Avani Melbourne Box Hill Residences

Hotels
Avani Hotels & Resorts
9.4 (2038 reviews)
12-14 Nelson Road , Box Hill , au

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice modern design
Cons:
Infrequent cleaning
Noise issues
Some amenities unavailable during the stay

Categories

Cleanliness
8.39
Only cleaned and serviced once per week, insufficient bedding changes.
Service
9.99
Staff were genuinely warm and attentive, creating a welcoming atmosphere.
Location
9.9
Conveniently located near shopping centres and train station.
Room Quality
8.85
Nice modern design and well-equipped kitchen; however, some issues noted with noise.
Amenities
8.88
Great rooftop pool and gym, though the pool was unavailable at times.
Value for Money
9.84
Good value for the overall offerings despite some additional charges.
Food and Beverage
9.39
Dining options offered delicious food and great ambience.
Overall Experience
9.99
A memorable experience with exceptional service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:01

Property Description

Fresh Interiors and Stylish Rooftop Amenities
Avani Melbourne Box Hill Residences offers guests a modern and inviting atmosphere with fresh interiors and stylish rooftop amenities, perfect for relaxation and enjoyment.

Spacious Entertaining Areas and Outdoor Heated Pool
The hotel provides spacious entertaining areas for social gatherings or relaxation. Guests can also take a refreshing dip in the outdoor heated pool while enjoying views over Box Hill Gardens.

Fully-Equipped Suites with Private Balconies
All suites at Avani Melbourne Box Hill Residences are equipped with air conditioning, a flat-screen TV, and a fully-equipped kitchen. Guests can unwind in their own private balcony and dining area, ensuring a comfortable and convenient stay.

Experience the perfect blend of comfort and style at Avani Melbourne Box Hill Residences. Book now for an unforgettable stay!

Important information:

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

Please note when booking more than 4 rooms, different policies and additional supplements may apply.

Please note a AU $100 credit card pre authorization is required upon arrival. You should be reimbursed within 7 days of check-out, subject to an inspection of the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 18 per day.

Location

Guest Reviews

9.4
Based on 2038 reviews
Cleanliness: 8.39
Service: 9.99
Location: 9.9
Room Quality: 8.85
Amenities: 8.88
Value for Money: 9.84
Food and Beverage: 9.39
Overall Experience: 9.99
D
Darren couple au
10
Always our first option when in Melbourne.
Pros:

Convenient to tram, trains and has parking.

2026-07-25 via Nuitee
L
Laura family_with_children au
10
Staff were so lovely, room was beautiful, comfy beds, amazing views and so so quiet
Pros:

Loved everything! Will be back for sure

Cons:

It was cold weather so couldn’t utilize pool and spa on roof haha - amazing view

2026-07-25 via Nuitee
P
Pepi family_with_children au
10
💯
Pros:

Staff are amazingly friendly always at each visit over 20 visits

Cons:

N/A

2026-07-24 via Nuitee
O
Oswald solo_traveller au
10
2026-07-23 via Nuitee
L
Linda couple au
8
Clean, comfortable, convenient accommodation
Pros:

Location was perfect, an easy 5 minute walk to both public and public hospitals.
Comfortable accommodation, on site cafe and when cafe closed you are able to order in meals from next door restaurant

2026-07-23 via Nuitee
K
Kylie solo_traveller au
10
Everything was good 😊
Pros:

The staff are very nice and helpful The one bedroom was clean and comfortable. We have everything we need. We love staying there.

Cons:

Everything is good

2026-07-21 via Nuitee
P
Palnurse NONE
8
Convenient and comfortable
Pros:

Stayed with Avani at Boxhill due to an appointment at the hospital which was literally a 5 minute walk, this meant I arrived relaxed and well rested.
I was upgraded to a suite which was more than adequate with views over the local park.Comfortable bed and well equipped kitchenette.

2026-07-20 via Tripadvisor
T
Trail26741181833 Business
10
Very impressed
Pros:

I stayed here during a recent work trip and was very impressed with the room - spacious, clean, quiet and very comfortable. Staff were friendly and professional and the location was great - just a quick walk across the road for dinner with friends and breakfast in the next-door cafe. The only negative was I didn't get to stay longer - looking forward to my next stay when I can hopefully check out the rooftop pool and spa!

2026-07-20 via Tripadvisor
A
Alison couple au
10
2026-07-20 via Nuitee
S
Stephanie solo_traveller au
8
Cosy apartment
Pros:

Good location, great customer service at reception, cosy apartment

Cons:

No heating in the bedroom

2026-07-19 via Nuitee
J
Jennifer solo_traveller au
9
Pros:

Close to hospital

Cons:

Nothing

2026-07-19 via Nuitee
K
Kath couple au
10
2026-07-19 via Nuitee
R
Riley couple au
10
2026-07-18 via Nuitee
S
Shalinda solo_traveller au
10
2026-07-18 via Nuitee
H
Helga couple au
9
2026-07-17 via Nuitee
H
huiying family_with_children au
10
2026-07-17 via Nuitee
C
Cat couple au
9
2026-07-14 via Nuitee
3
361winstonj Couples
2
Bad , ripped off
Pros:

Paid about 700 for 4 nights then gets charged almost 500 for cleaning fees after - pathetic - could have gone another day elsewhere. NEVER RETURNING AGAIN!!! And I don’t recommend anyone go

2026-07-13 via Tripadvisor
N
Nick couple au
9
Very good
Pros:

Location. Clean. Facilities

Cons:

Not enough power points

2026-07-13 via Nuitee
D
D6467EAraymondb NONE
10
Great location and Views
Pros:

Love the ease of booking, cleanliness of room and great views. The surrounding restaurants and shops add to the experience.

2026-07-12 via Tripadvisor