Quality Inn & Suites Denver Airport - Gateway Park

Hotels
Quality Inn
6.4 (590 reviews)
3300 North Ouray Street , Aurora , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Breakfast
Friendly staff
Open pool
Cons:
Dirty carpets
Rude staff
Issues with room quality

Categories

Cleanliness
4.48
The reviews cited dirty carpets, trash in the rooms, and reports of bed bugs, indicating very poor cleanliness standards.
Service
6.45
The service was criticized for being unresponsive and unhelpful, particularly during a payment issue.
Location
5.49
Several comments mentioned that the hotel is not near the airport, leading to a lower perception of location value.
Room Quality
5.94
Rooms were reported as not clean and having issues like non-working toilets and exposed wiring.
Amenities
7.97
Positive comments about the breakfast and pool availability offset some negative sentiments.
Value for Money
6.93
Some guests felt they didn't get their money's worth due to service and cleanliness issues.
Food and Beverage
6.48
Though breakfast had positives, there were complaints about the availability of decent food.
Overall Experience
7.45
Highlighting both positive and negative experiences, guests expressed a mix of satisfaction and disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:33

Property Description

Convenient Airport Shuttle and Nature Proximity
Quality Inn & Suites Denver Airport - Gateway Park is perfectly situated just 18 km from Denver International Airport, offering a hassle-free 24-hour shuttle service. Nature lovers will appreciate its proximity to the Rocky Mountains, ideal for a quick getaway.

Relaxation and Fitness Options
Guests can unwind in the indoor heated pool and hot tub, or stay active in the 24-hour fitness center. For business travelers, a well-equipped business center is available. Start your day right with a complimentary hot breakfast buffet.

Modern Amenities and Comfort
Enjoy free airport transportation and high-speed Wi-Fi. The hotel boasts interior corridors for added security. Rooms are equipped with all the essentials including kitchen facilities in select rooms. Book now for a seamless stay experience.

Important information:

Parking Fee of $10.00 USD per day applies.

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.4
Based on 590 reviews
Cleanliness: 4.48
Service: 6.45
Location: 5.49
Room Quality: 5.94
Amenities: 7.97
Value for Money: 6.93
Food and Beverage: 6.48
Overall Experience: 7.45
N
Nellie family_with_children us
4
Don’t use if you need airport shuttle
Pros:

The bed was very comfortable.

Cons:

The floors were so thin, we could hear the people above stomping around at 4 am. We only booked this place because of the shuttle, ended up having to Uber to the airport. We ordered a shuttle for 5:45 am, and we arrived at 5:45 am downstairs- partly because the elevator had a sign saying it was out and we had to find stairs and walk down with luggage from the 3rd floor. Still, we were on time, I looked at my watch to make sure, but the shuttle had just left without us. Next pre requested one, 45 minutes later. The other hotel we stayed at, had regular shuttles running every 30 minutes- much better system. On arrival we had to call and then wait 40 minutes for the shuttle to arrive.

The room was spacious though, if old, and had good AC.

2026-07-25 via Nuitee
S
Stephen solo_traveller us
3
Inexpensive hotel yet I feel I overpaid
Pros:

Breakfast was ok. Room was ok.

Cons:

Shower had no cold water. So hot essentially couldn't shower without scalding yourself.

I called from Denver airport to ask for a shuttle. They said it would be 40 minutes before they'd find a driver. I took a taxi that cost $50.

2026-07-24 via Nuitee
H
Hatfield solo_traveller us
4
Expected better
Pros:

It was easy access from the highway

Cons:

Bedsheets were spotted with stains. A GFI outlet plug was burnt out, dangerous.
The internet was not available for the t.v.
A control knob was missing on the AC unit.

2026-07-20 via Nuitee
M
Mark solo_traveller us
5
2026-07-18 via Nuitee
K
Kartheek couple us
1
2026-07-18 via Nuitee
W
wilma neeland solo_traveller ph
7
2026-07-17 via Nuitee
A
Allan couple us
7
2026-07-14 via Nuitee
G
Galo couple us
10
2026-07-14 via Nuitee
M
Merle solo_traveller us
3
Pros:

The front desk lady was very nice. That was the only good thing about this place.

Cons:

Rooms were dirty. Carpet needs cleaning. mattress were old and needs replacement. Old lighting. Need more electrical receptacles.

2026-07-08 via Nuitee
E
Elizabeth family_with_children us
2
Terrible
Pros:

Customer Service was friendly

Cons:

Main facility water leak in the hallway on the 1st and 4th floor Hallways smelt terrible from water leak. The room tables had table legs that were not fully attached, the lamp shades were colored on from prior guests, the refrigerator had a missing drink holder in the door. The towel holder in the restroom was partially pulled out of the wall, the shampoo and conditioner bottles were empty in the restroom. I informed Tesa the lady that checked me in and she stated she would note the reservation but to make sure to inform Rep at check out. At check-out I spoke with Samantha and Tesa did not put notes on the reservation. Samantha said to contact Tomo the manager Monday morning 07\06\2026 I have tried calling twice today been put on hold both times for over 30 minutes. I will not recommend nor will I book a room at this location again

2026-07-07 via Nuitee
S
Sulema solo_traveller us
1
Pros:

Esta muy sucio feo y caro sin alberca mi hija es alérgica ala humedad

Cons:

Nada es un hotel muy malo

2026-07-06 via Nuitee
O
Obed family_with_children us
3
Publicidad engañosa
Pros:

La habitation estaba bien pero el microondas y la cafetera estaba sucio. También el hotel dice que tiene piscina pero no hay. Le preguntamos a la señora de recepción por la piscina y dijo que no habia. Luego regresé y le enseñé que en la aplicación dice que si hay piscina y le enseñé fotos y dijo que estaba en renovación cuando al principio negó que hubiera piscina. No fueron amables en recepción.

Cons:

La limpieza y que no hubiera piscina.

2026-07-06 via Nuitee
J
Joyce family_with_children us
3
2026-07-02 via Nuitee
B
Betsy family_with_children us
1
Cons:

That was the worst “hotel” that we have ever stayed in. Don't waste your money.

Dirty beds, walls, bathroom, and furniture.

2026-07-01 via Nuitee
B
Bella solo_traveller us
2
2026-06-26 via Nuitee
R
Ruben family_with_children us
10
Never again
Pros:

It was good

Cons:

I
Booked online , needed sleep and someone knocked on my door and woke me up saying i was a homeless staying there

2026-06-20 via Nuitee
R
Randall solo_traveller us
4
2026-06-19 via Nuitee
L
lisa family_with_children us
5
It was just blah
Pros:

Not much at all.

Cons:

There was a funky smell and the air conditioner took forever to cool the room.

2026-06-14 via Nuitee
O
Oleksandr family_with_children ua
5
Cons:

Хамське відношення персоналу до людей. Дівчина на ресепшн не повинна працювати в сфері обслуговування.

2026-06-13 via Nuitee
B
Becky couple us
6
Pros:

Clean, comfortable room, staff was pleasant and polite

Cons:

Elevators out of service, waiting on room to be cleaned and it was after five,

2026-06-11 via Nuitee