Baitong Hotel & Resort

Hotels
•
Independent
9.2 (124 reviews)
#210 Street 282, BKK1, Phnom Penh , Phnom Penh , KH
855-23223838

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Great amenities
Cons:
Mosquitoes in the area
Limited vegan options

Categories

Cleanliness
9.19
Rooms are lush and very comfortable, large and spotless room, but mentioned mosquitoes.
Service
9.66
Staff are friendly, helpful, and attentive, providing outstanding service.
Location
9.4
Perfectly situated for exploring the sights of Phnom Penh.
Room Quality
9.15
Spacious rooms with efficient air conditioning.
Amenities
9.18
Facilities like the spa and swimming pools are delightful and well-maintained.
Value for Money
8.64
Good experience at a reasonable price for the quality of service and amenities.
Food and Beverage
8.69
Breakfast buffet is extensive, but some mention of a limited vegan menu.
Overall Experience
9.66
A wonderful stay highlighted by exceptional hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:13

Property Description

Discover the tranquil oasis of Baitong Hotel & Resort, where comfort meets luxury in the heart of Phnom Penh.

Spa Retreat
Indulge in pure relaxation at our full-service spa, offering a variety of massages designed to rejuvenate your spirit and body.

Recreational Paradise
Dive into leisure with our two outdoor swimming pools and a state-of-the-art fitness center, ensuring a perfect balance of relaxation and activity for all guests.

Culinary Delights
Savor delectable meals at our coffee shop/cafe or unwind with room service. Start your day with a delightful buffet breakfast served daily, and end your evening with a refreshing drink at our bar/lounge.

Perfectly located to explore local attractions, your dream stay awaits at Baitong Hotel & Resort. Book now to experience unrivaled hospitality!

Important information:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 6 and up.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Covid

    Guests must provide proof of COVID-19 vaccination

  • Covid

    Minimum age for proof of COVID-19 vaccination requirement: 6

See all policies

Location

Guest Reviews

9.2
Based on 124 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.4
Room Quality: 9.15
Amenities: 9.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 9.66
D
Danielle • solo_traveller • nl
10
Wonderful stay!
Pros:

Everything ♡

Cons:

That I didn't book the rest of my days here. Wish i stayed longer haha.

2026-05-20 • via Nuitee
J
juliette • solo_traveller • kh
10
2026-05-11 • via Nuitee
H
Hakseng • family_with_children • au
9
2026-05-07 • via Nuitee
M
Masuda • solo_traveller • jp
9
楽しかった。
Pros:

スタッフの対応が素晴らしかった。部屋を早めに用意してくれるなど臨機応変に親切に対応してくれた。ホテルのデザインも可愛く綺麗で快適だった。

Cons:

少し部屋が暗かったのと、シャワールームにシャワーを浴びるスペースに段差が無く、シャワーを浴びるとバスルーム全体がびしょびしょになる。

2026-05-05 • via Nuitee
M
Miko Canares • solo_traveller • ph
8
Pros:

The fact that there seems to be a forest inside the concrete building and that I can hear the sounds of an artificial waterfall when I wake up is such a treat.

Cons:

The rooms are quite dimly lit and not really conducive to working or reading.

2026-05-04 • via Nuitee
E
Ekaterina • couple • kh
8
Cons:

Can’t use swimming pool at evening time. Main swimming pool close at 5 pm. At 5pm! We were asked to leave the pool. It's clear the hotel is understaffed. The working day is 8 hours long, and the pool and its maintenance are open for 8 hours.

2026-05-02 • via Nuitee
K
Krzysztof • couple • pl
10
2026-04-24 • via Nuitee
R
Rajeev • couple • in
9
2026-04-21 • via Nuitee
F
Fairuz • solo_traveller • in
10
2026-04-21 • via Nuitee
F
Fabien • solo_traveller • fr
10
2026-04-18 • via Nuitee
T
Tha • solo_traveller • kh
6
Pros:

the rooms are reasonable big.
Staff immediately respond and change another room for me as I complain the first room was too noisy because of the party sound along the street.

Cons:

The room is not that clean, you can see the hair on the wall in the bathroom. Bedsheets still got hairs stick on it. The room light is too dark when all are on, making the me feel like there are more unclean spots hidden everywhere.

2026-04-14 • via Nuitee
Z
Zachary • solo_traveller • kh
10
Pros:

Lovely place for a staycation to disconnect and unwind. Friendly staff and beautiful facilities. Will be back again very soon!

2026-04-14 • via Nuitee
A
Alison • couple • my
9
2026-04-09 • via Nuitee
P
Phyllida • solo_traveller • gb
9
2026-04-08 • via Nuitee
N
Nathalie • couple • se
10
Super fabulous hotel with an amazing staff in a calm but central area of Phnom Penh. Will stay there every time I visit
Pros:

All the green areas, the extremely friendly staff, the good-sized rooms and comfortable bed!

Cons:

Can’t think of anything!

2026-04-08 • via Nuitee
W
wang • couple • cn
9
2026-04-07 • via Nuitee
R
Rafael • couple • br
10
The best place in Phnom Penh
Pros:

Pool

Cons:

All perfect

2026-04-07 • via Nuitee
C
Chloe • family_with_children • fr
8
GOOD HOTEL
Pros:

COMFORT HOTEL, WELL LOCATED;
STAFF IS NICE, AND WILL LOCATED IN THE CITY

Cons:

FOOD CAN BE BETTER

2026-04-07 • via Nuitee
T
Theary • couple • nl
10
2026-04-03 • via Nuitee
P
Phira • couple • us
10
Will stay again for sure each time in PP!
Pros:

Beautiful Hotel right in PP, outside of property doesn’t look like much but walking in and exploring simply transported into another location where lush greenery and chic fixtures surprises you. upon arrival all staff was lovely helpful and just unmatched hospitality! Loved the drinks and food!

Cons:

Nothing at all!

2026-04-02 • via Nuitee