 • via Nuitee
E
Elise + Toby • family_with_children • au
10
Loved our stay. Our 6 year old didnt want to leave
Pros:

We want to mention certain staff who were great. In dining. Teresa , and Michael were fantastic. In concierge Kai was fantastic. They are staff who enjoy their job and go the extra mile for you

2026-07-18 • via Nuitee
M
Minas • family_with_children • au
9
2026-07-13 • via Nuitee
Y
Yeganeh • family_with_children • au
9
2026-07-11 • via Nuitee
D
Daria • family_with_children • au
5
Our stay was okay but did not meet expectations. Very small rooms and unsafe balcony
Cons:

The bread was mouldy at breakfast. The service for lunch/dinner was great some days and exceptionally slow other days. The service lacked consistancy

2026-07-08 • via Nuitee
D
Damien • solo_traveller • au
10
Perfect in paradise.
Pros:

This property is amazing and the staff are so welcoming.

2026-07-07 • via Nuitee
X
Xavier • family_with_children • au
9
2026-07-06 • via Nuitee
S
Shane • solo_traveller • au
5
Pros:

Room was nice

Cons:

Parking was expensive. Room was expensive with no breakfast. Wont go there again.

2026-07-05 • via Nuitee
L
Leesah65 • Family • Singapore
8
Pleasant stay. Restaurant food of good quality. Service good
Pros:

We stayed 4 nights here - 1 night in the ocean facing suite and 3 nights city facing. Everything was fine in the first room. The 1 bedroom suite is big and comfortable.
However, in the second room, the housekeeping fell short. We came back at 4 pm one day and the room was not cleaned. The lady only came in after hearing us mentioning this.
The dryer was not working so we had to dry our clothes on another floor, using the launderette.
For some strange reason, the staff took a cup and a plate away. The sponge for cleaning dishes and the dish cloth were missing.
Generally, the service staff, especially at the restaurants, were attentive. The food quality is good.
As for the concierge, the guy from Hong Kong is nice and helpful. However, a lady concierge was rather rude. Somewhat inconsistent service here.

2026-07-04 • via Tripadvisor
T
Tracey • family_with_children • au
10
2026-06-29 • via Nuitee
T
Tamsin • solo_traveller • au
10
Pros:

The lagoon pool.

Cons:

Children.

2026-06-28 • via Nuitee
T
Teresa • couple • nz
10
2026-06-28 • via Nuitee