Four Points by Sheraton Anaheim

Hotels
Four Points by Sheraton
7.4 (1471 reviews)
1221 South Harbor Boulevard , Anaheim , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location near Disneyland
24/7 pool access
Cons:
Dirty rooms
Poor service recovery
High breakfast costs

Categories

Cleanliness
5.85
Multiple reviews noted dirty rooms and inadequate housekeeping.
Service
8.35
The staff were friendly and respectful, but some issues were not satisfactorily addressed.
Location
9.35
Conveniently located near Disneyland, a major positive noted in several reviews.
Room Quality
6.35
Improvements needed in room maintenance; issues with temperature and cleanliness noted.
Amenities
7.85
Outdoor pool available 24/7, positive feedback on amenities.
Value for Money
7.35
Room rates reasonable, but additional costs for breakfast considered high.
Food and Beverage
6.35
Breakfast options are available but expensive; some guests chose other locations.
Overall Experience
7.75
Mixed experiences with notable positives and significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:06

Property Description

Close to Disneyland and Convention Center

Comfortable Rooms and On-Site Restaurant
Guest rooms feature a 49-inch flat-screen TV, free WiFi, and a spacious desk. Enjoy imported coffee in the sitting area.

Relaxing Pool Area and Dining Options
Swim in the pool surrounded by palm trees, grab a cocktail at the Palapa Pool Bar, and watch Disneyland fireworks. Indulge in fusion cuisine at Tru Grits.

Convenient Amenities
The hotel offers a grab 'n go pantry, a business centre, and is just minutes away from Disneyland and the Anaheim Convention Center.

Book now for an unforgettable stay at Four Points by Sheraton Anaheim!

Important information:

The Four Points by Sheraton Anaheim is a nonsmoking property. Smoking damages are subject to a nonrefundable $250 smoking fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Location

Guest Reviews

7.4
Based on 1471 reviews
Cleanliness: 5.85
Service: 8.35
Location: 9.35
Room Quality: 6.35
Amenities: 7.85
Value for Money: 7.35
Food and Beverage: 6.35
Overall Experience: 7.75
M
Maria couple us
5
Pros:

It was close to Disney

Cons:

The car door wouldn’t open it was a headache walking back and forth to the gentleman in the front till someone came to open it .

2026-08-07 via Nuitee
K
Kunawongse solo_traveller us
1
I was there for a week and the room never go serviced. I would call front desk to at LEAST get towels and he would say r
Cons:

The rooms were old and falling apart. The shower rod was broken. Water kept going everywhere. The room smelled.

2026-08-06 via Nuitee
N
Nicole solo_traveller us
9
Checking in was a breeze and it was sweet to be able to see the fireworks from our room window.
Pros:

Staff was very helpful and accommodating.

Cons:

Ran out of towels quickly.

2026-08-05 via Nuitee
J
Jennifer family_with_children us
8
2026-08-03 via Nuitee
N
Natalie couple us
4
Pros:

I enjoyed the walk to Disney

Cons:

The staff is so rude and charged me wrong 2 times and they refused to refund me.

2026-08-03 via Nuitee
N
Natalie couple us
4
Pros:

Walk distance to Disney

Cons:

Staff so rude

2026-08-03 via Nuitee
P
Pasqualino couple au
10
2026-08-03 via Nuitee
J
Jed couple au
8
Average experience
Pros:

The bed, the spa and the pool. Staff were friendly

Cons:

Outdated and old. Tired looking. Don’t know what was going on with housekeeping: they left their cleaning chemicals in the room and didn’t change our towels. Plus THERE IS NO SHUTTLE TO DISNEYLAND!!!

2026-07-25 via Nuitee
J
Jennifer family_with_children us
9
Pros:

The 24 hour pool and hot tub!

2026-07-24 via Nuitee
A
Anthony solo_traveller us
10
2026-07-23 via Nuitee
K
Kirsty family_with_children gb
7
2026-07-21 via Nuitee
J
johnpT6671ZD Family
2
Horrible
Pros:

Room was not ready at check In said it would be ready 3 hours later. And would call us. Never called us. And then would not be of any help at the front desk. They were rude as hell.

2026-07-18 via Tripadvisor
A
alleymalley Family East Haven, Connecticut
8
Good hotel for the price
Pros:

The hotel is in a great location, quick Uber to Disneyland. The staff are all friendly and helpful. The room was typical and not noteworthy. In room phone did not work. Bathroom was a bit dated. Chips in furniture and on painted doors, etc. Stains on mattress. Bedding was not the same on each bed

2026-07-15 via Tripadvisor
M
Marcus couple us
1
But not unfortunately, go back there ever
Pros:

The staff were nice

Cons:

Very low budget definitely not a four-star by any means the rooms were in terrible shape super noisy. The doors were heavy and awkwardly and noisy. The bathrooms were disgusting, the fixtures were broken and very dirty overall room was not clean. I would definitely not recommend this place to anybody especially somebody that’s coming for a vacation to go to Disney and have a good time. They’re gonna be horribly disappointed by this property.

2026-07-14 via Nuitee
J
Josefina couple us
3
Ehhh would stay again for the price, I expected better
Cons:

Bathroom fans didn’t work, flushing feature on toilet not working properly. I have to remove the lid and make it flush. These concerns were brought up to the front desk. Washing machine is to complicated and then didn’t work when needed. Machine wash so sold money when washer didn’t work…

2026-07-14 via Nuitee
M
Mike couple us
1
Would not recommmed
Pros:

Location

Cons:

Had two rooms. Other room had an odor so they checked out.

2026-07-11 via Nuitee
T
tomoko couple jp
6
2026-07-08 via Nuitee
E
erica family_with_children us
9
Nice place to watch the fireworks
Pros:

I’ve been here a few times. I always enjoy myself. The pool is 24 hours which I love. Parking is not free, but most of all hotels by Disney charge nowadays. My room was clean and the AC worked well. Thank you for turning on the TVs outside by the pool so we could watch the World Cup! Almost forgot to mention that there is a mini refrigerator. I’ll be back again

Cons:

There are no microwaves in the room. (One in the lobby)
And it’s time to get new mattresses. They are not every comfortable.

2026-07-07 via Nuitee
K
Kimberly couple us
2
2026-07-06 via Nuitee
K
Kathryn solo_traveller us
6
Altogether it was a reasonably comfortable hotel for the price.
Pros:

The lobby was very nice and the staff were helpful.

Cons:

The room had some issues (not sound-proof at all, door lock wasn’t functioning properly and the toilet seat was broken). The pool was very cold.

2026-07-05 via Nuitee