Hotel Indigo Chicago - Vernon Hills by IHG

Hotels
•
Hotel Indigo
8 (603 reviews)
450 North Milwaukee Avenue , Vernon Hills , US
+1 847-918-1400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Limited amenities
Breakfast complaints

Categories

Cleanliness
7
Several reviews noted dirty and poorly maintained rooms, indicating issues with cleanliness.
Service
9.5
Many guests complimented the friendly and professional staff, indicating high service quality.
Location
9.5
Guests consistently praised the location for its convenience and proximity to shops and restaurants.
Room Quality
8
Some rooms were described as spacious and comfortable, though others were outdated.
Amenities
6.5
Multiple complaints about missing amenities like blow dryers and issues with the pool and breakfast.
Value for Money
8.5
Generally considered decent value based on price, despite some downsides.
Food and Beverage
6.5
Complaints regarding breakfast offering and lack of coffee availability.
Overall Experience
8.5
Many positive remarks, despite some noted issues; overall a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:03

Property Description

Convenient Location
Less than 10 miles from Six Flags Great America, Hotel Indigo Chicago offers easy access to popular attractions like the Chicago Botanic Gardens and Gurnee Mills Mall.

Modern Amenities
Enjoy free Wi-Fi, flat-screen TVs, and a fitness center during your stay. Each room includes tea/coffee facilities, a small refrigerator, and a work desk for your convenience.

Relaxing Facilities
Unwind with a swim in the indoor pool or take advantage of the on-site business center and launderette. Whether traveling for leisure or business, Hotel Indigo Chicago has everything you need for a comfortable stay.

Book now to experience the perfect blend of convenience and comfort at Hotel Indigo Chicago.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

8
Based on 603 reviews
Cleanliness: 7
Service: 9.5
Location: 9.5
Room Quality: 8
Amenities: 6.5
Value for Money: 8.5
Food and Beverage: 6.5
Overall Experience: 8.5
P
paul • couple • us
8
Perfect location for a family event
Pros:

Location, staff, cleanliness, bedding. Breakfast was a treat - great selections and pleasant staff.

Cons:

Decor and surfaces appeared worn and somewhat dated

2026-09-12 • via Nuitee
A
Amy • couple • us
9
2026-09-04 • via Nuitee
J
John • solo_traveller • us
8
2026-09-02 • via Nuitee
R
Rollo • solo_traveller • us
10
Pros:

Comfortable beds, enough room for everyone, pumps of shampoo, body wash, conditioner in shower, kind receptionist.

Cons:

No microwave, maybe another couple towels

2026-08-29 • via Nuitee
A
April • family_with_children • us
9
2026-08-21 • via Nuitee
J
Janelys • family_with_children • us
10
2026-08-17 • via Nuitee
L
Lawrence • family_with_children • us
10
2026-08-05 • via Nuitee
M
Mallory • family_with_children • us
1
2026-08-02 • via Nuitee
L
Lior • couple • us
9
2026-07-19 • via Nuitee
L
Leeann • couple • us
10
Would stay again.
Pros:

Everything

2026-07-19 • via Nuitee
J
James • couple • us
3
I was not Happy to find out that my room that I booked was changed. I my coworker room was not changed because he booked
Pros:

The location was close to my training.

2026-07-16 • via Nuitee
J
Joshua • solo_traveller • us
10
Pros:

Had an issue with the bathroom sink, and Ed from maintenance cleared it up within minutes... really impressive.

2026-07-13 • via Nuitee
L
Lawrence • couple • us
9
The stay was sweet. Corleen was wonderful thank you for your help.
Pros:

The staff was excellent help with any questions I had, and assisted with what I needed in a timely manner. Thank you.

2026-07-06 • via Nuitee
G
Gina • family_with_children • us
7
2026-07-06 • via Nuitee
N
Nancy • family_with_children • us
10
Pros:

The staff is great! They pay attention to every detail and make sure your questions are answered.

Cons:

N/A

2026-07-06 • via Nuitee
R
Ronnie • solo_traveller • us
9
2026-07-03 • via Nuitee
J
Jacob • solo_traveller • us
9
Pros:

The staff make the stay wonderful

Cons:

The ice machines were broken

2026-06-16 • via Nuitee
O
Owens • solo_traveller • us
10
Pros:

The rooms were clean and the staff was friendly.

2026-06-01 • via Nuitee
N
Nallely • family_with_children • us
10
Pros:

In a nice location, room was very spacious and comfortable

2026-05-29 • via Nuitee
L
Lynne • solo_traveller • us
7
okay
Pros:

I think one cup of coffee with NO refill was not good

Cons:

No hot water, just lukewarm, for 4 days
toilet made a horrible noise when flushed
No cleaning service for 4 days, if this is their policy, I should have been informed at check in

2026-05-26 • via Nuitee