Best Western Plus Austin Central

Hotels
•
Best Western Plus
8.1 (784 reviews)
919 E Koenig Ln , Austin , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and quiet rooms
Friendly staff
Cons:
Location issues
Food temperature too spicy

Categories

Cleanliness
7.68
Clean and well maintained, but some reviews mention issues such as bedbugs.
Service
8.65
Staff was friendly and accommodating in multiple reviews.
Location
7.69
Location not walkable and some reviews mentioned it being far from downtown.
Room Quality
8.14
Rooms are generally clean and quiet, but noise issues from appliances were mentioned.
Amenities
8.17
Decent amenities, but gym could be improved.
Value for Money
8.63
Affordably priced with reasonable comfort.
Food and Beverage
7.18
Breakfast praised, but some items were too spicy for guests.
Overall Experience
8.65
Overall a solid stay with some potential for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:13

Property Description

Outdoor Pool and Fitness Centre: Enjoy a refreshing dip in the outdoor pool or stay active at the fitness centre during your stay at our hotel.

Modern Amenities: Each room is equipped with a flat-screen cable TV, free WiFi, coffee-making facilities, and a work desk for your convenience.

Complimentary Breakfast and Manager's Reception: Start your day with a delicious hot breakfast featuring waffles, eggs, and sausage. Join us for a complimentary manager's reception with wine and beer served Monday-Thursday.

Experience comfort and convenience at our hotel near Austin-Bergstrom International Airport. Book your stay now to enjoy all these fantastic amenities!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 784 reviews
Cleanliness: 7.68
Service: 8.65
Location: 7.69
Room Quality: 8.14
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 7.18
Overall Experience: 8.65
S
Simon Lamberth • couple • dk
9
2026-05-30 • via Nuitee
J
Jerrison Lima • extended_group • br
9
2026-05-27 • via Nuitee
C
chris • couple • us
1
Pros:

This property did not honor its obligations

Cons:

This property did not honor its obligations

2026-05-27 • via Nuitee
H
Heather • couple • us
7
2026-05-26 • via Nuitee
L
Lewis • couple • us
6
2026-05-23 • via Nuitee
S
Santos • couple • us
10
Excellent
Pros:

Everything

Cons:

Nothing

2026-05-18 • via Nuitee
K
Karen • family_with_children • fr
9
2026-05-18 • via Nuitee
J
Juana • family_with_children • us
9
Pros:

Location was great. Did not have the breakfast. Bed was the best. I haven’t slept that well in a hotel in a long time.

Cons:

Getting back in at night. Our event lasted late, and when we got back we couldn’t get in because our key wouldn’t work. Luckily another person was leaving and they let us in.

2026-05-17 • via Nuitee
C
Cedric • family_with_children • fr
10
2026-05-15 • via Nuitee
E
Eduardo • solo_traveller • br
7
Pros:

Limpeza e facilidade

Cons:

Cafe da manhã, localização

2026-05-12 • via Nuitee
L
Lu ANN • couple • pa
1
Terrible management
Pros:

They cancelled my reservation because I had a service dog and told me that booking.com would refund my money but they did not do that and they should not turn away a service dog anyway. Do not go to this hotel.

Cons:

everything. We did not stay there because the manager cancelled our reservation because I had a service dog

2026-05-12 • via Nuitee
K
Kytai T • couple • us
9
2026-05-11 • via Nuitee
M
Myrna • extended_group • us
4
Discomfort
Pros:

The property was ok

Cons:

The beds are so uncomfortable

2026-05-09 • via Nuitee
M
Miguel • solo_traveller • us
1
Cons:

Very bad area. I looked out the window and seen the hookers all around.

2026-05-08 • via Nuitee
B
Barbara • couple • br
7
Bom custo benefício
Pros:

Atendimento bom, muito atenciosos

Cons:

Localização

2026-05-05 • via Nuitee
A
Angela • solo_traveller • de
8
Für eine Übernachtung vor oder nach dem Flug
Pros:

Nettes Personal. Happy Hour am Nachmittag.
Frühstück

Cons:

Das Hotel ist in die Jahre gekommen.
Enges Bad, ohne Möglichkeit sein "Waschzeug" unterzubringen.

2026-05-05 • via Nuitee
C
Caroline • couple • fr
7
Pros:

La qualité de la literie, grand lit et bon matelas. Chambre confortable.
Le personnel très accueillant.
Le petit déjeuner varié et un bon café rare aux usa

Cons:

La situation pas très safe à côté d’une station service.
Le bruit de l’hôtel en face : prévoir boules quies

2026-05-05 • via Nuitee
S
Samuel • couple • us
10
2026-05-03 • via Nuitee
C
Cynthia • couple • us
8
2026-05-02 • via Nuitee
J
Jose Ricardo • couple • us
10
2026-05-02 • via Nuitee