KēSa House, The Unlimited Collection managed by The Ascott Limited

Hotels
•
The Unlimited Collection
8.7 (3491 reviews)
55 Keong Saik Road , Singapore , SG

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location (Chinatown, near MRT and hawkers)
Spotless cleanliness
Friendly/helpful staff
Communal kitchen/lounge and washer/dryer
Eco-conscious refillable water station and free snacks
Cons:
Loud bar opposite hotel until ~10–11pm causing nighttime noise
Rooms and bathrooms often small; no twin room option
Corridor/entry door slamming near some rooms causing disturbance
Occasional service lapses (delayed check-in, missing promised pillow)
High bed and step into toilet may be difficult for elderly

Categories

Cleanliness
9.3
Consistently praised as spotless and very clean in multiple reviews.
Service
8.5
Generally described as friendly and helpful reception staff, though occasional lapses were reported (late check-in, promised extra pillow not delivered).
Location
9.6
Repeatedly highlighted as excellent — in the heart of Chinatown, walking distance to MRT, markets and hawker centres.
Room Quality
7.5
Rooms are clean and comfortable but often small; some guests noted small bathrooms, high bed/step to toilet and noise issues from an external bar and corridor door.
Amenities
9
Positive mentions for communal smart lounge/kitchen, washer/dryer, refillable water (even sparkling), free snacks and eco-conscious features.
Value for Money
8.8
Perceived as good value given the location, cleanliness and facilities, despite some minor room/ service drawbacks.
Food and Beverage
8
No major on-site F&B highlighted; staff recommended local hawkers. External bar across the street plays loud music until ~10–11pm on some nights, which affected guests.
Overall Experience
8.9
Overall very positive stays emphasizing location, cleanliness and helpful staff, tempered by small rooms and occasional noise or service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 03:21

Property Description

Chinatown Heritage Boutique Hotel

Heritage Townhouse Design: Experience the charm of a 1920s heritage townhouse at KēSa House. The contemporary boutique hotel seamlessly blends history with modern comfort.

Convenient Location: Perfectly situated on Keong Saik Road, a short stroll from Chinatown and Outram Park MRT stations. Explore the Central Business District and Sentosa Island within minutes.

Modern Amenities: Enjoy complimentary all-day refreshments, free Wi-Fi, and well-appointed rooms with flat-screen TVs, air conditioning, and en suite bathrooms. The 24-hour front desk is ready to assist with any needs.

Experience the allure of Chinatown at KēSa House. Book your stay now for a memorable Singapore getaway!

Important information:

Please note that all bed configurations are subject to availability. Please note that smoking is prohibited in the hotel. Please note that the credit card used for pre-payment must be produced upon check-in for verification purposes. Failure to provide the physical card will result in a cancellation of the previous transaction, and a replacement credit must be supplied for payment. Please note that this is a select-service property without additional amenities such as bathrobes, razor kits, bedroom slippers, etc.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 3491 reviews
Cleanliness: 9.3
Service: 8.5
Location: 9.6
Room Quality: 7.5
Amenities: 9
Value for Money: 8.8
Food and Beverage: 8
Overall Experience: 8.9
C
Claire • couple • au
8
Great location
Pros:

Great location

Cons:

Big step up into bathroom

2026-09-19 • via Nuitee
B
Ben • solo_traveller • gb
10
2026-09-19 • via Nuitee
I
Irene • couple • es
9
Excelente
Pros:

La ubicación es genial, cerca del metro que te lleva al aeropuerto. Instalaciones nuevas, cama y ducha muy cómodas. Disponen de cocina, ofrecen snacks gratis. El staff muy amable. Repetiríamos.

2026-09-19 • via Nuitee
J
Jindřich • solo_traveller • cz
9
Super pokoj na 1 noc
Pros:

Super poloha i kosmetika v koupelně.

Cons:

Vše bylo v naprostém pořádku.

2026-09-18 • via Nuitee
A
Alessandra • couple • it
8
2026-09-17 • via Nuitee
M
Marius • couple • lt
9
Great location, perfect size rooms and guiet (we lived on the top floor) :)
Pros:

Great location, has AC, friendly staff and rooms are bigger than usual rooms in Singapore. We had a roof window but it was not possible to open it. The room was clean

Cons:

The AC was a bit loud so for someone more sensitive to sounds that could be a problem. Also it was pretty humid inside but they have dehumidifier so that helped, also Singapore is super humid so that is hard to control anyway!

2026-09-17 • via Nuitee
O
Olivia • couple • au
10
2026-09-17 • via Nuitee
E
Emmanuelle • family_with_children • au
9
2026-09-16 • via Nuitee
A
Anita Ethel • couple • za
9
Very comfortable and easy space for a short stay in Singapore. All we needed. Lovation was perfect
Pros:

The location. The 24h check-in option. The air-con.

Cons:

A bit tiny, but all you need for one night.

2026-09-16 • via Nuitee
A
Austin • solo_traveller • au
9
2026-09-16 • via Nuitee
A
Anson • couple • us
10
2026-09-15 • via Nuitee
S
Sara.992 • solo_traveller • es
10
Pros:

La ubicación lo mejor, para mí está en la mejor zona de Singapur, mucho ambiente y lugares para comer riquísimos. El personal muy amable y la cama cómoda.

2026-09-15 • via Nuitee
T
Tan • solo_traveller • hk
8
2026-09-15 • via Nuitee
T
Tobi • solo_traveller • gb
10
Singapore stay
Pros:

perfect location, really comfortable beds. Staff are very helpful

2026-09-15 • via Nuitee
E
Eva • couple • fr
9
Très bon séjour
Pros:

Emplacement proche du MRT
Bon équipements dans la chambre
Snacks et eau gratuite
Espaces communs sympathiques
Chambre propre et confortable

2026-09-15 • via Nuitee
C
CMM05 • solo_traveller • bf
9
Pros:

Very cosy room. The hotel is well situated with a vast number of restaurants nearby to choose from. The staff was super friendly and helpful. The washing machine & dryer in the common area were handy after several weeks of traveling.

2026-09-15 • via Nuitee
R
Rachel • solo_traveller • gb
9
Clean, comfortable room in a lovely old building in a fantastic location!
Pros:

Great location in Chinatown- very safe and lots of restaurants and cafes. Laundry facilities and a kitchen with tea and coffee provided. Lovely old building, but modern, comfortable room.

Cons:

Not having a window- but that couldn’t be avoided

2026-09-14 • via Nuitee
P
Pui Yee • solo_traveller • hk
9
Good value of money
Pros:

The room was renovated and clean. The bed is comfortable. The hotel is near China Town and there are lots of restaurants nearby. The pantry have water dispensers and offer unlimited bite. The staff is very helpful. It is of good value of money

Cons:

The bathroom have steps. Should be very careful

2026-09-14 • via Nuitee
S
Sonia • couple • it
10
2026-09-14 • via Nuitee
C
Claire • solo_traveller • gb
9
2026-09-14 • via Nuitee