Embassy Suites by Hilton Fort Worth Downtown

Hotels
•
Embassy Suites Hotels
8.8 (664 reviews)
600 Commerce Street , Fort Worth , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Outdated rooms
Some amenities lacking

Categories

Cleanliness
8.05
Several reviews mentioned cleanliness issues, including dirty rooms and maintenance needs.
Service
9.55
Many reviews praised the friendliness and helpfulness of the staff.
Location
9.55
Numerous reviews highlighted the excellent location near restaurants and attractions.
Room Quality
7.55
Comments include mentions of outdated rooms and poor furniture quality.
Amenities
9.05
Amenities received mixed feedback; breakfast was noted positively while other amenities were found lacking.
Value for Money
8.55
Value perception is influenced by the overall positive location and service despite some drawbacks.
Food and Beverage
9.05
Breakfast received good reviews, particularly for variety and quality.
Overall Experience
9.05
Overall experience was positive but tempered by a few issues in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:16

Property Description

Central Location in Historic Sundance Square Plaza
The Embassy Suites Fort Worth-Downtown is perfectly located in the vibrant Sundance Square Plaza, offering easy access to popular attractions, shops, and dining options.

Spacious 2-Room Suites with Modern Amenities
Enjoy the comfort of spacious 2-room suites at this hotel, equipped with thoughtful amenities to make your stay relaxing and convenient.

Complimentary Breakfast and Evening Reception
Start your day right with a delicious cooked-to-order breakfast and unwind in the evening with complimentary appetizers and cocktails in the beautiful atrium.

Experience the best of Fort Worth at the Embassy Suites Fort Worth-Downtown. Book your stay now for a memorable and enjoyable visit.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 42 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 664 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 7.55
Amenities: 9.05
Value for Money: 8.55
Food and Beverage: 9.05
Overall Experience: 9.05
R
Robert • couple • au
5
Hotel is in good location downtown but is not quite and hotel is run down. Most staff are polite and helpful.
Pros:

The location of the property was great in the heart of downtown and they provide free drink vouchers and snacks everyday for happy hour. Breakfast is good standard and included in rate. Most staff are polite and helpful.

Cons:

Property is run down and in need of renovation in my view. Roof leaks, buckets to catch water in the lift area when it hadn’t rained for days. Rooms facing commerce street are very noisy Friday and Saturday nights due to very loud hotted up vehicles revving their engines to sound cool for some unknown reason. This goes till 2am. We changed rooms to an inside building room and this just has a constant humm of air conditioning units from other rooms. The bathrooms are extremely small for a king room with seperate lounge. Finally upon check out I was charged the holding deposit again when I wanted to pay the Dallas taxes which are not included in the booking fee on a debit card. When I rang to complain and question why they had blocked two of my cards I was told you need to wait 3-5 business days for them both to clear. I understand how this works but for the front reception lady staff member to say I was disrespecting her for her mistake and no apology because she only had 4 hours sleep is amazing behaviour. I will not be staying at these properties again.

2026-07-04 • via Nuitee
S
Santana • solo_traveller • us
2
Never again, not worth the money
Pros:

Friendly staff great service

Cons:

Old , crappy, felt like a storage unit

2026-07-04 • via Nuitee
G
Goynes • solo_traveller • us
10
Pros:

Miss understood the times for breakfast and missed it

2026-07-04 • via Nuitee
J
jackysK2201LL • Business
10
Hotel
Pros:

Cort did a awesome he helped me out was quick and fast highly recommend

2026-06-30 • via Tripadvisor
H
H7503WJvirginiam • Family
10
Enjoyed our stay
Pros:

Mohammed was wonderful everytime we needed assistance. Thank you 😊

2026-06-28 • via Tripadvisor
P
Precious • family_with_children • us
8
Easy to find location, great amenities, and solid value.
Pros:

Staff was friendly and hospitable. Reception was hearty. Great amenities.

Cons:

Towels and sheets could have smelled better and/or been cleaner. Valet parking should have more than one attendant.

2026-06-23 • via Nuitee
S
Stacey • couple • us
10
2026-06-23 • via Nuitee
9
977ezekiela • Couples
10
Cort
Pros:

Cort was an amazing valet, would recommend. 10/10 service, PMC is the way to park! Pretty good omelette on breakfast,

2026-06-22 • via Tripadvisor
C
Cindy • family_with_children • us
2
Won’t be back & telling others
Pros:

Convenient to Sundance square

Cons:

The staff upon checking always seemed confused. Checked in 6/18 & was told I could keep the card and not go by desk back into same room 6/20 - not true - next room was old, smelled bad, hot and wasn’t ready until late afternoon

2026-06-22 • via Nuitee
C
Cindy • family_with_children • us
2
We won’t return to that location
Pros:

Location

Cons:

Was made promises by front staff upon check in 6/28 they gave me a key until we checked out of 2nd stay until 6/21. Key didn’t work, had to leave our luggage & room wasn’t ready until later afternoon. Room 412 needs to be updated - hot, noisy, smelled bad

2026-06-22 • via Nuitee
P
patrick • extended_group • us
9
2026-06-22 • via Nuitee
U
U4577DZdeannag • Couples
10
Can’t wait to revisit!
Pros:

First time in Fort Worth. We are having a blast! Joey and Martha made custom omelets ant pancakes for us at the breakfast buffet, professional and skilled, they are delightful! The room was clean and well appointed. We have already made plans to return for next weekend!!

2026-06-21 • via Tripadvisor
V
Veronica • family_with_children • us
10
Pros:

The beds were comfortable and the room was very nice

2026-06-17 • via Nuitee
R
Robbie • family_with_children • us
9
Staff and everything but room was great!
Pros:

The breakfast and service was great! The staff was awesome!

Cons:

The room that I booked through yall was nothing like that when I got to room. I was put in a handicapped room in the corner of building . No windows view at all in living area, and a smallwindow with ally view of pigeons in bedroom. The room was musty and hadn't been cleaned good. This was definitely not ok.

2026-06-13 • via Nuitee
M
Mary • solo_traveller • pa
8
2026-06-12 • via Nuitee
S
Shunichi • solo_traveller • jp
10
2026-06-10 • via Nuitee
P
Pilar • couple • pa
5
Pros:

The location was excellent, and the staff was polite and helpful. I left my computer in the room when I left, and they took care of it and were very helpful.

Cons:

Breakfast was ok, but there were some flies around the food. It looked a little different from the pics posted when I made the reservation. It was a little rundown.

2026-06-09 • via Nuitee
D
Dezirae • solo_traveller • us
10
2026-06-05 • via Nuitee
L
Luis Alan • solo_traveller • us
7
2026-06-03 • via Nuitee
L
Luis Alan • family_with_children • us
8
2026-06-03 • via Nuitee