Furama Darling Harbour

Hotels
7.9 (2430 reviews)
68 Harbour Street Darling Harbour , Sydney , AU
+61 2 9291 0262

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
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Review Highlights

Pros:
Excellent central location (near Chinatown, Market City, Darling Harbour)
Spacious, well-equipped rooms with good baths
Helpful and friendly staff (upgrades, assistance, wake/taxi service)
Strong breakfast selection with wide variety
Convenient access to public transport and local markets/eateries
Cons:
Inconsistent housekeeping and cleanliness (dirty crockery, missed cleanings)
Perceived poor value for money / prices too high for some guests
No pool
Noise from outside due to thin windows in some rooms
Inconsistent front desk service and limited porter/bell assistance; small, crowded breakfast room

Categories

Cleanliness
6.5
Inconsistent cleanliness across stays: several reports of dirty breakfast crockery, missed or irregular room cleaning, and occasional hair/unclean surfaces, though some guests found rooms tidy.
Service
8.2
Generally helpful and friendly staff (early check-in assistance, upgrades, wake/taxi arrangements and prompt responses to requests) but some inconsistency at the front desk and limited porter/bell service for guests with mobility needs.
Location
9.2
Excellent central location repeatedly praised: adjacent to Chinatown, Market City, close to Darling Harbour, light rail and within walking distance of major downtown attractions.
Room Quality
8.1
Rooms described as spacious and well equipped with good baths; some issues noted with noise from outside, occasional bathroom problems, limited view for some rooms and stairs to certain upper rooms impacting accessibility.
Amenities
7.6
Strong breakfast offering and well-appointed in-room amenities, but notable absences (no pool), occasional shortages (coffee not topped up) and a small, crowded breakfast room.
Value for Money
6.8
Mixed-to-negative value perception: several guests felt the price was high for what was delivered (cleanliness and service inconsistencies, pricey breakfast).
Food and Beverage
8.4
Breakfast repeatedly praised for variety and quality by many guests, though some complained about crockery cleanliness and the cost.
Overall Experience
8.4
Overall positive and comfortable stays driven by location, room size and helpful staff; however, inconsistent housekeeping, occasional noise and value concerns temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Convenient Location
Located in the heart of Darling Harbour, Holiday Inn is perfect for exploring the vibrant entertainment district, shopping, and nightlife. Within walking distance to popular attractions like Chinatown and SEA LIFE Sydney Aquarium.

Modern Amenities
Enjoy complimentary Wi-Fi, a breakfast restaurant, and a fitness center during your stay. Relax in well-equipped rooms with minibars, tea/coffee facilities, and plush bed linens.

Exceptional Services
Benefit from 24-hour reception, dry cleaning services, and a helpful tour desk for travel assistance. Make the most of your visit with personalized sightseeing recommendations.

Book your stay at Holiday Inn Darling Harbour now for an unforgettable experience!

Important information:

Please note that there is a 1.9% charge when you pay with a Visa, MasterCard, American Express or Diners Club credit card.

Public parking is available nearby at The No. 1 Dixon Car Park and costs AUD 40 per day. In order to benefit from a discount at this car park, please contact the hotel front desk and provide them with your vehicle registration (Rego) number. For more information please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.9
Based on 2430 reviews
Cleanliness: 6.5
Service: 8.2
Location: 9.2
Room Quality: 8.1
Amenities: 7.6
Value for Money: 6.8
Food and Beverage: 8.4
Overall Experience: 8.4
M
Maël • couple • fr
4
Passable but I will choose another hotel for a next visit to Sydney
Cons:

The room are OK but definitely not worth this price, the crockery was never clean at the breakfast

2026-10-31 • via Nuitee
J
Joe Nepean • couple • th
8
Satisfied
Pros:

Location is the best

Cons:

Bathroom in the hotel room is not good

2026-10-30 • via Nuitee
C
Cassandra • couple • au
10
We loved it - very comfortable stay
Pros:

The hotel smelled amazing the rooms were large and well equipped - amazing bath

Cons:

No pool

2026-10-29 • via Nuitee
P
Paul • couple • au
10
Pros:

We arrived early to check in to our room. The staff were very helpful and friendly and we got an upgrade to a lovely room on level 10.

Cons:

n/a

2026-10-26 • via Nuitee
J
Jennifer • family_with_children • nz
10
Perfect location for our family group
Pros:

Excellent location being close to light rail services that we needed to use.
Proximity to Chinatown and other eateries.
Market across the road.
The breakfast was amazing and the large selection catered to all tastes.

Cons:

Coffee supplies were not topped up daily and there was none in the drawer by the lifts.

2026-10-24 • via Nuitee
J
Jingquan • family_with_children • au
8
It was great in general.
Pros:

Room was spacious. The location was great. It was close to everything and Chinatown and Market City which gave us a lot of choice for food. It is also close to Darling Harbour. Walking distance to acquarium etc. and Townhall and QVB

Cons:

The window doesn't shield noise much. I can hear noise from outside clearly, especially Saturday night when people partying outside. Noise wast the only problem we had.

2026-10-24 • via Nuitee
X
XUYU • solo_traveller • cn
10
Pros:

房间宽敞卫生干净整洁，服务好。位置在唐人街旁，吃饭非常方便。旁边有城市市场，购物方便。位于交通枢纽，坐公交很方便

2026-10-23 • via Nuitee
A
anat • family_with_children • il
7
אכזבה
Pros:

הקבלה היתה טובה.החדר נחמד,מיטה נוחה.היתה אמבטיה וגם מקלחת,מקרר,קומקום,מוצרים להכנת קפה/תה,כורסת טלויזיה וטלויזיה,שולחן עבודה.ארוחת הבוקר היתה מעולה.ביום העזיבה ביקשנו השכמה ומונית לשדה התעופה,וזה בוצע בשלמות

Cons:

לא היה שרות לנשיאת המזוודות,החדר שקיבלנו 1121,אחרי שמגיעים לקומה 11,צריך לעלות עוד 6 מדרגות ברגל.אנחנו זוג מבוגרים ונכים,זה הקשה עלינו להעלות את המזוודות ולהורידן.ארוחת הבוקר היתה מעולה,אך חדר האוכל קטן מלהכיל את כל כמות האורחים והיה דוחק עצום.ניקיון החדר אינו מתבצע בכל יום.יש ימים שמגיעים לנקות בלי שיבקשו ואם מבקשים-מנקים(קשה לקרוא לזה ניקיון.שערות נותרו על הריצפה,ושפריץ ממרכך השיער שהיה על הרצפה,נשאר באותו מקום)כשהם מגיעים לנקות,במידה ולא עזבתם את המגבות על הרצפה-לא יחליפו מגבות.ואיך ידעת שיבואו?אותו חדר....הנוף הנשקף הוא בניין מגורים שרואים ממש לתוך הבתים.מהחלונות יש כמו מדפים לבנים מחוץ לחלון,שהיו מאוד מלוכלכים

2026-10-21 • via Nuitee
A
Ashutosh • extended_group • au
10
Convenient
Pros:

Clean

Cons:

Nothing

2026-10-21 • via Nuitee
C
Chad • couple • us
6
Decent hotel in a great location.
Pros:

The location is ideal and is in the heart of all downtown activities. Housekeeping was very prompt with our requests. It's nice that breakfast is offered but it's a bit pricey.

Cons:

The front desk staff were inconsistent on customer service. Turn down service should be every other day minimum. I understand that we're trying to conserve the environment but there's a risk of hygiene and pest issues if rooms are not cleaned/linens replaced every 48 hours. The bathroom had a persistent odor that was unpleasant. I'm not sure why as we were on the top floor. Might need a plumbing update. In general the hotel is pretty new/remodeled and in good shape.

2026-10-20 • via Nuitee
S
SHAYNE • couple • ph
8
Very convenient!
Pros:

Location

Cons:

no cleaning even when we put out the sign on the door

2026-10-19 • via Nuitee
K
kim • family_with_children • kr
9
2026-10-16 • via Nuitee
M
michael • family_with_children • ie
8
2026-10-15 • via Nuitee
E
Ellise • extended_group • au
8
Clean and convenient, will book again
Pros:

Convenient location, close to restaurants and public transport

Cons:

We had to follow up a few times for housekeeping even though we had the sign at our door

2026-10-15 • via Nuitee
G
G • couple • au
10
Great location and value for money
Pros:

Location, staff, room

Cons:

N/a

2026-10-14 • via Nuitee
N
Nicholas • solo_traveller • au
10
Pros:

Early check-in and an upgrade

2026-10-13 • via Nuitee
M
mount • couple • au
8
Pros:

Breakfast had a great variety, location was very good

Cons:

We had to place our towel over the toilet cistern when showering, no face washers

2026-10-13 • via Nuitee
H
Helen • couple • au
9
Pros:

Clean, great location, friendly staff.

2026-10-12 • via Nuitee
偉庭 • couple • tw
9
2026-10-11 • via Nuitee
N
Natacha • family_with_children • au
9
Confortable et personnel incroyable
Pros:

Les lits, oreillers, le buffet petit déjeuner, la possibilité de se servir des sachets de thé et sucre dans le couloir.

Cons:

La baignoire n’était pas très accueillante (tâche de rouille dans le fond), impossible de prendre un bain dans cet état. Chambre 1028

2026-10-10 • via Nuitee