The City Hotel & Suites

Hotels
9.2 (405 reviews)
24 Dimokratias , Rethymno Town , gr

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and modern rooms
Excellent location
Cons:
Limited parking
Noise from the street in some rooms

Categories

Cleanliness
9.34
Overall, the cleanliness was praised as 'very clean' in multiple reviews.
Service
9.81
Staff received high praise, with many reviews highlighting their friendliness and helpfulness.
Location
9.35
The location was frequently mentioned as perfect and optimal for accessing city attractions.
Room Quality
8.8
Rooms were described as nice and modern but with some noise issues in certain ones.
Amenities
8.83
Amenities were adequate, although lack of parking was noted as a concern.
Value for Money
9.29
Generally, reviews imply good value for the quality of stay and services provided.
Food and Beverage
8.84
Breakfast was noted as good but served later than preferred.
Overall Experience
9.31
The overall experience was highly favored with many expressing satisfaction about their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:36

Property Description

Luxurious Amenities

The City Hotel & Suites offers a range of luxurious amenities, including a sun terrace with a swimming pool and a shared lounge, perfect for relaxation and socializing. The hotel also provides free WiFi throughout the property, ensuring you stay connected during your stay.

Convenient Services

Guests can enjoy the convenience of services such as an ironing service, tour desk, and luggage storage space. Business travelers will appreciate the hotel's business facilities like fax and photocopying, making it easy to stay productive while on the go.

Prime Location

Located in Rethymno Town, The City Hotel & Suites is surrounded by popular points of interest including the Archaeological Museum of Rethymno, Municipal Garden, and Venetian Harbour. With a paid airport shuttle service available, your travel to and from the hotel is made hassle-free.

Book your stay at The City Hotel & Suites for a luxurious and convenient experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sun, Nov 1, 2026 until Thu, Apr 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Location

Guest Reviews

9.2
Based on 405 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 9.29
Food and Beverage: 8.84
Overall Experience: 9.31
M
Miriam • couple • it
8
La struttura è moderna e ben curata, con una posizione strategica che permette di raggiungere in poco tempo sia il centr
Pros:

Il design della camera, la professionalità e la gentilezza dello staff, e la colazione sono stati i punti di forza del mio soggiorno.
Ottima posizione e facilità di parcheggio.

Cons:

Armadio con pochi ripiani per riporre i vestiti.

2026-08-22 • via Nuitee
M
Mestdagh • solo_traveller • be
7
2026-08-22 • via Nuitee
N
Nicola • couple • it
9
Splendido
Pros:

Servizio eccellente e struttura bella, moderna e pulita. Consiglio

2026-08-17 • via Nuitee
M
Maria • couple • gr
10
Ήσυχο, καλόγουστο, κοντά στο κέντρο, με πολλή φροντίδα στους πελάτες!
Pros:

Κάθε χρόνο επιστρέφουμε στο αγαπημένο μέρος. Αυτό τα λέει όλα!

2026-08-12 • via Nuitee
Q
Quentin • solo_traveller • fr
10
2026-08-11 • via Nuitee
M
Monica Renzo • solo_traveller • it
10
Vacanza 2 giorni a Retimo
Pros:

È stato tutto perfetto albergo vicino al centro 5 min. A piedi,a disposizione tre parcheggi gratuiti in base all arrivo non prenotabile

Cons:

Nulla tutto perfetto

2026-08-10 • via Nuitee
B
BARBARA • solo_traveller • it
8
Molto buono per Rerhymno
Pros:

La posizione è ottima per andare in centro con una piccola passeggiata. Colazione molto buona. Camera accogliente e moderna.

2026-08-09 • via Nuitee
T
Theodoros • couple • gr
9
2026-08-08 • via Nuitee
E
Elisabetta • couple • it
9
La stanza era spaziosa e molto pulita. Il letto era veramente comodo! L’hotel ha a disposizione alcuni posti auto, il ch
Pros:

La posizione, il parcheggio, il comfort della camera, la gentilezza e la disponibilità delle ragazze alle reception.

2026-07-24 • via Nuitee
M
Maja • couple • rs
10
2026-07-23 • via Nuitee
E
EVANGELOS • couple • gr
10
Ποιοτικό ξενοδοχείο σε εξαιρετική τοποθεσία
Pros:

Πολύ καλή τοποθεσία πολύ κοντά στην παλιά πόλη και σε ήσυχη γειτονιά με σχετικά εύκολο parking. Το πρωινό πλούσιο και υγιεινό με πολλές επιλογές και ποιοτικό καφέ φίλτρου. Οι παροχές του δωματίου ξεπέρασαν τις προσδοκίες μας

Cons:

Δεν υπήρξε κάτι που δεν μας άρεσε τα δύο βράδια που μείναμε στο ξενοδοχείο.

2026-07-23 • via Nuitee
S
Sabrina • solo_traveller • at
8
Pros:

Super nette Rezeptionistin

2026-07-15 • via Nuitee
S
Sabrina • couple • au
9
Great hotel, good location and super friendly staff. Had all you need for a great stay.
Pros:

The hotel is slightly out of main hub but still within walking distance to all the sites. It’s comfortable, clean, great breakfast, has a pool and parking available. The staff are super helpful and friendly. Definitely recommend if you want a quieter vibe hotel.

2026-07-11 • via Nuitee
V
Van Oystaeyen • solo_traveller • be
9
2026-07-10 • via Nuitee
I
impa_23 • extended_group • it
9
Appena fuori dal centro, ma ottima soluzione se andate a Rethymno :)
Pros:

L'hotel è molto bello, in soli 10 minuti arrivi in centro. Buona colazione, discreto rapporto qualità/prezzo ma la cosa che ho apprezzato di più è stata la gentilezza dello staff. Ci hanno perfino fatto un piccolo omaggio (olio e saponetta) quando abbiamo lasciato la struttura.

Cons:

Nulla

2026-07-06 • via Nuitee
N
Nol • couple • nl
9
Pros:

prima ontbijt, lokatie goed bij centrum te lopen, aardig personeel

Cons:

niets

2026-06-26 • via Nuitee
S
sylvie • solo_traveller • fr
9
Un hôtel qui a un bon rapport qualité prix
Pros:

Hôtel récent - possibilté de se garer
Bien placé au calme et pourtant à 10mn à pied du centre.

Cons:

Petit déjeuner un peu trop succinct

2026-06-25 • via Nuitee
A
Audrey • solo_traveller • gb
10
My whole stay was 5 star. Definitely will book again
Pros:

The location. Away from the very “touristy” beach hotels and resorts yet only 15 min walk to everywhere. Ideal position for the Old Town

Cons:

The only negative is where the pool is. There is a small block of apartments overlooking the rear of the hotel and pool area. The sun really only hits around 1pm not before

2026-06-24 • via Nuitee
B
Brice • couple • fr
8
2026-06-21 • via Nuitee
T
Tom Roeven • solo_traveller • nl
9
Pros:

Locatie is ideaal, net buiten de drukte en ligt tussen het strand en het leuke oude centrum in. Verder een modern hotel met leuk en spontaan personeel!

Cons:

Weinig. Maar als ik wat met zeuren alleen de bijzondere lift, voelde alsof hij zo in storing kon schieten.

2026-06-19 • via Nuitee