Steigenberger Hotel Hamburg

Hotels
•
Steigenberger Hotels & Resorts
8.7 (6995 reviews)
Heiligengeistbrücke 4 , Hamburg , DE
+49 40 368060

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Breakfast
Central Location
Cons:
Cleanliness Issues
Limited Amenities
Misleading Minibar Information

Categories

Cleanliness
7.76
Issues reported with dust and cleanliness in the room, which affected the stay.
Service
9.73
Staff described as super friendly and attentive, contributing positively to the experience.
Location
9.27
Repeated mentions of the excellent and central location contributing to convenience.
Room Quality
8.22
General satisfaction with room size and comfort; however, issues with cleanliness noted.
Amenities
8.25
Lack of certain amenities like bathrobes and proper minibar setup.
Value for Money
8.21
Expected higher quality for the price, which aligns with a 5-star standard.
Food and Beverage
9.26
Breakfast was highly praised, with a diverse and rich selection.
Overall Experience
8.93
General positive sentiment; guests feel well looked after despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:13

Property Description

Luxurious Accommodation
Experience the epitome of luxury at the 5-star Steigenberger Hotel Hamburg. Wake up to scenic views of the city or canal from your air-conditioned room, complete with modern amenities and a spacious bathroom.

Culinary Delights
Indulge your taste buds at Restaurant Saal, offering a delightful array of tempting meals amidst a genuine Hamburg atmosphere. Whether it's a hearty breakfast or a romantic dinner, savor every bite during your stay.

Prime Location
Located in Hamburg’s vibrant Fleetinsel area, our hotel is just a stone's throw away from Lake Alster, St. Michel Church, and Hamburg Harbour. Immerse yourself in the city's rich culture and explore key attractions within walking distance.

Book your stay now and elevate your Hamburg experience at Steigenberger Hotel Hamburg!

Important information:

This property might host on-site functions, so noise may be audible in some rooms.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Location

Guest Reviews

8.7
Based on 6995 reviews
Cleanliness: 7.76
Service: 9.73
Location: 9.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 9.26
Overall Experience: 8.93
S
Susana • couple • nl
9
Good location and a hotel I would come back to.
Pros:

The hotel was big but well organised. Very clean. Breakfast was varied and good (it can however get busy).

Cons:

Nothing.

2026-09-19 • via Nuitee
S
Sylvia • couple • ch
8
Pros:

Das Frühstück war sehr gut.

2026-09-19 • via Nuitee
F
Felix • couple • de
8
2026-09-19 • via Nuitee
L
Louise • couple • dk
10
2026-09-19 • via Nuitee
P
Peter Bergmann • couple • dk
10
-
Pros:

-

Cons:

-

2026-09-19 • via Nuitee
M
Mattias • solo_traveller • de
10
2026-09-19 • via Nuitee
S
Sandra • solo_traveller • de
10
Pros:

Service, das Restaurant..Personal

Cons:

alles gut

2026-09-19 • via Nuitee
U
Ursula • solo_traveller • ch
7
2026-09-18 • via Nuitee
T
Terje • solo_traveller • no
8
2026-09-18 • via Nuitee
J
joseph • solo_traveller • il
10
נפלא
Pros:

אהבנו הכל

Cons:

ארוחת בוקר לא מספיק מכוונת צריך לשנות את המכלים

2026-09-18 • via Nuitee
E
Erika • solo_traveller • at
10
2026-09-18 • via Nuitee
I
ian • couple • gb
9
Excellent staff. one, off duty, remained to help with a client who had sustained a leg injury.
2026-09-18 • via Nuitee
C
Carole • couple • ch
10
Très chouette hôtel bien situé
Pros:

Le surclassement en suite supérieure au lieu de suite junior, l’emplacement de l’hôtel et le personnel

2026-09-18 • via Nuitee
B
Beat • solo_traveller • ch
9
Fast perfekt
Pros:

Großes Zimmer, sehr bequeme Betten, Aussicht, super Frühstück

Cons:

WLAN gibt's nur nach Registrierung im Steigenberger Portal. Echt Ätzend.

2026-09-18 • via Nuitee
P
Philipp • solo_traveller • de
6
Cons:

Keine Badewanne, leere Mini Bar und die Zimmer sehen sehr einfach aus

2026-09-17 • via Nuitee
R
Robert • couple • se
10
Fantastiskt
Pros:

Läget, rummet fantastiskt, trevlig personal speciellt Raymond och kollegan (kommer ej ihåg namnet) som löste bilparkeringen på det bästa sätt man kan tänka sej. Hoppas dom får beröm… Frukosten var superbra, allt man kan ville ha fanns uppdukat.

2026-09-17 • via Nuitee
R
Regina • couple • de
5
2026-09-17 • via Nuitee
D
Doris • family_with_children • ch
9
2026-09-17 • via Nuitee
C
Christina • solo_traveller • de
10
2026-09-17 • via Nuitee
R
Raymond • couple • de
8
2026-09-16 • via Nuitee