Holiday Inn Express Kolkata Airport by IHG

Hotels
•
Holiday Inn Express
8 (2296 reviews)
28 Jessore Road, NSCBI Airport, Dum Dum , Kolkata , IN
+91 33 6815 1234

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Proximity to Kolkata Airport / very convenient location
Many guests report cleanliness and comfortable rooms
Helpful / affable staff in multiple reviews
Breakfast and food praised by several guests
Good option for short/transfer stays; overall comfortable
Cons:
Rooms often described as small; bathrooms particularly cramped
Isolated but serious cleanliness issues (hair in food, used towel, soiled bathroom)
Inconsistent food/breakfast variety; some limited options
Perceived overpriced by some guests; value for money concerns
Operational issues: slow check-in, limited luggage trolleys, no shuttle/extra charges

Categories

Cleanliness
8
Mostly reported as clean and 'super clean' by many guests, though there are isolated but significant reports of unclean bathrooms (hair, used towels) leading to a mixed-but-generally-positive cleanliness perception.
Service
8
Staff described as helpful, affable and supportive in many reviews, but a few notable negative incidents (poor behavior, unexpected charges, food handling issues) reduce the overall service score slightly.
Location
9.5
Consistently praised for being very close to Kolkata Airport and extremely convenient for short stays/transfer travelers; location is a standout strength across reviews.
Room Quality
7
Frequent comments that rooms (and especially bathrooms) are small; some guests find rooms comfortable, but room size is a recurring negative theme.
Amenities
7.5
Basic amenities and facilities are available and used positively by many guests, but reports call for improvements (better services, shuttle, more luggage trolleys) and occasional limits (breakfast options).
Value for Money
7.5
Mixed sentiment: several guests call it good value for short/airport stays, while others find it overpriced for the room size and lacking complimentary shuttle—resulting in a below-target value perception for some.
Food and Beverage
8
Food and breakfast receive generally positive remarks (variety and acceptable quality), but there are criticisms about limited breakfast options for some guests and isolated serious quality issues (e.g., hair in a dish).
Overall Experience
8.5
Overall guests report a comfortable, convenient stay especially for short/airport stays with good hospitality; not ideal for long-term stays due to room size and occasional service/cleanliness lapses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Convenient Location
Holiday Inn Express Kolkata Airport is just a short walk from the departure gates at the Kolkata International Airport, making it an ideal choice for travelers. Additionally, being close to the IT Hub of Rajarhat and the popular Eco Park offers guests the perfect blend of convenience and leisure.

Modern Amenities
This hotel boasts a range of modern amenities including a restaurant, fitness center, and a shared lounge, ensuring that guests have everything they need for a comfortable stay. The family rooms, children's playground, and 24-hour front desk add to the convenience and comfort.

Comfortable Rooms
The rooms at Holiday Inn Express Kolkata Airport are well-equipped with air conditioning, flat-screen TVs, and free WiFi. Guests can also enjoy a continental or buffet breakfast and relax at the sun terrace. The paid airport shuttle service further adds to the seamless experience.

To experience convenience and comfort at its best, book your stay at Holiday Inn Express Kolkata Airport today.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCU

Location

Guest Reviews

8
Based on 2296 reviews
Cleanliness: 8
Service: 8
Location: 9.5
Room Quality: 7
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 8.5
S
Sujay • solo_traveller • in
9
2026-10-30 • via Nuitee
K
Kaustubhlal • solo_traveller • in
4
2026-10-30 • via Nuitee
K
Kaustubhlal • solo_traveller • in
4
Facilities could be improved with better services
Pros:

Location, facilities that are available through the hotel

Cons:

Daily charging its guest when during stay it isn’t customary.

2026-10-30 • via Nuitee
A
Awadhesh • family_with_children • in
9
Excellent and comfortable
Pros:

Food

Cons:

Room size was smaller.

2026-10-29 • via Nuitee
C
Chirag • family_with_children • in
9
2026-10-28 • via Nuitee
M
Mark • solo_traveller • ae
10
2026-10-28 • via Nuitee
A
Aritra • solo_traveller • in
10
Pros:

Fantastic location

2026-10-27 • via Nuitee
C
Chandan Banerjee Software Eng • family_with_children • in
10
Pros:

Location as it is near to Kolkata Airport and facility and safety features

2026-10-26 • via Nuitee
D
Dawa Horeau • family_with_children • fr
10
2026-10-25 • via Nuitee
G
GOSWAMI • family_with_children • in
10
Pros:

Location & Cleanliness

Cons:

Nothing

2026-10-25 • via Nuitee
M
Monisha • couple • in
9
2026-10-24 • via Nuitee
T
Techi Nyishi HITLAR • family_with_children • in
8
Good stay
Pros:

Location near to airport

Cons:

Nothing to comment

2026-10-23 • via Nuitee
A
Abhijit • solo_traveller • in
7
Good satisfying stay
Pros:

Breakfast should have spreads like seeds / almonds / walnuts which can ensure a healthy breakfast. Rest spread was good.

Cons:

Nothing as such.

2026-10-21 • via Nuitee
S
SAWITRI • couple • in
9
2026-10-20 • via Nuitee
P
PAVEL • family_with_children • in
9
Pros:

All are very good , all parameters. Facility , food , bathroom etc .

Cons:

Nothing

2026-10-20 • via Nuitee
D
DHANIMAYEE • family_with_children • sa
9
Stay was quite good here .Staff are helpful here and the food we ate (lunch and dinner),it was upto
Pros:

Location is pretty good. As for breakfast, I couldn't taste it as I reached in the afternoon and I had early morning flight next day itself. So,sorry, I couldn't give a review of it.

2026-10-18 • via Nuitee
D
Dematerializator • solo_traveller • pl
10
Pros:

ok

2026-10-12 • via Nuitee
I
Inmaculada • solo_traveller • es
9
2026-10-11 • via Nuitee
S
Steve • solo_traveller • nz
9
2026-10-11 • via Nuitee
S
SHOMA • solo_traveller • se
7
2026-10-11 • via Nuitee