Steigenberger Hotel Hamburg

Hotels
•
Steigenberger Hotels & Resorts
8.7 (6995 reviews)
Heiligengeistbrücke 4 , Hamburg , DE
+49 40 368060

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Breakfast
Central Location
Cons:
Cleanliness Issues
Limited Amenities
Misleading Minibar Information

Categories

Cleanliness
7.76
Issues reported with dust and cleanliness in the room, which affected the stay.
Service
9.73
Staff described as super friendly and attentive, contributing positively to the experience.
Location
9.27
Repeated mentions of the excellent and central location contributing to convenience.
Room Quality
8.22
General satisfaction with room size and comfort; however, issues with cleanliness noted.
Amenities
8.25
Lack of certain amenities like bathrobes and proper minibar setup.
Value for Money
8.21
Expected higher quality for the price, which aligns with a 5-star standard.
Food and Beverage
9.26
Breakfast was highly praised, with a diverse and rich selection.
Overall Experience
8.93
General positive sentiment; guests feel well looked after despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:13

Property Description

Luxurious Accommodation
Experience the epitome of luxury at the 5-star Steigenberger Hotel Hamburg. Wake up to scenic views of the city or canal from your air-conditioned room, complete with modern amenities and a spacious bathroom.

Culinary Delights
Indulge your taste buds at Restaurant Saal, offering a delightful array of tempting meals amidst a genuine Hamburg atmosphere. Whether it's a hearty breakfast or a romantic dinner, savor every bite during your stay.

Prime Location
Located in Hamburg’s vibrant Fleetinsel area, our hotel is just a stone's throw away from Lake Alster, St. Michel Church, and Hamburg Harbour. Immerse yourself in the city's rich culture and explore key attractions within walking distance.

Book your stay now and elevate your Hamburg experience at Steigenberger Hotel Hamburg!

Important information:

This property might host on-site functions, so noise may be audible in some rooms.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Location

Guest Reviews

8.7
Based on 6995 reviews
Cleanliness: 7.76
Service: 9.73
Location: 9.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 9.26
Overall Experience: 8.93
A
Alexandra • couple • de
9
Pros:

Außergewöhnlich

2026-10-14 • via Nuitee
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Tashlyn • couple • za
10
2026-10-14 • via Nuitee
çağatay • couple • tr
9
2026-10-13 • via Nuitee
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Tania • couple • de
9
2026-10-13 • via Nuitee
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Michael • couple • de
9
2026-10-12 • via Nuitee
D
DINA • couple • il
7
2026-10-12 • via Nuitee
H
Hanne • couple • dk
10
2026-10-12 • via Nuitee
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Kai • couple • de
10
2026-10-11 • via Nuitee
E
Elke • solo_traveller • de
9
2026-10-11 • via Nuitee
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Katherine • couple • us
10
Excelled all my expectations
Pros:

Everything. It was a great location, extremely clean, fabulous

2026-10-11 • via Nuitee
S
Susanne • solo_traveller • de
10
Pros:

Alles perfekt

2026-10-11 • via Nuitee
J
Jens • couple • de
9
Sehr gutes Hotel in perfekter Lage
Pros:

Top Lage- sehr gute moderne Ausstattung

2026-10-11 • via Nuitee
C
Claudia • couple • at
8
2026-10-11 • via Nuitee
A
Alice • couple • de
8
2026-10-11 • via Nuitee
M
Maria • solo_traveller • it
7
Nice stay in the Hamburg center
Pros:

The location is perfect, the hotel is great!

Cons:

My sleep was interrupted by the noise from the street and was not deep though the beds and the room was conformable. Unfortunately, our room was not cleaned for 2 days, until we complained. Then, it went perfect

2026-10-11 • via Nuitee
A
Alexander • couple • de
10
Super Lage, um Hamburg zu erkunden.
Pros:

Lage, Freundlichkeit, Service

Cons:

nichts

2026-10-11 • via Nuitee
R
Roger • couple • ch
10
Pros:

Frisch mit viel Auswahl.

2026-10-11 • via Nuitee
S
Simone • couple • de
8
Pros:

Sehr schönes und stylisches Hotel ,
Sehr schöne saubere Zimmer .
Personal sehr aufmerksam und super freundlich .
Besonders hervorzuheben ist die Lage . Alles zu Fuß gut erreichbar

2026-10-11 • via Nuitee
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Sebastian • couple • de
9
2026-10-11 • via Nuitee
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Christine • extended_group • de
9
2026-10-10 • via Nuitee