Tru By Hilton Terrell

Hotels
•
Tru by Hilton
8.9 (401 reviews)
200 Olivia Drive , Terrell , US
+1 469-837-7200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Cons:
Thin walls
Inadequate soundproofing
Service issues during breakfast

Categories

Cleanliness
8.53
Consistently mentioned as clean but some noted concerns about the overall nature of certain rooms.
Service
10
Staff described as friendly and helpful, with positive mentions about their efforts to meet guest needs.
Location
9.5
Location praised as convenient and great, with guests appreciating its proximity to amenities.
Room Quality
8.04
Mixed reviews about room quality; some found rooms small and inadequate soundproofing.
Amenities
8.99
Basic amenities mentioned positively but some concerns about offerings and availability.
Value for Money
9.02
Generally perceived as a good value for a clean and convenient stay.
Food and Beverage
7.98
Breakfast was adequate but some issues noted with freshness and service.
Overall Experience
9.13
Overall positive experience highlighted by cleanliness and service, despite some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:29

Property Description

Modern Accommodations
Tru By Hilton Terrell offers stylish and air-conditioned rooms with private bathrooms and free WiFi. Each room features a flat-screen TV and complimentary toiletries, ensuring a comfortable stay for every guest.

Convenient Amenities
Guests can enjoy the convenience of a 24-hour front desk staffed with knowledgeable personnel ready to assist with any inquiries. The property is non-smoking, providing a clean and healthy environment for all visitors.

Prime Location
Located just a short distance from popular attractions like the Dallas Holocaust Museum and Dallas World Aquarium, Tru By Hilton Terrell is the ideal choice for travelers seeking comfort and accessibility during their stay in Terrell.

Experience a perfect blend of modern comfort and convenience at Tru By Hilton Terrell. Book your stay now for an unforgettable hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 401 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 8.04
Amenities: 8.99
Value for Money: 9.02
Food and Beverage: 7.98
Overall Experience: 9.13
E
Esperanza • family_with_children • us
8
2026-09-10 • via Nuitee
A
Achaisha • family_with_children • us
10
Clean and cozy
Pros:

Clean and cozy

Cons:

There were some very rude guests in the lobby but otherwise nice stay.

2026-08-21 • via Nuitee
S
Steven • solo_traveller • us
10
Pros:

Bed and pillows were great. A/C was good and cold even the Texas temps were over 100

Cons:

Need a coffee pot in room but lobby coffee was good

2026-08-21 • via Nuitee
C
Cindy • extended_group • us
10
2026-08-17 • via Nuitee
B
Burton • couple • us
10
2026-08-08 • via Nuitee
D
Debra • couple • us
10
We look forward to staying there again
Pros:

Is absolutely beautiful from the interior to the exterior… The rooms are clean, sanitized very modern and the staff is amazing. It’s such a comfortable feel from the pool table to the pool to all the interior decorations..

2026-08-03 • via Nuitee
A
April • family_with_children • us
10
My stay here is always amazing when I come visit!! Cedrick he’s the best host! Makes us feel so welcome! The rooms are c
Pros:

It was clean and comfortable

2026-07-13 • via Nuitee
K
Karen • family_with_children • us
7
2026-06-21 • via Nuitee
C
Creole Queen Cuisine • solo_traveller • us
8
Great location in the hometown of Jamie Foxx
Pros:

The location was great and across from lots of shopping and Buc'ees. There was lots of inventive seating for chatting and studying, and the decor was beautiful. There was even a pool table.

Cons:

There is no closet in the room, and the room seemed smaller than the average hotel room. People waited while at breakfast for the eggs, sausage, and pancake machine to be refilled. This was the first time I had ever waited for food to be refilled at a hotel breakfast. Perhaps they were short on staff the day that I went because I only saw 1 person where most places have 2 people working for breakfast.

2026-06-16 • via Nuitee
W
WeiJyun • solo_traveller • us
10
Pros:

裝潢非常漂亮，顏色亮眼但是不混亂，進來的時候有被驚艷到。早餐還不錯，wifi中規中矩大概6mbps。位置鄰近很大間的Bucee's。

2026-06-15 • via Nuitee
R
Robert • solo_traveller • us
10
2026-06-10 • via Nuitee
H
Holmes • solo_traveller • us
9
Pros:

Staff was good

2026-06-05 • via Nuitee
B
Blake • extended_group • us
2
2026-06-05 • via Nuitee
K
Karie • extended_group • us
9
2026-05-30 • via Nuitee
A
Alyssa • couple • us
1
2026-05-30 • via Nuitee
S
Shearer • couple • us
8
Pros:

The property is very clean, updated and a perfect location to all the things.

Cons:

I did not like that we couldn’t check in, at check in and how the situation was handled before a manager stepped in and helped.

2026-05-18 • via Nuitee
F
Fischer • couple • us
10
Fantastic, good value and wonderful staff.
Pros:

Flexibility, worked with me and was extremely nice.

Cons:

Could use healthier breakfast options.

2026-05-12 • via Nuitee
B
Bryan • couple • us
10
2026-05-07 • via Nuitee
S
Stacey • couple • us
9
Perfect for our one-night stop
Pros:

Location was perfect for our stop. Area seemed safe and was convenient to many restaurants and Bucee's.
Lobby was pleasant, clean and staff was friendly during check-in and out.
Breakfast was typical for hotel quick breakfast--oatmeal with toppings, donuts, English muffins, bagels, variety of cereals, pancake maker, scrambled eggs, sausage slices. Drinks--milk, juices (no apple), coffee and tea. Fruit--only apples and bananas.
Room was clean with no carpet which is always a bonus. Small frig, place for your suitcase and hanging above it, desk and tv with streaming services for you to log into if you choose.
Bathroom has a walk-in shower with shampoo, conditioner, and body wash in dispensers. Body wash bottle fell off the holder when my husband tried to pump it. Single sink with dispensers for hand soap and lotion.
Lobby had a nice sitting area for guests along with a pool table that was being used by some when we check in.

Overall--clean, basic necessities, friendly staff.

Cons:

Walls were thin--you could hear conversations in the hall and tvs. Road noise could also be heard inside the room.
Breakfast--no biscuits or bacon; no apple juice. Fruits--bananas had black spots and apples were bruised and no where to wash them or no way to peel them. The website and hotel signs really pumped up the breakfast but it was just typical hotel fare. Don't expect frills but it does provide a nice stop.

2026-04-20 • via Nuitee
S
sherryrR7119VQ • Family
2
Disappointed
Pros:

At 11:00pm I was wake up by the next door children yell and singing..So I called to the front desk and the night manager can up . I had to call 3times .before they was quiet for one hour.I did not get no sleep and I had to travel with no rest .All the managers kept telling me I’m sorry..I will not stay at a tru by Hilton again walls are paper thin. Was very disappointed.

2026-04-16 • via Tripadvisor