Shin Yokohama Prince Hotel

Hotels
Prince Hotels & Resorts
7.9 (4972 reviews)
Kohoku-ku Shin-Yokohama 3-4 , Yokohama , jp

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Location
Service
Food and Beverage
Cons:
Cleanliness
Room Quality
Amenities

Categories

Cleanliness
7.04
Some guests mentioned issues with smells in smoking rooms and general cleanliness concerns.
Service
8.51
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
8.55
The hotel is conveniently located near Shin-Yokohama Station and local attractions.
Room Quality
7.5
Some comments indicated the rooms were a bit small and some noise issues were noted.
Amenities
7.53
Amenities were seen as limited, with requests for items like air purifiers.
Value for Money
7.99
Overall satisfaction with price relative to the experience provided.
Food and Beverage
8.04
Breakfast options received positive feedback, although some concerns about service during peak times.
Overall Experience
8.01
Generally positive, with some concerns that did not overwhelmingly detract from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:14

Property Description

Modern Accommodation with Spectacular Views
The Shin Yokohama Prince Hotel offers a contemporary stay just a short walk from the Shinkansen Station. Enjoy stunning views of Mount Fuji or Tokyo Tower from your room's wide windows. Indulge in the convenience of in-room WiFi and top-floor dining options, including a bar and Japanese restaurants.

Convenient Transportation and Nearby Attractions
Benefit from direct Limousine Buses to Haneda Airport and easy access to bullet trains at Shin-Yokohama station for exploring Tokyo, Kyoto, and Osaka. Don't miss visiting the Shin-Yokohama Ramen Museum just a short distance away. Additionally, a year-round ice-skating rink and Shopping Plaza Prince Pepe are within walking distance for added entertainment and shopping.

Culinary Delights and Panoramic City Views
Experience exquisite Kaiseki cuisine and fresh seafood at Hagoromo Japanese Restaurant on the 40th floor with breathtaking city panoramas. Savor Teppanyaki, buffet meals, and unwind at the 7th-floor summer beer garden for a memorable dining experience.

Book your stay at Shin Yokohama Prince Hotel now for an unforgettable experience!

Important information:

The Limousine Bus to Haneda Airport takes about 40 minutes.
From Shin-Yokohama Shinkansen Station via bullet train, it takes about 10 minutes to Shinagawa Station in Tokyo, 75 minutes to Nagoya, 110 minutes to Kyoto and 120 minutes to Osaka.
The hotel has a Green Program. Guests staying 2 nights or more can choose not to have their room cleaned, and will receive a discount in return.

Effective April 1, 2026, breakfast charges will be revised:
Breakfast is available for an extra charge:
Adult: JPY 3500, per day
Child: aged 4–12 years: JPY 1,900, per day.

Please note that a power outage is scheduled to occur from 1:00 to 5:00 on Monday, January 11, 2027 and Sunday, January 17, 2027.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 1000 per day.

Location

Guest Reviews

7.9
Based on 4972 reviews
Cleanliness: 7.04
Service: 8.51
Location: 8.55
Room Quality: 7.5
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 8.04
Overall Experience: 8.01
T
Takahiro couple jp
6
助かりました。
Pros:

新横浜駅、アリーナに近くて助かりました。
朝食がおいしかったです。

Cons:

お部屋が狭く感じました。
必要最低限は揃っていますが
アメニティーが少し残念
バスマットは必要かと…

2026-07-04 via Nuitee
M
mieko solo_traveller jp
6
2026-07-04 via Nuitee
N
Naoki couple jp
7
2026-07-04 via Nuitee
品川 couple jp
8
建物は古いが好立地
Pros:

新横浜駅からも近く、横浜アリーナへも徒歩ですぐの好立地

Cons:

エアコンが館内統一でお部屋で調整できないところ。
お風呂のカーテンの幅が狭いのできっちり閉まらないところ。
ツインルームのベッドサイドのコンセントが片方のベッドサイドにしかなかったところ。
ティッシュペーパーが5〜6枚しか入ってなかったところ。

2026-07-03 via Nuitee
T
TAKASHI couple jp
9
good!
Pros:

窓から横浜アリーナが見える部屋だった。
ベッドの硬さも調度良かった。
周囲の音もせず、静かだった。
手荷物の収受もスムーズに出来た。

Cons:

チェックインの手続きに時間が掛かった。

2026-07-02 via Nuitee
M
Masami couple jp
7
横アリ利用ならあり!
Pros:

横浜アリーナを利用する予定だったので駅からも会場からも近かったこと。

Cons:

横浜アリーナのイベントと重なっているとスタッフの方がピリピリしているのか笑顔のない接客が気になりました。捌くだけのロボットのようであまりいい気持ちにはなりませんでした。

2026-07-02 via Nuitee
K
kaori solo_traveller jp
6
2026-07-01 via Nuitee
藤井 solo_traveller jp
10
2026-07-01 via Nuitee
やまだ solo_traveller jp
9
Pros:

立地が最高。42階スカイラウンジではバーテンダーの方がとても親切にしてくれて、こんな応対のよいラウンジは他にないです。ラウンジのお酒や料理もとても美味しい。

Cons:

ベッド横にコンセントが欲しい

2026-07-01 via Nuitee
T
TAKAKO extended_group jp
8
最高
Pros:

駅近。食事に困らない

2026-06-30 via Nuitee
サトコ solo_traveller jp
8
2026-06-30 via Nuitee
T
Takeda couple jp
10
2026-06-30 via Nuitee
S
Satoko solo_traveller jp
8
2026-06-30 via Nuitee
T
Tomotsugu couple jp
7
2026-06-29 via Nuitee
Y
YUKIKO solo_traveller jp
10
満足
Pros:

ライブ会場の横浜アリーナから近かったことと、新横浜の駅からも近かった
ショッピングが楽しめた

2026-06-29 via Nuitee
M
Mutuko extended_group jp
8
2026-06-29 via Nuitee
国臣 solo_traveller jp
8
2026-06-29 via Nuitee
T
TOMOAKI couple jp
5
料金が高い
Pros:

横浜アリーナに近い。

Cons:

朝食料金が高いのに種類が少ない。オムレツの生作成は良かった。

2026-06-29 via Nuitee
T
takako solo_traveller jp
5
目的地に近いので便利だった。
Pros:

部屋が広い

Cons:

テレビのリモコン反応悪い。
冷蔵庫が小さい

2026-06-29 via Nuitee
Y
Yumiko extended_group jp
5
場所がいい
Pros:

横アリ近い、コンビニある

Cons:

アメニティが無い

2026-06-29 via Nuitee