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Facilities
Property facilities
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Fitness facilities
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Health or beauty spa nearby
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Express check-out
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No single-use plastic straws
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Comprehensive recycling policy
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Annual carbon offsets
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Free WiFi
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Swimming pool
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24-hour front desk
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Terrace
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Luggage storage
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Express check-in/check-out
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Designated smoking area
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Concierge service
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Outdoor furniture
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Elevator
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Fitness facilities
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Breakfast available (surcharge)
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Television in common areas
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Safe-deposit box at front desk
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Multilingual staff
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Express check-out
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Pool umbrellas
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Braille or raised signage
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24-hour business center
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Parking (limited spaces)
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Free self parking
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Airport transportation - pickup (surcharge)
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Pool sun loungers
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Banquet hall
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Eco-friendly cleaning products provided
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Eco-friendly toiletries
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LED light bulbs
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Recycling
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Eco-friendly cleaning products used
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Secured parking
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Health or beauty spa nearby
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Wheelchair-accessible public washroom
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Wheelchair-accessible on-site restaurant
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Change of towels (on request)
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Change of bed sheets (on request)
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Vegetarian breakfast available
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Organic food
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Annual carbon offsets
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Double-glazing on all windows
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Locally-sourced food on site (80% or more)
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Energy-saving switches
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At least 80% of all lighting comes from LEDs
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Comprehensive food waste policy
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Vegan menu options available
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Vegetarian menu options available
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Comprehensive recycling policy
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No single-use plastic straws
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Reusable cups only
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Reusable tableware only
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Water-efficient showers only
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Accessible shuttle
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No accessible shuttle
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Accessible airport shuttle
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No accessible airport shuttle
Review Highlights
Categories
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Property Description
Experience the perfect blend of luxury and comfort at Radisson Lampung Kedaton.
Recreation & Relaxation: Dive into tranquility with our stunning outdoor pool or energize your day in our fully-equipped fitness center. There’s something for everyone to enjoy!
Culinary Delights: Savor the flavors of Asia at our All Day Dining restaurant, offering a diverse menu for lunch and dinner. Enjoy a refreshing drink from the poolside bar, or indulge in 24-hour room service for a cozy in-room dining experience.
Convenient Amenities: With complimentary Wi-Fi, a 24-hour business center, and multiple meeting rooms, we cater to both leisure and business travelers. A convenient roundtrip airport shuttle and free self-parking add to your ease.
Don’t miss out on your chance to stay at this prime location—book your room today at Radisson Lampung Kedaton!
- Pool access available from 6:00 AM to 9:00 PM.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
Property Policies
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Pets
Pets not allowed
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Pets
Service animals not allowed
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Noise policy
Noise-free rooms not guaranteed
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
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General
Professional property host/manager
Location
Guest Reviews
Booked two non-smoking rooms, but only one was available when we checked in. The hotel gave us a suite instead, but it was outdated and had a strong, unpleasant smell.
We reported the odor, and housekeeping sprayed air freshener, but it only covered the smell for a short time. They later put an automatic air freshener in the room, but it became too strong, so we turned it off and had to deal with the original odor for the rest of our stay.
The hotel did not offer any compensation or other accommodation for the inconvenience or should have moved us to a clean, odor-free room. Overall, the experience did not match the price we paid.
Nice pool, good breakfast and the most friendly and helpful staff I have ever met, can't speak highly enough about how great the staff were.
Stayed here for a couple of days before heading to Krui and was so happy I made the decision as it was great to relax and unwind before the long drive to Krui. If I ever decide to do another surf trip to Krui I would definitely stay here again for a day or two before the drive.
The staff were excellent, they were all very friendly and went out of their way to be as helpful as possible. It was also nice having easy access to the mall next door.
The staff were fantastic. Very polite and helpful.
Nothing of note to write here.
Staff are helpful and very polite, great location to city and Mall
Coffee machines in breakfast dining horrible coffee from them . The old system with black was better tasted better people looked more comfortable with it
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Perfect location! Awesome Staff!
Nothing
Good location next to the shopping mall, Starbucks, Uniqlo etc. The poolside bar on 5th floor was relaxing and the breakfast on 2nd floor was sufficient.
Nothing in particular.
In my opinion, this hotel does not deserve a 4-star rating.
The cleanliness was very disappointing. There was a lot of mold in the bathroom, some of the bathroom fixtures were broken, and there was an unpleasant smell coming from the bathroom throughout our stay.
The carpets also looked very old and dirty, both inside the room and in the elevator foyer, which made the overall hotel feel poorly maintained.
The towels also didn’t meet the standard I would expect from a 4-star hotel. They looked old and were no longer bright white.
I think this hotel is in need of a complete renovation. I wouldn’t consider staying here again until it has been renovated. If cleanliness is important to you, I would recommend choosing a different hotel.
Superior adn deluxe room should upgrade tv, for damily trip it matters
Comfy bed, clean room.
With a mall connected to the hotel makes things easier. However, as i droce from Jakarta to Lampung finding a space to park from the shared carpark between mall and hotel is not easy. They should allocate and block more for hotel guest. Checking in was fast and the room is very nice and comfortable but the toilet feels like a budget toilet. Without these points i would have given 5 out of 5
Clean and value
Need play ground for children
Clean, comfortable, good location.
Access to gym was partially blocked due to refurbishment work. No clear signage as to how to get to the gym with all the building work going on.
bed is super comfy
nothing, all good
The only positive aspect of my stay was the location. The hotel is next to a lively mall with plenty of restaurants, cafés, and shopping options, making it very convenient
This was one of the most disappointing hotel experiences I've had. After arriving around 8:50 PM following a long flight, I was told to wait about 30 minutes because my room was not ready. When I finally checked in, the room was not the category I had booked through the hotel's website.
The next morning, I discovered my bags were covered with bugs and insects coming from the room. I documented everything with photos and videos and reported it to the hotel manager who reacted so negatively on my concern . Instead of acknowledging the seriousness of the issue, he explained that it was "natural" because of the carpets and furniture. For a five-star hotel, I found this response unacceptable and disappointing.
The poor room condition, the delayed check-in, and the management's handling of a serious cleanliness issue made this one of the worst hotel stays I have experienced. Unfortunately, I would not consider staying here again.
近くに商業施設があり便利でした。部屋も広くて綺麗でした。
Good n I Will back to stay In here
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