Hotel Casa Zapallar

Hotels
9.1 (693 reviews)
Diego Sutil 292 , Zapallar , cl

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Free

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Business center
Heating
Garden
BBQ facilities
Laundry
Luggage storage
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Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Issues with cleanliness
Limited parking
Wifi issues

Categories

Cleanliness
8.35
Overall positive sentiment, but some guests noted issues with dust and maintenance.
Service
9.85
Consistently highlighted as friendly and helpful by multiple reviewers.
Location
9.35
Guests appreciated the central and convenient location.
Room Quality
8.85
Rooms mentioned as comfortable, but some had minor inconveniences.
Amenities
8.35
Variety of offered amenities noted, though some guests suggested improvements.
Value for Money
9.35
Perceived as good value considering the quality of service and location.
Food and Beverage
9.35
Breakfast and dining options received high praise from guests.
Overall Experience
9.35
Generally a very positive and memorable stay according to guest feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:59

Property Description

Outdoor Swimming Pool, Restaurant, and Garden
Enjoy a serene stay at Hotel Casa Zapallar with its refreshing outdoor pool, delightful restaurant, and picturesque garden, offering a perfect blend of relaxation and nature.

Charming Rooms with Valdivian Products
Indulge in comfort with rooms that boast stunning views of lush trees and forests. Each room features a terrace, private bathroom with premium Valdivian toiletries, and the convenience of room service.

Convenient Tour Desk and Services
Explore Zapallar with ease using the hotel's tour desk for local tips and bicycle rentals. Take advantage of laundry and ironing services for a hassle-free stay.

Experience tranquility and convenience at Hotel Casa Zapallar. Book now to unwind in the heart of nature.

Important information:

Based on local tax laws, Chilean citizens (and foreigners staying more than 59 days in Chili) must pay an additional fee of 19%.

Please note that for tax exemption foreign travelers must pay in US dollars and have to present the migration card they are given when they arrive to the country.

Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili.

This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

9.1
Based on 693 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 9.35
Food and Beverage: 9.35
Overall Experience: 9.35
M
Mario • solo_traveller • cl
10
2026-08-13 • via Nuitee
C
Carlos Alberto • family_with_children • ar
10
Sentirse a gusto como en casa
Pros:

Muy buena cocina y las instalaciones son excelentes. Una mezcla de clásico y moderno con muy buen gusto. Excelente atención del personal. Todo impecable.

Cons:

Podrían mejorar la conectividad a Internet.

2026-08-04 • via Nuitee
S
Sandra • family_with_children • cl
10
2026-08-03 • via Nuitee
I
Irene • solo_traveller • cl
9
Wnderful
Pros:

Location, staff very nice

2026-07-20 • via Nuitee
A
andres • couple • cl
10
2026-07-17 • via Nuitee
M
Milton Urriola M. • couple • cl
10
2026-07-13 • via Nuitee
M
María • solo_traveller • ar
10
Un placer total!
Pros:

Su calidez

2026-07-13 • via Nuitee
C
Carlos Felipe • couple • cl
8
Muy bien lugar para arrancarse a descansar.
Pros:

Me gusta la ubicación y lo acogedor que es.

Cons:

No me gustó la atención de una de las personas del desayuno, si dicen que estará disponible desde las 9 deberían tener todo listo a las 9 y no empezar a preparar a las 9… tener calefaccionado y servido todo ok a las 9. Lo otro que no me gusta es la poda carta en la noche para comer. Se agredeceria un sándwich o una pizza con un vino o bebidas.

2026-07-10 • via Nuitee
I
iván • solo_traveller • es
10
2026-07-09 • via Nuitee
V
Valentina • couple • cl
9
Como en casa
Pros:

La decoración es agradable, especialmente la bosca encendida que da un ambiente muy acogedor. El desayuno exquisito y la atención muy cálida.

Cons:

La cama es tan ancha que un velador queda salido hacia el pasillo, además tapa el interruptor y el enchufe, lo que dificulta prender y apagar el apliqué o enchufar el celular.
Echamos de menos una almohada más blanda. También se agradecería un sillón en vez del puf que instalaron, es incómodo para sentarse.

2026-07-08 • via Nuitee
I
iván • solo_traveller • es
10
2026-07-04 • via Nuitee
A
ANTONIA BC • solo_traveller • cl
8
2026-07-03 • via Nuitee
M
maria • couple • cl
10
2026-07-02 • via Nuitee
A
Alcalde • couple • cl
10
Estupendo
Pros:

Él personal y servicio

Cons:

Todo bien

2026-06-29 • via Nuitee
I
Ignacio • solo_traveller • cl
10
Pros:

La atención y el lugar es precioso, todo cerca caminando, un destino que no falla

2026-06-27 • via Nuitee
J
Jaime Ignacio • couple • cl
7
2026-06-25 • via Nuitee
J
Jose • solo_traveller • cl
8
2026-06-22 • via Nuitee
F
francisco • couple • cl
10
Tranquilidad y Confort
Pros:

Muy lindo y acogedor.

Cons:

Todo excelente, ningún comentario negativo

2026-06-16 • via Nuitee
B
Blanca • couple • cl
10
2026-06-13 • via Nuitee
J
JENNY • couple • cl
9
2026-06-13 • via Nuitee