Hotel 28 Boise Airport, an Ascend Collection Hotel

Hotels
Ascend Collection
8.2 (658 reviews)
4111 Broadway Avenue , Boise , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Convenient location
Cons:
Noisy rooms
Inconsistent housekeeping
Unreliable amenities

Categories

Cleanliness
8.2
Generally clean, but some issues with housekeeping mentioned.
Service
8.5
Mostly friendly staff, but inconsistent service noted.
Location
8.5
Convenient location mentioned positively by several guests.
Room Quality
8
Room was spacious and relatively modern, but noise issues reported.
Amenities
8
Amenities like sauna and hot tub had some operational issues.
Value for Money
8.3
Perceived value is reasonable, but dining options were limited.
Food and Beverage
7.9
Breakfast was good, but other food options were limited.
Overall Experience
8.2
Mixed feelings due to some inconvenience, but overall a good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:24

Property Description

Unique Boutique Experience
Hotel 28, Ascend® Hotel Collection in Boise, ID, offers a one-of-a-kind stay woven into the local culture. Located conveniently near downtown Boise and the airport, our property focuses on local art and amenities.

Convenient Amenities
Enjoy free WiFi, a Grab & Go breakfast, business center, sundry shop, 24-hour front desk, fitness center, outdoor pool, and sauna. Our rooms feature air-filtration, microwave, refrigerator, desk, flat-screen TV, coffee maker, and more. Upgrade to a suite for extra space and amenities.

Pet-Friendly and Comfortable
Traveling with a furry friend? Inquire about our pet-friendly rooms. Rest well on comfortable beds and take advantage of our in-room facilities. Experience a blend of convenience and comfort at Hotel 28.

Book now for an unforgettable stay at Hotel 28, where local charm meets modern convenience.

Important information:

Please note that this property can accommodate dogs but will not accommodate other types of pets.

Please note that a maximum of 2 dogs are allowed per booking.

A valid credit card is required at the time of booking. All credit cards will be pre-authorized prior to guest arrival.

The complimentary airport shuttle service operates from 07:00 to 23:00 every day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 658 reviews
Cleanliness: 8.2
Service: 8.5
Location: 8.5
Room Quality: 8
Amenities: 8
Value for Money: 8.3
Food and Beverage: 7.9
Overall Experience: 8.2
I
Ian couple us
6
It is an average stay. Don’t expect anything incredible
Pros:

Proximity to the airport and the highway.

Cons:

The location was a bit sketchy, and there was a drunk guy that was harassing the staff when I went to check in. A police officer came in immediately afterwards and was looking for the guy to arrest him.

2026-07-02 via Nuitee
S
Savannah family_with_children us
10
2026-06-30 via Nuitee
M
Michelle family_with_children us
3
They did get us a ride in and checked out pretty quick
Pros:

I didn’t really sorry ! Breakfast was OK!

Cons:

The people that worked there were a little weird, maybe on something and couldn’t use the hot tub , too many weird people there , the room smell like cigarettes and some cleaning stains or something left so wasn’t that clean? I felt like we had to open up the windows.

2026-06-29 via Nuitee
T
Tikka family_with_children us
7
Pros:

Nice hotel. Very convenient.

Cons:

Nothing.

2026-06-28 via Nuitee
D
Derick solo_traveller us
1
2026-06-26 via Nuitee
B
Bev family_with_children us
7
pleasant, comfortable. wlcoming
Pros:

very welcoming staff. adequate amenities. comfy beds. pet friendly with large pet area that was kept mostly free of pet poo. staff very accomodatine especially in the breakfast area. lots of seating in the breakfast area. good vareity of foots to choose from. pool area was adequate, water in pool could be warmer.

Cons:

very congested parking and entry to hotel shared with very busy gas station making access and departure difficult. no designated pedestrian ways around very congested parking, a safety concern. outside doors unsecured. Hot tub area musty dimly lit. sauna areas very dim. Room was musty (pet room) and smelled of wet dog. grout in shower gone giving appearance of suspect cleaniliness. Right by freeway so much traffic noise but ear plugs were provided.

2026-06-22 via Nuitee
K
Kelli family_with_children us
1
Cons:

The property was awful. So many weird creepy people drinking in the parking lot our entire stay. We couldn’t even use the pool because about 20 grown men were having a party and drinking at it daily.

2026-06-22 via Nuitee
T
Tiffany solo_traveller us
10
Exceptional hospitality
Pros:

Outside pool, hot tub, sauna, room size, cleanliness of room and hotel, hot breakfast, extremely helpful and friendly staff.

2026-06-21 via Nuitee
K
Ken family_with_children us
5
Cons:

Too close to noisy freeway and truck stop on next property.

2026-06-18 via Nuitee
W
Wilson solo_traveller us
7
Good if you’re traveling for work
Pros:

Right off the freeway & airport

Cons:

Hear the freeway

2026-06-18 via Nuitee
E
Emily extended_group us
6
Cons:

The faucet in the bathroom was broken and the sink drain was clogged.

2026-06-15 via Nuitee
J
Jeremy couple us
10
An simply amazing night!
Pros:

It was clean and centrally located right off the interstate

Cons:

N/A

2026-06-15 via Nuitee
R
Robert couple us
8
Pros:

new and nicely kept

2026-06-14 via Nuitee
L
Lori solo_traveller us
10
Pros:

Location

2026-06-12 via Nuitee
M
Mckinney solo_traveller us
10
Cons:

The parking lot was full some vehicles took up 2 parking spaces.

2026-06-11 via Nuitee
B
Benny solo_traveller us
10
As long as the breakfast stays the same, and nothing else changes. I'll be a return customer.
Pros:

The breakfast was everything that was lost when competitor Inn America became Garner.
Did not need to eat breakfast out once.

Cons:

Cleanliness behind the TV, refrigerator and microwave stand. Should be cleaned more often.

2026-06-01 via Nuitee
L
Laurie solo_traveller us
5
Pros:

Convenient location

Cons:

There were some stains on the sheets, pillows & a towel…gross! And the sheer window coverings you could see through which made it uncomfortable when getting dressed/undressed & difficult to sleep because all the lights from the truck stop next door shone through.

2026-05-31 via Nuitee
J
Johnathan family_with_children us
9
Clean, friendly, comfortable.
Pros:

Clean and friendly

Cons:

Nothing

2026-05-31 via Nuitee
N
Nichole couple us
10
2026-05-29 via Nuitee
A
Anna Mariia solo_traveller us
10
2026-05-25 via Nuitee