Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Excellent location
Cons:
Minor cleanliness issues

Categories

Cleanliness
8.14
Generally positive sentiment, although some guests noted minor aspects needing attention.
Service
9.61
Consistently high praise for staff friendliness and helpfulness across multiple reviews.
Location
9.15
Great location next to shopping and other attractions, contributing to the overall experience.
Room Quality
9.1
Many guests mentioned nice rooms and premium quality throughout their stay.
Amenities
8.63
Well-equipped gym and other facilities, though some reviews lacked specifics.
Value for Money
9.09
Guests felt they received good value for the rates charged.
Food and Beverage
9.14
Exceptional breakfast and dining options consistently highlighted by guests.
Overall Experience
9.11
Overall, guests expressed strong satisfaction with their experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:11

Property Description

Luxurious Accommodation and Leisure Facilities
Experience luxury at its finest at Edsa Shangri-La, Manila. Enjoy stunning views of Metro Manila or tropical gardens from your room's floor-to-ceiling windows. Relax in the spa, take a dip in the outdoor pool, or stay active in the gym.

Culinary Delights for Every Palate
Indulge in a diverse range of cuisines at the hotel's dining options. From Cantonese delicacies at Summer Palace to refined Japanese dining at Senju, there's something for everyone. Don't miss the gluten-free and vegetarian choices at Chi, The Spa.

Recreational Activities and Proximity to Prominent Locations
Unwind at the outdoor swimming pool with a slide, play tennis, or take a stroll along the jogging path. With prestigious shopping malls just steps away and the airport nearby, Edsa Shangri-La offers convenience and luxury at every turn.

Book your stay at Edsa Shangri-La, Manila for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Location

Guest Reviews

9
Based on 1609 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
T
Theingi • solo_traveller • sg
9
Enjoyed it
Pros:

Comfortable

Cons:

NA

2026-10-27 • via Nuitee
J
johnson • solo_traveller • ca
10
2026-10-22 • via Nuitee
6
66 • couple • ph
8
2026-10-21 • via Nuitee
J
Joshua • family_with_children • us
10
Truly an urban oasis in Manila 11/10
Pros:

One of the best hotels I've ever stayed at in the Philippines. Shangri La is truly an oasis of western comfort in Manila. The room and bathroom were really clean, comfortable, and luxurious. The breakfast buffet was also phenomenal, and they provided a wide selection of food from around the world. I booked in advance and paid the reservation and deposit with my card, so check-out and the settlement of fees was a breeze. Last but not least, the staff was also very helpful and made sure my family was comfortable after they to made a walk-in reservation at 1AM to join me at Shangri La. I truly appreciated the help of their managers and concierge staff who arranged my family's pickup.

Cons:

There was nothing disliked about my stay here.

2026-10-20 • via Nuitee
M
Ma Eunice • family_with_children • ph
10
We’d love to come back!
Pros:

We had a lovely time celebrating a family birthday at Shangri-La EDSA! The staff were all very kind and welcoming. Special thanks to Von and Yana for their warm and attentive service. The food was good, and everything was clean and well-maintained. We truly enjoyed our family celebration and appreciate everyone who made it extra special. We’d love to come back!

2026-10-19 • via Nuitee
L
Leach • extended_group • gb
10
2026-10-18 • via Nuitee
M
Mohamed • solo_traveller • eg
1
2026-10-17 • via Nuitee
J
Jo-Anne • couple • au
8
Good for a short stay as convenient location
Pros:

Good location for shopping.

Cons:

Did have some issues with check-in as didn’t have details of my agency booking. Luckily I had a printout of booking details and it was rectified.

2026-10-16 • via Nuitee
R
rafael • solo_traveller • us
8
2026-10-16 • via Nuitee
M
Martin • solo_traveller • nl
8
Good staff, nice bar lounge area, great gym and pool
Pros:

The location suited me well

Cons:

The rooms are starting to look a little tired, but otherwise a very good standard

2026-10-14 • via Nuitee
G
Greg • couple • au
10
2026-10-09 • via Nuitee
P
Philip Ian • couple • gb
9
Very comfortable nice food and the perfect location for our stay
Pros:

Beautiful hotel with great facilities in a nice location

Cons:

Zero it was very good

2026-10-08 • via Nuitee
R
Rosana • couple • us
10
Pros:

Staff are friendly

Cons:

It’s a little bit old

2026-09-17 • via Nuitee
M
Mary Grace • family_with_children • qa
9
Overall experience is very good, a must try. We were able to relax and wish to stay longer.
Pros:

The comfort of the bed, the lobby smell and vibe, the pool and the breakfast from heat

Cons:

Too many water leakages from different places
No health faucet to toilets

2026-09-15 • via Nuitee
M
Mariel • couple • au
10
Pros:

great location, courteous staff

2026-09-10 • via Nuitee
A
Alizzabeth • couple • ph
10
Pros:

the staff that assisted especially the person that checked us in.

Cons:

early closure of the side entrance going to nearest mall.

2026-09-07 • via Nuitee
E
emellie • extended_group • ph
9
Excellent customer service.
Pros:

Good location. Excellent customer service and experience.

Cons:

Our rooms were not exactly spot on clean. There was a picture frame displayed in one of our rooms which was dusty and seems moldy.

Thought the pool was heated.

2026-09-07 • via Nuitee
N
Nadine • family_with_children • us
5
Overall it was superb
Pros:

The food was amazing and reception staff was excellent

Cons:

The carpet in the room and hallway needs to be refurbished or deep clean I was expecting the same shangrila as we have known for its world class facilities and cleanliness.

2026-09-06 • via Nuitee
R
robert • family_with_children • ph
9
enjoyable
Pros:

The staff at the pool bar were exceptional.

2026-09-05 • via Nuitee
I
IZIKbz • solo_traveller • il
10
Pros:

Everything 😀😊

Cons:

Nothing 😀

2026-08-28 • via Nuitee