Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great breakfast
Good wellness area
Friendly staff
Cons:
High prices for some amenities
Inconsistent service in the restaurant

Categories

Cleanliness
8.58
Clean and well-maintained, but a few mentions of issues with furnishings.
Service
9.15
Reception staff met expectations, though restaurant service suffered due to staff distractions.
Location
9.29
Well-located near hiking trails with spacious green areas.
Room Quality
8.84
Rooms are decent, but a few concerns about bedding and window coverings.
Amenities
9.07
Good wellness area but additional fees apply. Pool currently under renovation.
Value for Money
8.33
Considered somewhat overpriced compared to nearby options with better quality.
Food and Beverage
7.88
Mixed reviews on the quality and value of meals provided.
Overall Experience
9.25
Overall a pleasant stay with various positives despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 14:13

Property Description

Garden Oasis with Wellness Center
Hotel Helios offers a serene escape surrounded by lush gardens and tranquil fishing ponds. Guests can unwind in the wellness center's indoor pool, hot tub, and whirlpools with scenic views.

Delightful Dining and Activities
Indulge in a complimentary buffet breakfast and savor authentic Czech cuisine at the on-site restaurant. Enjoy a range of activities from disc golf to mini-golf, ensuring fun for all ages.

Comfort and Convenience
Each room is equipped with modern amenities like a TV, safe, and some even boast garden views and a balcony. With free Wi-Fi, private parking, and easy access to nearby attractions, Helios Hotel ensures a relaxing stay.

Book now to experience the perfect blend of relaxation and adventure at Hotel Helios.

Important information:

The price of the New Year's Eve program includes dinner.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 4 per person per night when using an available cot.
    Children from 3 years old to 11 years old stay for € 24 per person per night when using an available extra bed.
    People 12 years old and over stay for € 28 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 57 reviews
Cleanliness: 8.58
Service: 9.15
Location: 9.29
Room Quality: 8.84
Amenities: 9.07
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 9.25
V
Vladimíra • couple • cz
10
2026-07-04 • via Nuitee
H
H. • solo_traveller • cz
8
Pros:

Výborná kvalita kuchyně i wellness centra.

2026-06-24 • via Nuitee
M
Mária • extended_group • cz
10
100% spokojenost
Pros:

Snídaně byly dostačující, velký výběr, vše čerstvé. Restaurace čistá a obsluha milá :-). Hotel je v pěkném prostředí, do lázní Jeseník je to kousek. S kamarádkou jsme si užily bazén, vířivku. Příští rok jedem znovu a na celý týden, nestihly jsme vše ( hlavně Balneopark Vincenze Priessnitze).

Cons:

Nic nám nechybělo, možná malá lednice (ale chápu, že nemůže být všude).

2026-06-16 • via Nuitee
M
Michal • solo_traveller • pl
10
2026-06-11 • via Nuitee
G
Grzegorz • family_with_children • pl
8
Pros:

Cisza i spokój
Dobra lokalizacja na " wypady " po okolicy.
Śniadania dobre, ale mógłby być większy wybór. Ogólnie głodnym się nie chodzi.
Jest też restauracja.
Godne polecenia.

2026-06-10 • via Nuitee
V
Viktora • couple • cz
10
Pros:

Skvele wellness, dobre snidane, velice mily a ochotny personal.

2026-06-08 • via Nuitee
K
Kamil • solo_traveller • cz
10
Pros:

Čistota, milý, vstřícný a ochotný personál, perfektní wellnes.

Cons:

Chyběla aspoň malá lednička na pokoji.

2026-05-24 • via Nuitee
• solo_traveller • cz
8
2026-05-22 • via Nuitee
P
pirek • family_with_children • cz
10
Pros:

Snídaně, vše naprosto v pořádku.

Cons:

Co se týká jidelní lístek, ryba žádná (škoda), jinač taky vše v poho

2026-05-14 • via Nuitee
L
Lenka • solo_traveller • cz
7
2026-05-10 • via Nuitee
M
Martina • couple • cz
10
Pros:

Milý personál, skvěle wellness, výborné jídlo.

2026-05-10 • via Nuitee
L
Libor • couple • cz
9
Pros:

lokalita super, pěkné blízké okolí hotelu

Cons:

počasí

2026-05-04 • via Nuitee
H
Helena • family_with_children • cz
10
Velmi pěkné ubytování.
2026-05-04 • via Nuitee
T
Tomáš • solo_traveller • cz
9
2026-04-17 • via Nuitee
P
Petra Míšková • solo_traveller • cz
7
2026-04-06 • via Nuitee
M
Marie • couple • cz
10
Byli jsme spokojeni, seper bylo wellness centrum v ceně pobytu.
Pros:

Snídaně byla velmi dobrá.

2026-03-23 • via Nuitee
K
Kamila • couple • cz
7
Pros:

Lokalita

2026-03-17 • via Nuitee
A
Antonín • couple • cz
9
2026-02-25 • via Nuitee
E
Elena • solo_traveller • sk
8
bola som spokojná
Pros:

bola som spokojná

Cons:

nemám čo vytknút

2026-02-23 • via Nuitee
D
David • couple • cz
8
Pros:

Příjemné prostředí hotelu, dostačující snídaně, wellness zóna byla příjemným zpestřením po celodenních výletech. Klid a pohoda

2026-02-13 • via Nuitee