Element by Marriott Santa Clara

Hotels
•
Element by Westin
9.2 (414 reviews)
1950 Wyatt Drive , Santa Clara , us
+1 408-809-3838

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good amenities
Cons:
Limited breakfast options
Low shower pressure

Categories

Cleanliness
8.6
Many reviews noted cleanliness, but issues with shower pressure and some complaints on limited amenities.
Service
9.57
Reviews highlighted friendly and helpful staff, leading to a good service rating.
Location
10
Proximity to Levi Stadium and other destinations received positive feedback.
Room Quality
9.56
Guests mentioned clean and spacious rooms with good amenities.
Amenities
9.09
Amenities were generally praised, although some specific details about breakfast were raised.
Value for Money
9.05
Pricey but justified due to the quality and offerings of the hotel.
Food and Beverage
8.1
Breakfast variety received mixed reviews; some found it limited and unsatisfactory.
Overall Experience
9.6
Overall positive experience with notable exceptions regarding breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:29

Property Description

Luxurious Amenities
Element Santa Clara, located just 12 km from San Jose Convention Center, offers a range of luxurious amenities including an outdoor swimming pool, fitness centre, and a hot tub.

Convenient Facilities
Guests can enjoy the convenience of private parking, a restaurant, a business centre, and a 24-hour front desk at Element Santa Clara.

Nearby Attractions
Situated close to California's Great America and Levi's Stadium, this 3-star hotel is the perfect choice for travelers looking to explore the area. Book your stay now at Element Santa Clara for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 17 per day.

Location

Guest Reviews

9.2
Based on 414 reviews
Cleanliness: 8.6
Service: 9.57
Location: 10
Room Quality: 9.56
Amenities: 9.09
Value for Money: 9.05
Food and Beverage: 8.1
Overall Experience: 9.6
M
Maria Christina • family_with_children • us
9
2026-07-20 • via Nuitee
D
Denisse • extended_group • us
9
Pros:

Location and nice rooms

2026-07-20 • via Nuitee
N
Natalie • family_with_children • us
9
It was conveniently located to our destination.
Pros:

Clean, friendly staff. But they had several issues with things working properly.

Cons:

The largest Fire pit in outside area was not working. Lights underneath umbrellas not working. The small bar was out of stock in everything.

2026-07-16 • via Nuitee
N
Nathan • couple • fr
8
2026-07-14 • via Nuitee
R
Racine • family_with_children • us
10
2026-07-13 • via Nuitee
M
Marie • family_with_children • au
6
Overall, this hotel has a lot of potential. The location, cleanliness, spacious rooms, All great.
Pros:

This hotel was a little confusing for us. It has some fantastic qualities — the location is excellent if you’re visiting Levi's Stadium, the property itself is lovely, the rooms are very spacious, and overall the hotel was clean and well maintained.

On arrival, we were greeted by the General Manager, who was absolutely wonderful. He went out of his way to make our children feel special by giving them soccer stickers, which was such a thoughtful gesture considering we had travelled specifically for the soccer. The hotel had also decorated beautifully with soccer-themed displays, which made us feel very welcomed and excited for the FIFA World Cup experience.

The front desk staff were OK, and the pool area was perfectly adequate. Our room was very clean and spacious. We booked a room with a fold-out sofa bed and had noted that our children would be staying with us; however, the sofa bed was not prepared on arrival. I called for additional bedding, which was delivered, but it was only enough for one child. When I followed up and requested another pillow, the housekeeping staff member appeared unhappy with the request, which unfortunately made us feel less welcome.

Overall, this hotel has a lot of potential. The location, cleanliness, spacious rooms, and the effort made by the General Manager were all positives. However, the service consistency, breakfast experience, and staff engagement really impacted our stay. One night was enough for us, but with improvements in these areas — especially creating a warmer and more welcoming environment — this could be a much better experience for future guests.

Cons:

The biggest disappointment was the breakfast experience. For a Marriott International branded hotel, we felt the breakfast offering was well below the standard we expected. Being served on paper plates with plastic cutlery felt very underwhelming. The food quality was also disappointing.

The atmosphere around breakfast was another area that could be improved. The staff appeared disengaged, standing around and watching guests rather than creating a welcoming dining experience. It felt uncomfortable, and we found ourselves wanting to leave rather than enjoy the morning.

2026-07-08 • via Nuitee
S
St.clair • solo_traveller • us
10
Pros:

Nice place loved it

Cons:

I found a pair of girls panties behind the toilet the maid didn't even see them when they cleaned the room

2026-07-06 • via Nuitee
M
Marquette • solo_traveller • us
8
2026-07-06 • via Nuitee
C
Carlos • solo_traveller • us
8
Pros:

Breakfast included

2026-07-02 • via Nuitee
Y
Yeh Goh • couple • my
9
Great stay
Pros:

Very responsive to settle issue faced

Cons:

May be shall consider how to improve the sound proof for certain rooms

2026-06-29 • via Nuitee
R
Reddy • couple • us
4
2026-06-26 • via Nuitee
B
Bradly • solo_traveller • us
9
2026-06-24 • via Nuitee
C
Cashmier • family_with_children • us
9
2026-06-21 • via Nuitee
B
Bryson • couple • us
8
2026-06-12 • via Nuitee
C
Chad • solo_traveller • us
10
2026-05-29 • via Nuitee
R
Robin • solo_traveller • us
10
2026-05-24 • via Nuitee
A
Akshaja • solo_traveller • ie
5
Pros:

I liked the room itself and the location

Cons:

The breakfast was disappointing with the same thing every day and there was so much plastics used it.

2026-05-16 • via Nuitee
S
Sayda • family_with_children • us
10
2026-05-10 • via Nuitee
A
Alex • family_with_children • us
10
Great place for a family of 5 to stay a few nights
Pros:

Very clean, easy to get to, great staff, comfortable rooms with everything you need, good breakfast, family friendly, lots of space.

Cons:

Market in lobby was very pricey

2026-05-04 • via Nuitee
K
Kristin • family_with_children • us
9
It was a place to stay near my son’s basketball tournament.
Pros:

Location, comfortable bed, breakfast, pool

Cons:

No fan in bathroom and low water pressure in shower

2026-05-04 • via Nuitee