Hanoi Fiesta Hotel & Spa

Good location and staff was friendly

5 star for solo traveler. With an amazing spa and massage services.

We stayed at Hanoi Fiesta Hotel & Spa twice during our trip to Vietnam, and overall had a really positive experience, largely thanks to the outstanding staff.

We initially booked a 3 night stay directly with the hotel, followed by a return for 1 night after a cruise to Lan Ha Bay. As it was our first time visiting Vietnam, we chose to stay in the Old Quarter based on our research, and it turned out to be a great base for exploring Hanoi.

Our booking included an offer of either a complimentary airport transfer or a Vietnamese meal. We opted for the airport transfer, and the hotel arranged everything seamlessly, our driver was waiting for us when we landed, which made arrival in a new country very easy and stress free.

When we arrived at the hotel, we were greeted with a cold drink and a very warm welcome. The staff throughout our stay were consistently friendly and helpful. For our first stay, we booked a Senior Suite with a king bed and Old Quarter view. The room, located on the 3rd floor, was spacious and modern, overlooking a very busy dual carriageway. As expected, it was quite noisy at times due to the traffic, but we still managed to sleep reasonably well.

Breakfast was served early and finished at 9:30am. It was ok, though a little limited in choice, and the buffet/seating area was quite compact.

One thing we really appreciated was that the hotel looked after our luggage while we went on our Lan Ha Bay cruise. For our return stay, we had booked a Junior Suite with an Old Quarter view and had asked if it might be possible to have a higher floor to reduce the noise. We were told the hotel was fully booked but that they would see what they could do, and we made it clear we were happy to keep our original room if needed, as it was only for one night.

When we returned, we were once again warmly welcomed and told that the team had arranged for us to stay in one of their sister hotels instead, to accommodate our request for a quieter, higher floor room. They even organised and covered the cost of the taxi transfer, which was a thoughtful touch.

The room we were given was indeed on the top floor, with a balcony and much quieter surroundings, so they clearly made a genuine effort to meet our request. However, the room itself was really small and in need of some refurbishment, and we struggled a bit with space for our luggage, we ended up moving a table out onto the balcony just to make room. In hindsight, we would probably have preferred to stay in our original hotel room, even on a lower floor, but as it was just for one night, it wasn’t a major issue.

What really stood out throughout our stay was the exceptional service. The team at Hanoi Fiesta Hotel & Spa were fantastic, always welcoming, attentive, and eager to help. A mention goes to Andrea, Lan, and Duy, and a special shout out to Ruby, who was incredibly kind, knowledgeable, and made a real difference to our experience.

Overall, a very enjoyable stay with genuinely wonderful staff, and a great choice for anyone wanting to stay in the heart of Hanoi’s Old Quarter.

Good staff and helpful
Lovely people. I’m recommend
Thank you so much for everything

I made a booking for my daughter who sat in Vietnam in a really vile hostel. I booked a room for her, she arrived their around midnight. Funnily, I could book a room on booking.com but they were actually booked out. It wasn't a problem, because they brought her to another hotel they own, a much nicer one even, for that night. The next day they arranged for her to go back to the Fiesta, took care of her luggage. The only downside was that the first room she got in Fiesta, had mold, but it was not a problem to give her a good room. Overall she enjoyed her days there a lot.

This is a nice hotel in a convenient but somewhat noisy location. It’s not fancy or stylish but it is clean and comfortable and good value. The breakfast is good quality too. The woman at the front desk, Lucky, is exceptionally nice and helpful. We really liked her, and that’s the main thing we’ll remember about this hotel.

This hotel has a cozy atmosphere and the staff were so nice and accommodating. Location is just walking distance from Hanoi's top spots. The room is clean and has a view of Hanoi's busy intersection. Overall, this hotel is a recommended spot for couples and families looking for relaxing and stress free stay.

We have stayed in this Hanoi Fiesta Hotel here in Vietnam. for 8 days with our daughter Karnn & son Gun The staff were so fantastic, very helpful and so accommodating .. They will answer & help you to booked our Vietnam tours. Even our breakfast so delicious and truly Vietnam cuisine Truly we enjoyed our stay..Thank you so much. For sure we will recommend this place to our friends. We might come back. Wish you all the best. Even we meet the owner Grandad. Rooms are very clean and always done everyday. Very near to all the shopping center.

The staffs are very kind and hospitable. Especially, Andrea. She is smart, she always smile, and she gave you answers to your questions! She even gave me a Vietnamese snack as a present for my birthday. The location is very accessible. Definitely will comeback at yoir place! Cam On Viet Nam

職員的笑容

The location is 10/10. Absolutely centrally located in the old quarter, but the room was dead quiet.
Room was really nice- nothing overly fancy, but terrific value. Very clean.

Great place absolutely close to all the happening events. Staff very friendly and knowledgeable.

Nestled on a charming backstreet of Hanoi's Old Quarter, this hotel is perfectly positioned for both convenience and exploration. Essential services like an ATM and convenience store are practically next door, while the city's vibrant shops and hop-on-hop-off bus station are just a short walk away. Though the lobby is modest, the spacious, clean, and well-equipped rooms provide a tranquil escape from the bustling streets. Start your day with a delightful and surprisingly comprehensive breakfast buffet. Beyond the expected pancakes and sausages, you can enjoy a hearty selection of local fare, including authentic Pho Ga, Pho Bo, and crispy spring rolls, all served with a smile by the exceptionally friendly staff. For a great location, comfortable rooms, and a satisfying breakfast, this hotel is a fantastic deal.

Our Hotel was in a great location near all shops and markets, has 24 hour desk and very welcoming staff and very helpful, and let us check out late, room was lovely, did not have a couch or a microwave and could of had a bigger fridge with freezer to keep ice, they offered free buffet breakfast which was good but need to keep the food warm as it gets cold quickly.