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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Heating
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Lift / Elevator
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Wheelchair accessible
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ATM/cash machine on site
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Vending machine - drinks
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Indoor pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Screens / Barriers between staff and guests for safety
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Convenient Location near Great Smoky Mountains
Explore the beauty of Great Smoky Mountains National Park just a stone's throw away from our hotel in Gatlinburg, Tennessee.
Comfortable Rooms with Amenities
Relax in our rooms equipped with a microwave, refrigerator, private balcony, and flat-screen TV for your convenience and enjoyment.
Relaxing Indoor Pool and Hot Tub
Unwind at our indoor heated pool and hot tub, perfect for a soothing break after a day of exploration.
To experience comfort and convenience amidst natural beauty, book your stay at Black Bear Inn & Suites today.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Parking
Free private parking is possible on site (reservation is needed).
Location
Guest Reviews
The hotel staff was great. Very nice, friendly and accommodating. The location is good we could walk right out the hotel door and we were right on the main strip. The beds are comfortable and the room and the hotel is clean. We will definitely stay at this hotel again.
The pool was under construction so we couldn't swim. It was hot. I think they could've chosen a better time to do pool construction than their busy summer season. It also effected parking due to some spots up close being blocked off. Also, although the hotel and rooms were clean the room floors were very sticky and we had to wear shoes in our room or our feet were black due to the floors. They need to clean floors better. Or maybe change what they are cleaning floors with.
The door locks to the room did not work. The room and hotel had a funky smell not clean. Same breakfast everyday.
It was not clean and ac window unit smelled bad.
I thought it was really great the location most of the rooms had balconies The breakfast was awesome
The pool water was awful The pool was clean but the water was not that great
location was great, it was at the quiet end of the strip, but still within easy walking distance of everything. Breakfast was excellent. I think the server's name was Victor, he was so cheerful and friendly.
Sad to learn that the pool was closed, although it was an event from Mother Nature that no one could control. I do wish there had been a notification that it was closed-- but that probably is unrealistic.
We've stayed here 5 times in the last 4 years, it's always top notch, from the location to the wonderful breakfast, it's great.
The hotel has recently been renovated, very nice. I like the location on the strip, it close enough to walk to everything but not right in the middle of all the madness. The hot breakfast is a very good southern style breakfast. We are traveling for work and always stay the night in Gatlinburg before heading to Blacksburg, VA.
Had no complaints.
Location is awesome. The hotel was close to everything
Rooms and bathrooms are small. With construction there are not many parking spaces. The hotel needs garbage containers in the parking lot or at least inside the doors.
Convenient to strip
Evening staff (9pm) wouldn't answer phones. No sheets. Morning Robert was full of excuses and we were dingdong ditched at 11pm.
Great location. Very nice room. And a clean room. Staff was very friendly and helpful.
All good!
everyone was absolutely amazing
Everything was great
Hotel and room location are great. They have one of the best breakfasts you’ll find.
We never could get the Wi-Fi to work in our room, it would work in the lobby, but not our room.
Location
Nothing
Servicio y amabilidad del personal
Nada
Loved the balcony
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