Fairmont Chateau Laurier Gold Experience

Hotels
•
Accor
9 (2407 reviews)
1 Rideau St-Building A, Ottawa, Ontario, K1N8S7 , Ottawa , CA
1-613-2411414

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Pets allowed

Facilities

Free breakfast
Express check-out
Free WiFi
24-hour front desk
Terrace
Express check-in/check-out
Concierge service
Elevator
ATM/banking
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Professional staff
Great location
Comfortable rooms
Excellent views
Cons:
Service delays in certain areas
Cleanliness issues due to building age

Categories

Cleanliness
8.33
Some cleanliness issues were noted regarding maintenance in older facilities.
Service
9.8
Most reviews praised the professionalism and attentiveness of the staff.
Location
9.84
The location is frequently described as excellent and convenient.
Room Quality
9.29
Rooms were spacious, clean, and comfortable with great views.
Amenities
8.82
Good amenities were offered, although some improvements in dining access were mentioned.
Value for Money
8.28
The price aligns with the reputation, though some felt it should be better for the rate.
Food and Beverage
8.33
The food quality was appreciated, but some service delays were noted.
Overall Experience
9.3
Overall, guests had a positive experience with very few negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:56

Property Description

Luxurious Amenities
Indulge in the 24-hour health club, indoor pool, and complimentary breakfast. Relax with room service or mingle at the daily reception.

Fine Dining and Bars
Savor exquisite meals at Wilfrid's restaurant and grab drinks at the trendy bar/lounge. Don't miss out on the diverse culinary offerings at your fingertips.

Prime Location
Centrally located near iconic attractions like Rideau Canal and Parliament Hill, the Fairmont Chateau Laurier Gold Experience offers convenience and luxury.

Book your stay now at Fairmont Chateau Laurier Gold Experience for an unforgettable experience in Ottawa!

Important information:

  • Pool access available from 7:30 AM to 9:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9
Based on 2407 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 9.3
R
REGINA • couple • br
10
Maravilhosa
Pros:

Localização e conforto

Cons:

Nada

2026-07-25 • via Nuitee
D
darcy • couple • ca
7
2026-07-25 • via Nuitee
M
Mark • couple • ca
7
Great location but only if you don’t have a car
Pros:

Spacious, beautiful bedroom with very comfortable bed. Very good breakfast and service at Zoe’s

Cons:

Check in was a nightmare. No valet parking available as the lot was full so we had to find our own parking. After waiting to check in with the one person working while my husband was double parked out front I was told I couldn’t check in because the reservation was in my husband’s name but that I could leave our luggage with the concierge while we tried to find parking. The concierge was nowhere to be found so I dragged the luggage back to the car. After parking and walking back to the hotel we stood in line for 20 minutes (again) to check in. This was way too stressful after a long day. The room was beautiful but very dim. My husband commented that he would bring a headlamp if we ever stayed again!

2026-07-25 • via Nuitee
C
Claire • couple • gb
9
2026-07-24 • via Nuitee
E
Erica • couple • ca
9
Pros:

The historic

Cons:

everything

2026-07-23 • via Nuitee
L
Lubor • family_with_children • cz
9
2026-07-23 • via Nuitee
L
Laurent • family_with_children • fr
10
2026-07-23 • via Nuitee
D
Diane • solo_traveller • ca
9
Pros:

L'emplacement et confort

Cons:

Le stationnement était complet
Dû aller ailleurs pour stationner la voiture

2026-07-23 • via Nuitee
B
Brigitte • solo_traveller • ch
9
Pros:

Die Lage

Cons:

Sehr kleines Badezimmer

2026-07-23 • via Nuitee
F
Federico • solo_traveller • ch
3
Troppo caro per quello che offre
Pros:

Posizione

Cons:

Troppo caro considerando che:
Stanza poco illuminata naturalmente e piccola
Poche luci nella stanza
Bagno piccolo (aprire la porta del bagno bloccava sia lavandino che gabinetto)

2026-07-23 • via Nuitee
F
Fouad • solo_traveller • ma
10
2026-07-23 • via Nuitee
J
Joan Rose • couple • ca
10
Every happy experience
Pros:

It is near to all the tourist place

Cons:

Everything

2026-07-22 • via Nuitee
E
Elena • family_with_children • ca
10
2026-07-21 • via Nuitee
W
Walter • extended_group • be
8
Hôtel très confortable idéalement situé
Pros:

Hôtel bien situé à côté des écluses du canal Rideau. Très confortable et cadre luxueux.
Très belle et grande piscine.

2026-07-21 • via Nuitee
D
Dominique • couple • ca
7
2026-07-21 • via Nuitee
H
Hannah • couple • gb
7
2026-07-21 • via Nuitee
L
Lara • couple • ca
9
2026-07-20 • via Nuitee
C
christopher • couple • ca
4
Very outdated rooms, not a good value for the money
Pros:

Great Staff, professional, efficient and polite. Location is also great.

Cons:

Rooms were very underwhelming. Very old, we had to have the staff fix the pressure in the bathroom 4 times in the span of 48 hours. AC was super loud. Bathtub had cracks in it.

2026-07-20 • via Nuitee
T
Tajudeen • family_with_children • ca
5
Cons:

Valet parking

2026-07-20 • via Nuitee
N
nazim • couple • ca
10
2026-07-20 • via Nuitee