Baitong Hotel & Resort

Hotels
•
Independent
9.2 (124 reviews)
#210 Street 282, BKK1, Phnom Penh , Phnom Penh , KH
855-23223838

listing image 1
Show all photos

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Great amenities
Cons:
Mosquitoes in the area
Limited vegan options

Categories

Cleanliness
9.19
Rooms are lush and very comfortable, large and spotless room, but mentioned mosquitoes.
Service
9.66
Staff are friendly, helpful, and attentive, providing outstanding service.
Location
9.4
Perfectly situated for exploring the sights of Phnom Penh.
Room Quality
9.15
Spacious rooms with efficient air conditioning.
Amenities
9.18
Facilities like the spa and swimming pools are delightful and well-maintained.
Value for Money
8.64
Good experience at a reasonable price for the quality of service and amenities.
Food and Beverage
8.69
Breakfast buffet is extensive, but some mention of a limited vegan menu.
Overall Experience
9.66
A wonderful stay highlighted by exceptional hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:13

Property Description

Discover the tranquil oasis of Baitong Hotel & Resort, where comfort meets luxury in the heart of Phnom Penh.

Spa Retreat
Indulge in pure relaxation at our full-service spa, offering a variety of massages designed to rejuvenate your spirit and body.

Recreational Paradise
Dive into leisure with our two outdoor swimming pools and a state-of-the-art fitness center, ensuring a perfect balance of relaxation and activity for all guests.

Culinary Delights
Savor delectable meals at our coffee shop/cafe or unwind with room service. Start your day with a delightful buffet breakfast served daily, and end your evening with a refreshing drink at our bar/lounge.

Perfectly located to explore local attractions, your dream stay awaits at Baitong Hotel & Resort. Book now to experience unrivaled hospitality!

Important information:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 6 and up.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Covid

    Guests must provide proof of COVID-19 vaccination

  • Covid

    Minimum age for proof of COVID-19 vaccination requirement: 6

See all policies

Location

Guest Reviews

9.2
Based on 124 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.4
Room Quality: 9.15
Amenities: 9.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 9.66
J
jaydeeax • solo_traveller • it
7
2026-07-03 • via Nuitee
A
Adventurous • solo_traveller • kh
10
It was amazing
Pros:

The room, the smell, the atmosphere, the pool and the location.

Cons:

The room, the smell, the atmosphere, the pool and the location.

2026-07-03 • via Nuitee
Y
Yuko • solo_traveller • jp
9
Pros:

部屋のレイアウトや、フォレストプールなどの環境作りが素晴らしく、朝食やレストランも美味しかったです

2026-07-02 • via Nuitee
T
Thomas • extended_group • fr
10
Havre de paix au coeur de Phnom Penh
Pros:

Petit havre de paix au coeur de Phnom Penh. L'hôtel est chic et confortable, les équipements de qualité et le petit déjeuner copieux et bon.

Cons:

NA

2026-06-29 • via Nuitee
R
Rime • couple • ma
1
It was bad experience for me the staff so rude bad behavior don’t they even speak English well and they charged me 40 do
Pros:

The place is nice but the staff are so rude and I have been scammed and defrauded of check in early I literally checked in at 11 am and they didn’t mention anything about that at all

Cons:

Nothing

2026-06-27 • via Nuitee
C
Charlie • couple • kh
10
Pros:

Bathroom

Cons:

Air conditioning.

2026-06-25 • via Nuitee
S
Sangwoo • solo_traveller • kh
10
2026-06-23 • via Nuitee
M
Maximo • solo_traveller • ar
9
Pros:

The place is beautiful, the staff is super friendly and the room was excellent!

Cons:

Getting service at the pool was truly difficult, they have a ring for service button but it either took ages for the staff to show up or they wouldn't show up at all.

Also forget about having a drink by the pool as the only thing available was the Cafe.

2026-06-21 • via Nuitee
F
Filip • solo_traveller • bg
10
2026-06-20 • via Nuitee
S
Saad M • solo_traveller • gb
10
2026-06-18 • via Nuitee
N
Nazifa • solo_traveller • gb
9
Pros:

Room was really nice

2026-06-15 • via Nuitee
S
Sathyendran • family_with_children • au
9
Excellent value for money
Pros:

Excellent breakfast

Cons:

No complaints

2026-06-12 • via Nuitee
S
sovanna • solo_traveller • kh
8
2026-06-07 • via Nuitee
M
Marlena • solo_traveller • pl
10
2026-06-06 • via Nuitee
D
Darren • couple • gb
10
Great stay in Phnom Penh! Clean modern rooms with lovely staff
Pros:

The staff were amazing and helped us with anything we needed! Especially Monet and his team, they made our stay 10/10

Cons:

Nothing!

2026-06-05 • via Nuitee
B
Blanca • couple • es
10
2026-05-31 • via Nuitee
S
Sangwoo • solo_traveller • kh
10
2026-05-29 • via Nuitee
D
Danielle • solo_traveller • nl
10
Wonderful stay!
Pros:

Everything ♡

Cons:

That I didn't book the rest of my days here. Wish i stayed longer haha.

2026-05-20 • via Nuitee
J
juliette • solo_traveller • kh
10
2026-05-11 • via Nuitee
H
Hakseng • family_with_children • au
9
2026-05-07 • via Nuitee