Fairmont Chateau Laurier

Hotels
•
Fairmont Hotels & Resorts
1 Rideau Street , Ottawa , CA

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Professional staff
Great location
Comfortable rooms
Excellent views
Cons:
Service delays in certain areas
Cleanliness issues due to building age

Categories

Cleanliness
8.33
Some cleanliness issues were noted regarding maintenance in older facilities.
Service
9.8
Most reviews praised the professionalism and attentiveness of the staff.
Location
9.84
The location is frequently described as excellent and convenient.
Room Quality
9.29
Rooms were spacious, clean, and comfortable with great views.
Amenities
8.82
Good amenities were offered, although some improvements in dining access were mentioned.
Value for Money
8.28
The price aligns with the reputation, though some felt it should be better for the rate.
Food and Beverage
8.33
The food quality was appreciated, but some service delays were noted.
Overall Experience
9.3
Overall, guests had a positive experience with very few negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:56

Property Description

Luxurious Accommodation and Dining
Step into elegance at Chateau Laurier Fairmont, where historic charm meets modern luxury. Indulge in spacious rooms with flat-screen TVs and elegant dining options like Zoé’s Lounge and Wilfrid’s Restaurant.

Wellness and Fitness
Unwind and stay active with free access to the on-site health club, featuring a modern fitness centre with personal flat-screen TVs on machines. Relax by the indoor pool or explore the nearby Major’s Hill Park for a rejuvenating experience.

Prime Location
Located in central Ottawa, adjacent to iconic landmarks like the Parliament Buildings and Rideau Canal, our hotel offers convenience and luxury. With the Ottawa Convention Centre and Rideau Centre Mall just steps away, experience the best of the city during your stay.

Book now for an unforgettable experience at Fairmont Chateau Laurier!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 9.3
R
Roxana • solo_traveller • ar
7
Cons:

No está cuidado el hotel. Por la calidad, debería estar en mejores condiciones

2026-09-19 • via Nuitee
H
Heather • couple • ca
10
Amazing
Pros:

It was an amazing stay - comfortable bed, lovely decor

Cons:

Nothing

2026-09-19 • via Nuitee
G
Gabriel Mariano • couple • br
10
2026-09-19 • via Nuitee
M
Marie-Josée • family_with_children • th
9
Parfait !
Pros:

Le petit déjeuner intéressant mais trop sucré pour moi sinon tout était parfait, le personnel extrêmement gentil, serviable, disponible...

Cons:

La chambre sentait une forte odeur de chaussure sale, nous avons aéré. L'oubli de retirer une carte qui n'était pas à notre attention, mais ce n'est pas grave.

2026-09-19 • via Nuitee
G
Gilles • couple • ca
7
2026-09-19 • via Nuitee
P
Puneet • family_with_children • us
8
2026-09-18 • via Nuitee
O
Oliver • solo_traveller • es
8
2026-09-17 • via Nuitee
L
Laurent • couple • ca
8
2026-09-17 • via Nuitee
F
Frode Mellemvik • solo_traveller • no
6
Pros:

Very nice people in the reception, at concierge and car service, at the Japanese restaurant and at Emilies restaurant.

Cons:

The service at the main restaurant, the meny at that restaurant, extremelly bad coffee, very slow service at breakfast.

2026-09-16 • via Nuitee
C
Claude • extended_group • fr
8
Très bien situé, personnel aux petits soins, chambre à rafraichir
Pros:

Emplacement parfait pour visiter Ottawa

Cons:

La chambre est vraiment à rafraichir

2026-09-15 • via Nuitee
R
Reinaldo • couple • br
9
Maravilhosa.
Pros:

Localização e atendimento

2026-09-14 • via Nuitee
S
Sophie • couple • ca
9
2026-09-14 • via Nuitee
N
Nicole • couple • ca
9
2026-09-14 • via Nuitee
C
Colin • couple • gb
10
Comfortable, quality hotel in a great location and a great city
Pros:

Location, grandeur, breakfast, terrace bar, comfortable rooms.

Cons:

Breakfast service in the bar area (as opposed to the restaurant) was not as professional and efficient

2026-09-14 • via Nuitee
E
Elvira • family_with_children • lu
9
Pros:

L’emplacement est très bien, juste à côté du Parlement.

Cons:

Le mobilier est un peu vieillot.
Le parking est très excessif.

2026-09-13 • via Nuitee
A
anne • couple • ca
10
2026-09-13 • via Nuitee
M
Marcio • solo_traveller • br
7
2026-09-13 • via Nuitee
M
Mohamed • couple • ca
10
Pros:

Très propre

2026-09-12 • via Nuitee
E
edyta • extended_group • ca
10
2026-09-10 • via Nuitee
G
Grigoriy • solo_traveller • kz
3
2026-09-10 • via Nuitee