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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Tennis court
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Chapel/shrine
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Private parking
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Kid meals
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Indoor play area
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Kid-friendly buffet
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Open-air bath
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Public Bath
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Hot spring bath
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Wine/champagne
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Beauty Services
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Fitness/spa locker rooms
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Tennis equipment
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Manicure
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Pedicure
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Hair Salon Services
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Security alarm
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Thermometers for guests provided by property
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Hot Spring Baths
Indulge in a rejuvenating experience with our chargeable natural hot spring baths, perfect for unwinding after a day of exploring Kobe.
Dining Options and Wellness Facilities
With 5 dining options to choose from and a spa along with an all-year indoor pool, guests can enjoy a variety of cuisines and relaxation opportunities during their stay.
Convenient Location and Recreational Activities
Located just minutes away from major stations, the hotel also offers recreational amenities such as a tennis court, fitness center, and bicycle rentals for guests to fully enjoy the surroundings.
Ready to experience luxury and comfort at Kobe Bay Sheraton Hotel and Towers? Book your stay now and treat yourself to a memorable getaway.
Please note that guests with a tattoo may not be permitted to use the hotel’s pools or other facilities where the tattoo might be visible to other guests.
Wi-Fi connection may be weaker in some rooms/areas. The hotel cannot guarantee the safety of the network. Please contact the hotel for more information.
When booking 8 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
アクセスがよく、宿泊者は駐車場が無料なところが良かった。
高級感があり、客室も温泉もとても清潔で良かった。
源泉掛け流し、が良かった。
なし
地點在地鐵站出來後就到了，床很好睡，還有溫泉也不錯，想好睡得選這間，早餐酸普通中上水準
朝食は大変美味しく頂きました。
夕食レストランの閉店時間が早くて、仕事を終えてホテルに帰ってからは食事ができず、コンビニでパンなどを買って食事に変えました。１軒でも良いのですが食事が取れる場所がほしかったです。立地環境が良すぎて外に出ても外食できる場処が見つかりませんでした。
綺麗で快適
とくになし
The onsen is nice, especially the outdoor pool.
When we arrived, the third bed we needed, booked and paid for, was not ready and they then proceeded to tell us we need to pay more for it even though we showed them our booking and what we paid. We also booked a non-smoking room, but got a floor and room that distinctly smelled like smoke they tried to clean (16th floor). We ran the air purifier, which makes a sound hoping to at least breathe clean air. Switching on the tv we realized the max volume is 20 and we cannot hear anything. Enquiring about these issues resulted in 'this is hotel policy' and 'there's nothing we can do'. In addition, the AC did not work properly. Even though we reduced it to 18°C, the temperature in the room never dropped below 23°C (I measured it). Definitely not what we expect from a Sheraton hotel. Very disappointed.
Great hotel. Love the location on Rokko island with cafes and restaurants nearby but a quite peaceful area
Nothing
溫泉超讚
行政樓層喝酒有限定時間 一小時需輪流 怪怪的
お風呂が良かったです
温水プールが使えなかったことです
源泉の温泉があり、宿泊者ようのリラックスルームも素敵でした。海への散歩もいい距離
なし
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