Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Excellent location
Cons:
Minor cleanliness issues

Categories

Cleanliness
8.14
Generally positive sentiment, although some guests noted minor aspects needing attention.
Service
9.61
Consistently high praise for staff friendliness and helpfulness across multiple reviews.
Location
9.15
Great location next to shopping and other attractions, contributing to the overall experience.
Room Quality
9.1
Many guests mentioned nice rooms and premium quality throughout their stay.
Amenities
8.63
Well-equipped gym and other facilities, though some reviews lacked specifics.
Value for Money
9.09
Guests felt they received good value for the rates charged.
Food and Beverage
9.14
Exceptional breakfast and dining options consistently highlighted by guests.
Overall Experience
9.11
Overall, guests expressed strong satisfaction with their experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:11

Property Description

Luxurious Accommodation and Leisure Facilities
Experience luxury at its finest at Edsa Shangri-La, Manila. Enjoy stunning views of Metro Manila or tropical gardens from your room's floor-to-ceiling windows. Relax in the spa, take a dip in the outdoor pool, or stay active in the gym.

Culinary Delights for Every Palate
Indulge in a diverse range of cuisines at the hotel's dining options. From Cantonese delicacies at Summer Palace to refined Japanese dining at Senju, there's something for everyone. Don't miss the gluten-free and vegetarian choices at Chi, The Spa.

Recreational Activities and Proximity to Prominent Locations
Unwind at the outdoor swimming pool with a slide, play tennis, or take a stroll along the jogging path. With prestigious shopping malls just steps away and the airport nearby, Edsa Shangri-La offers convenience and luxury at every turn.

Book your stay at Edsa Shangri-La, Manila for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for ₱ 2,210.76 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1560 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
C
Charmaine Rannelli Pagul family_with_children dk
4
Pros:

De har den bedste pool i byen.

Cons:

Alt for overpris. VI har booket 3 overnatninger med morgenmad for familien og alt betalt før ankomst. Da vi så ankomst og checket ind ved reception, sagde receptionist at vi skulle betale ekstra for vores barn. Ja men han er med til booking. Jeg har aldrig oplevet det før at de kræver mere end man har aftalt. Syntes maden er ikke særlig especial, det larmer også meget. Hotel værelse gang i vores etage på 9 floor lugter af sur tær. Vores hotel værelse er indlukket, kan ikke får frisk luft, møblerne er det samme som 25 år siden jeg oplevede det. Det trænger til opgradering jeg syntes de kan det sagtens. Jeg forslår dem at fjerne de lugtene tæppe fordi vores hotel room lugter af vandskæde. Det var ikke så behageligt. :(

2026-06-13 via Nuitee
M
Marie family_with_children us
10
2026-06-12 via Nuitee
M
Marie family_with_children us
10
2026-06-12 via Nuitee
S
Sarah couple us
8
2026-06-09 via Nuitee
R
Rowbyrn family_with_children ae
9
2026-06-08 via Nuitee
K
Kristine family_with_children gb
9
Amazing. We love staying in this Shang in particular
Pros:

-The welcoming staff
-The complimentary late checkout when our flights got changed
-Cleanliness
-You get help almost immediately when asked
-Walking distance to the mall, inconvenience store and airport

Cons:

Breakfast
- it was one of our favourite family bfast place.
Our first day we woke up a bit later and came down at 10am and just to find
out they’ve ran out of “Taho”
So me and my husband made sure we’d be earlier as it was something
I look forward to coming home to the PH.
Lo and behold there was none again. And the mango also was just gone but since I was a little disappointed already regarding the taho they made sure we got the mango but at the end.
Other than that all went well :)

2026-06-07 via Nuitee
A
Albert solo_traveller ph
10
2026-06-07 via Nuitee
R
Richard couple ph
9
2026-06-06 via Nuitee
C
Criselda solo_traveller ae
9
Pros:

Pool was amazing, bed was super comfortable. Location is excellent. Easy access to megamall and shang plaza.

Cons:

The price that ive paid would have been including breakfast in other places. In general, hotels in manila are quite expensive compared to other countries.

2026-06-04 via Nuitee
A
Angel extended_group sa
5
Pros:

The location

Cons:

The smeely
Carpet looks old!

2026-06-02 via Nuitee
M
Merlin family_with_children ph
10
2026-06-02 via Nuitee
K
karl couple ph
7
Okay for a short stay
Pros:

Located close to the event we attended

Cons:

Not enough parking; valet on the other side of hotel; no direct mall access; not a wide selection of restaurants available;

2026-06-02 via Nuitee
M
maria vinny solo_traveller ph
10
Pros:

Feels like home

Cons:

None noted

2026-05-31 via Nuitee
couple gb
10
The best 5-star in Manila
Pros:

This place exceeded all my expectations. My dad worked on building this hotel as a construction manager in the 90s, and it still stands in all its glory. I felt incredibly proud to stay here. The food was exceptional, with endless choices at both breakfast and dinner. We also made full use of the spa and enjoyed truly relaxing, serene massages. The pool was a great size and beautifully surrounded by palm trees. From the moment you step inside, it’s impressive, the marble floors, chandeliers, and all the details of a true 5-star hotel. Just wow!

Cons:

Our stay wasn't long enough, it went by so quickly!

2026-05-26 via Nuitee
E
Elnora Gloria family_with_children au
6
Tolerable
Pros:

The location

Cons:

The Nespresso machine does not work
Carpet is dirty

2026-05-26 via Nuitee
K
Kerstin solo_traveller de
9
2026-05-26 via Nuitee
B
Benny Setiawan couple id
7
2026-05-24 via Nuitee
M
Matilde family_with_children us
10
excellecxt
Pros:

room nice they up-graded me

2026-05-23 via Nuitee
couple sa
9
Nice
Pros:

Location

Cons:

None

2026-05-23 via Nuitee
M
Maria extended_group ca
8
Good
Pros:

Location

Cons:

The room they give me little bit small.. and need to updated .. the smell is not good in the room..

2026-05-22 via Nuitee