Extended Stay America Suites - Syracuse - Dewitt

Hotels
•
Extended Stay America Suites
7.2 (587 reviews)
6630 Old Collamer Road , East Syracuse , us
+1 315-463-1958

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Laundry
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Dirty conditions
Unpleasant odors

Categories

Cleanliness
5.28
Multiple reviewers mentioned unclean conditions, including dirty rooms and unpleasant odors.
Service
9.75
The front desk staff was described as helpful and friendly by some guests.
Location
9.29
Guests appreciated the location, noting its convenience despite other issues.
Room Quality
6.74
Issues with room cleanliness and comfort were highlighted, including bed bugs.
Amenities
5.77
Limited amenities mentioned, including lack of breakfast options and overcrowded garbage.
Value for Money
6.23
Guests found the prices misleading relative to the quality of the hotel.
Food and Beverage
6.28
Breakfast options were reported to be very limited and unsatisfactory.
Overall Experience
8.25
Overall disappointing stay, although a few guests noted positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:24

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of a fully equipped kitchen with a stovetop, microwave, and fridge in every room at Extended Stay America - Syracuse. Cook your favorite meals just like at home during your extended stay.

Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast that includes breakfast bars, muffins, hot cereal, coffee, and tea. Perfect for guests on the move or those looking for a quick and easy breakfast option.

Convenient Amenities and Services
Benefit from amenities like free WiFi, 24-hour front desk service, laundry facilities, and upgraded bedding with extra pillows. Enjoy the flexibility of weekly complimentary housekeeping and the option for daily housekeeping for a fee.

Book your stay at Extended Stay America - Syracuse - Dewitt now to experience comfort and convenience during your longer stay in East Syracuse.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.

Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment. Cash is not accepted.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.2
Based on 587 reviews
Cleanliness: 5.28
Service: 9.75
Location: 9.29
Room Quality: 6.74
Amenities: 5.77
Value for Money: 6.23
Food and Beverage: 6.28
Overall Experience: 8.25
T
Towfik • couple • us
7
2026-07-20 • via Nuitee
M
Marc • couple • ca
5
2026-07-19 • via Nuitee
J
Jennifer • solo_traveller • us
3
2026-07-16 • via Nuitee
H
Harbaugh • couple • us
5
Is just a place to sleep after your visit
Pros:

Is just a place to sleep.

Cons:

Men drinking alcohol in the parking lot

2026-07-12 • via Nuitee
D
Dennis • family_with_children • us
1
Terrible everything about it
Pros:

Filthy

Cons:

Filthy

2026-07-11 • via Nuitee
A
Aj • solo_traveller • us
1
2026-07-07 • via Nuitee
D
Danielle • family_with_children • us
1
Pros:

This place was gross. I checked in and checked right back out!

Cons:

It was a place maybe where they placed homeless

2026-07-02 • via Nuitee
J
Jaime • solo_traveller • us
2
It was terrible and I will NEVER stay at an Extended Stay America ever again!
Pros:

The woman at check-in was friendly

Cons:

The room reeked of cigarette smoke! The door did not have the security chain for added protection. The toilet wouldn’t flush and had been used and not cleaned. The bed was terribly uncomfortable.

2026-07-01 • via Nuitee
H
Hakeen • couple • us
5
2026-06-30 • via Nuitee
B
Bethani • solo_traveller • ca
5
Pros:

Front desk was very kind

Cons:

I guess because its an extended stay there were a lot of people drunk & smoking weed in and around the building which made us a little uneasy as we had all our stuff with us because we were moving across the country.

2026-06-29 • via Nuitee
W
Weiss • solo_traveller • us
5
Pros:

Price was good. The employees were friendly

Cons:

No coffee options throughout day, only in the morning at the so called "breakfast" which should not be advertised as free breakfast

2026-06-16 • via Nuitee
B
Brad • extended_group • us
1
Cons:

They called me at 5:36pm on the night our reservation was to happen cancelling it...they said someone decided to stay longer...left us in a bind trying to find another hotel so late in the day....no help from them....I spoken to several people in hotel business and they say they have never heard of such a thing...especially disappointing was that they knew the day before there was an issue but waited til Friday night....I will do my best to pass the word about Extended Stay inn and how they treat their customers

2026-06-11 • via Nuitee
D
Donald • solo_traveller • us
3
Room was ok. A little worn down but not terrible. Front desk Staff was not friendly or welcoming at all. Was not even as
Pros:

Room was ok. A little worn down but not terrible. Front desk Staff was not friendly or welcoming at all. Was not even asked how my stay was when I checked out. And at check-in the front desk was very cold and seemed bother I was there. Landscaping of hotel was terrible. Did not look like grass was cut or flower beds have not been cleared for over a year. Everything was overgrown.

Cons:

Room was ok. A little worn down but not terrible. Front desk Staff was not friendly or welcoming at all. Was not even asked how my stay was when I checked out. And at check-in the front desk was very cold and seemed bother I was there. Landscaping of hotel was terrible. Did not look like grass was cut or flower beds have not been cleared for over a year. Everything was overgrown.

2026-06-11 • via Nuitee
R
Reyes • solo_traveller • us
1
Lowest staff
Cons:

When I arrive, I do not send a room despite booking and having a confirmation number and very bad treatment of the staff.

2026-06-08 • via Nuitee
M
Mitchell • solo_traveller • us
1
Stay Away!
Pros:

Nothing.

Cons:

No cups for coffee. Clerk said they had none.

2026-06-08 • via Nuitee
S
Sharon • solo_traveller • us
1
2026-06-08 • via Nuitee
M
Mackey • solo_traveller • us
5
The OWNER needs to re evaluate this hotel and get it right before you lose business
Cons:

Room keys kept screwing up , had coffee but no cups had to use a bowl ,had washer and dryers but no soap available to purchase , I've been to a few extended stays and this was one of the least maintained it's a reflection on the OWNER lawn wasn't even mowed. I will have
to see the extended stays before booking again

2026-06-08 • via Nuitee
C
Craig Van Batenburg • solo_traveller • us
9
Cheap and Good. Friendly too!
Pros:

Large room. Just needed a quick overnight stay.. Basic with a good bed.

Cons:

For the price. Nothing

2026-06-05 • via Nuitee
H
Hunt • solo_traveller • us
8
2026-06-04 • via Nuitee
A
Armando • solo_traveller • ae
1
BAD EXPRIENCE & SERVICE
Pros:

Nothing

Cons:

The service / Please refer ti the complain addressed to Booking.com

2026-05-31 • via Nuitee