Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location near Hyde Park, transport and attractions
Very friendly and helpful staff (multiple mentions)
Spacious, comfortable and well-appointed rooms
Outstanding spa and indoor pool; barista coffee included
Clean facilities and comfortable beds
Great breakfast offerings
Cons:
Executive lounge quality reported to be declining
Indoor pool sometimes too warm
Occasional wifi/phone reception slowness
Minor room maintenance issues (vent, marks, shower temperature control)
Limited Spanish-speaking staff noted by some guests
Occasional check-in delays when busy

Categories

Cleanliness
9
Rooms and facilities repeatedly described as very clean; spa and indoor pool noted as clean and well maintained.
Service
9.3
Staff frequently praised as very friendly and helpful (several named staff), with consistently positive service experiences; minor note about limited Spanish-speaking staff.
Location
9.5
Consistently lauded for a prime location near Hyde Park, transport links and walking distance to major attractions and shopping.
Room Quality
9
Rooms described as spacious, luxurious with very comfortable beds and well-designed bathrooms; occasional minor wear (marks on wall, a loose vent) reported.
Amenities
8.2
Outstanding spa and indoor pool and included barista coffee noted; however executive lounge quality reportedly declining and the indoor pool can be uncomfortably warm at times, lowering the amenities score slightly.
Value for Money
8.8
Not frequently called out explicitly; overall positive impressions of rooms, service and location support a target-level value rating for this property.
Food and Beverage
8.6
Breakfast repeatedly praised (fruit, barista coffee) though some items (sausage/bacon) were described as average; overall F&B service is good.
Overall Experience
8
Generally very positive stays with excellent staff, location and rooms, but recurring minor negatives (declining executive lounge, occasional wifi/phone slowness, pool temperature, check-in waits and small maintenance issues) slightly reduce the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Luxurious Accommodation

Experience the epitome of luxury at Sheraton Grand Sydney Hyde Park with fully-refurbished rooms offering stunning views of Sydney CBD and Hyde Park. Indulge in the comfort of separate bathtub and shower, with select suites featuring a private balcony and spa bath for the ultimate relaxation.

The Gallery Dining Experience

Unwind in the social ambiance of The Gallery, where you can enjoy a morning coffee or afternoon tea in a relaxed setting. Whether it's a quick bite or a leisurely meal, this space is perfect for meeting and dining with friends or colleagues.

Rooftop Health Club and Sheraton Club

Elevate your stay with access to the rooftop Health Club, complete with an indoor heated pool, a 24-hour fitness centre, and an award-winning day spa. For an exclusive experience, visit the Sheraton Club on Level 21 for breathtaking views of Hyde Park, continental breakfast, and evening drinks with canapés.

Book now to elevate your Sydney experience at Sheraton Grand Sydney Hyde Park.

Important information:

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

Please note that there is a 1.95% charge when you pay with a credit card.

Please note that the charge for self-parking is AUD 65 per day, and valet parking is AUD 95 per day. This includes car park reentry.

Please note a government issued photo identification card is required upon check-in.

Sheraton Club dress code during the evening drinks and canapés service is smart casual with appropriate footwear. Thongs/flip-flops and hotel slippers are not permitted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

8.8
Based on 4995 reviews
Cleanliness: 9
Service: 9.3
Location: 9.5
Room Quality: 9
Amenities: 8.2
Value for Money: 8.8
Food and Beverage: 8.6
Overall Experience: 8
S
Serge • solo_traveller • nc
9
Sinon l’hôtel est très bien
Pros:

L’emplacement

Cons:

La qualité et la quantité des prestations au salon exécutive diminuent à chaque séjour que nous faisons dans cet établissement et c’est plusieurs fois par an

2026-10-31 • via Nuitee
C
Catherine • couple • au
10
Pros:

Fabulous atmosphere and location, very friendly and helpful staff, wonderfully comfortable beds

Cons:

Nil

2026-10-31 • via Nuitee
N
nimityb • couple • au
10
A classy, wonderful stay that we will remember!
Pros:

The room was exceptional. Spacious, clean, and well thought out in design.
The bathroom was a standout, with plenty of room and multiple power outlets.

Cons:

wifi and phone reception was very slow, but passable.

2026-10-30 • via Nuitee
T
Tania • couple • au
5
2026-10-29 • via Nuitee
M
Marcus Tadeu • couple • au
10
Best choice
Pros:

Great staff, very clean and organised, the room was quiet and spacious, location was perfect.

Cons:

We liked everything

2026-10-29 • via Nuitee
D
Derek • couple • au
10
Pros:

room was great, bed was super comfy....

Cons:

not much

2026-10-29 • via Nuitee
M
Miia • couple • au
9
Excellent location to stay
Pros:

Really comfortable and spacious room. Breakfast was fabulous and it was great that barista coffee os included in the price. Pool area has a lovely view.

Cons:

The pool was very warm, I would say too warm, not refreshing, considering there is a hot tub and sauna for those wanting heat. Maybe it is so warm because the roof top is glass and heats the area? Not a deal breaker, still a lovely spot for a swim.

2026-10-29 • via Nuitee
R
Rebarte • family_with_children • au
10
Pros:

Great staff convenient location close to everthing and awesome buffet breakfast!

2026-10-29 • via Nuitee
C
candice • couple • au
9
relaxing and enjoyable
Pros:

everything no notes

Cons:

nothing

2026-10-29 • via Nuitee
T
Takayo • couple • jp
10
2026-10-28 • via Nuitee
M
Monique • family_with_children • au
10
2026-10-27 • via Nuitee
A
Angela • couple • au
8
2026-10-27 • via Nuitee
M
María Soledad • couple • cl
9
Muy Buena
Pros:

Muy bueno

Cons:

Seria mejor si el personal hablara español.

2026-10-27 • via Nuitee
N
Natalino • solo_traveller • au
10
2026-10-26 • via Nuitee
T
Tim • extended_group • au
9
Overall great!
Pros:

Every staff member were lovely and very accomodating.

Cons:

Room had a vent that was not attached correctly and there were a few marks on the wall. Nothing major but just minor issues.

2026-10-26 • via Nuitee
P
Peter • couple • au
10
Very enjoyable
Pros:

Everything that the hotel offerred.

Cons:

nothing

2026-10-25 • via Nuitee
T
tommy • couple • au
9
2026-10-24 • via Nuitee
A
Adrian • couple • au
10
2026-10-24 • via Nuitee
S
susan • couple • ie
5
2026-10-23 • via Nuitee
S
susan • couple • ie
5
2026-10-23 • via Nuitee