Wingate by Wyndham Anchorage Downtown - Ship Creek

Hotels
Wingate by Wyndham
7 (1582 reviews)
111 West Ship Creek Avenue , Anchorage , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Helpful front desk staff
Spacious rooms
Location near attractions
Continental breakfast
Cons:
Cleanliness issues
Pool not available as promised
Noisy guests
Cold room temperatures

Categories

Cleanliness
5.25
Multiple comments highlighted issues with dirtiness, including hair in the room and a gross bathroom.
Service
8.25
Overall, guests reported helpful staff and excellent customer service.
Location
8.25
Positive feedback regarding the location's convenience and nearby attractions.
Room Quality
6.25
Some guests found rooms spacious, but others mentioned issues indicating the rooms are worn.
Amenities
6.25
Mixed feelings about amenities; some availability issues were noted (e.g., pool maintenance).
Value for Money
7.25
General satisfaction but issues with cleanliness and features affected perceived value.
Food and Beverage
7.25
Breakfast had positive notes, but severe crowding and a lack of food options drew complaints.
Overall Experience
7.25
Overall stay experiences ranged from very positive to considerable dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:06

Property Description

Riverfront Location and Nearby Attractions:
Nestled on the banks of Ship Creek and a short stroll from Central Anchorage, Comfort Inn Ship Creek offers a prime location near the Alaska Railroad and the Alaska Center for the Performing Arts.

Comfortable Rooms and Amenities:
Indulge in in-room entertainment options, coffee makers, and luxurious spa baths in select rooms. Start your day right with a complimentary hot breakfast featuring a variety of delicious options.

Convenient Facilities and Services:
Take advantage of the indoor heated pool, exercise room, and business center. Free shuttle service to the airport, railroad, and downtown areas make exploring the city a breeze. Experience the beauty of the Tony Knowles Coastal Trail just steps away.

Book your stay at Comfort Inn Ship Creek Anchorage for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ANC

Location

Guest Reviews

7
Based on 1582 reviews
Cleanliness: 5.25
Service: 8.25
Location: 8.25
Room Quality: 6.25
Amenities: 6.25
Value for Money: 7.25
Food and Beverage: 7.25
Overall Experience: 7.25
M
MSL9965 Couples
8
Nice, clean, close to train station
Pros:

Large room, clean. We were able to walk to the train station.

2026-08-29 via Tripadvisor
G
G4523QKjoeb Couples
6
Great Location, Okay Room
Pros:

Great location near all things downtown Anchorage. Room was clean, staff was friendly. There is some noise due to being close to the train station, but nothing inside the hotel. Value was good for the area, The room only had one chair and no drawers to store your cloths , therefore we had to live out of our luggage's. The atmosphere was okay, we was out most of the time,

2026-08-29 via Tripadvisor
S
SHIRLEY solo_traveller us
5
Pros:

The bed was comfortable and linens were good. Tina in the breakfast area was great. She kept everything stocked, excellent coffee and clean. Jallow at counter was friendly and helpful.

Cons:

The pictures are quite deceiving and misleading. This is a very old hotel and it shows. It needs to be gone through and fixed up. The windows were filthy. The carpet was clean. The AC needs to be replaced.

2026-08-29 via Nuitee
T
Thomas couple us
7
2026-08-29 via Nuitee
M
Madhavi solo_traveller us
5
2026-08-29 via Nuitee
M
maxb302 Family Rochester, Finger Lakes, New York
2
Bad place
Pros:

We had a reservation for a few months, we flew on Aug 25, arrived late at 1 am on the 26, took the shuttle, the driver was amazing, got to the hotel at around 1:30 to find 2 people in the lobby the clerk and a potential guest, the guest was trying to check in, no availability, he also had a reservation, my wife and got the same response, they overbooked and had no rooms for us, after traveling all day from Rochester NY to Anchorage Alaska what a horrible disappointment! As I was sitting in the lobby trying to figure out how to correct the situation, I noticed out of the corner of my eye movement on the floor, it was nice scurrying around! Gross right in the lobby! Glad we didn't get to stay there!

2026-08-28 via Tripadvisor
8
871gaget Family
2
Horrific
Pros:

I had a terrible experience at this hotel. Right after checking into the hotel, I decided to use the lobby bathroom. While I was in the bathroom, I heard someone using the door combination to get in, I held the door closed with my hand and told them that it was being used. About 30 seconds later, someone tried to get in the door combination again. At this point I am behind the door trying to hold it closed while reiterating that the bathroom is being used. However, the door was violently pushed open, hitting me in the mouth. Turns out, it was the late night shuttle driver barging into the bathroom telling me to get out and that I don’t have a room there. I hurried and pulled up my pants and told him about 30 times that I am using this bathroom and that I have a room. At this point, I am hiding behind the bathroom door with my pants halfway up while he verifies with the receptionist, with a family watching all of this happen, my room number and name. Absolutely ridiculous. Will NEVER come to this hotel again and cannot believe that the SHUTTLE DRIVER would take it upon himself to try and throw someone out of the bathroom by barging in and aggressively shoving the door open. Also, there was no management to talk to afterwards about what happened. Horrible service, would not recommend this hotel to anyone.

2026-08-28 via Tripadvisor
P
Patricia couple au
4
The noise outweighed any good points this hotel offers
Pros:

It was the least expensive of the big hotels, i needed 2 rooms

Cons:

Noisy from freight trains blowing horns all through the night, breakfast was lousy and morning staff young female receptionist was unwelcoming and it seemed an effort to be friendly. The afternoon staff at check in we met were the opposite

2026-08-28 via Nuitee
H
Hong Yuen couple hk
8
2026-08-28 via Nuitee
M
MARIKA couple it
8
2026-08-27 via Nuitee
Y
Yasmin solo_traveller de
7
2026-08-27 via Nuitee
8
899bradp Family Westminster, Colorado
2
Lousy place
Pros:

Between the train horns, seagulls, and auto traffic, my room wasn't great. The location wasn't near where we were traveling.

2026-08-24 via Tripadvisor
C
Caroline solo_traveller us
7
Pros:

The breakfast was not great. The staff were wonderful! The beds were comfortable. Sketchy location.

2026-08-24 via Nuitee
L
Linda extended_group us
2
Terrible stay. No rest. I will not book again with your app.
Pros:

Location close to train station

Cons:

Rooms were very dirty. Bathroom still had items from previous guests on floor. Sheets were stained. Carpet dirty. Windows did not lock (we were on the first floor) and window screens were torn. Ice machine and pancake machine were broken. Pool had a terrible moldy smell. Staff was unpleasant. Web site advertised a downtown shuttle but refused to pickup and we had to Uber from hospitality center. We would have stayed elsewhere but were so tired….

2026-08-24 via Nuitee
J
Joanne solo_traveller us
10
Pros:

Perfect location for train depot and walking along the river

2026-08-23 via Nuitee
S
Sally solo_traveller us
4
Pros:

Location near Alaska Railroad

Cons:

Room was beat up. Dated decor. Air conditioner filthy. Carpet in the halls dirty. Nicked up walls. Low quality. Got in after ten and wanted something to eat. Only vending machines. Some hotels have refrigerated or freezer foods to buy and eat.

2026-08-22 via Nuitee
R
Richard couple us
6
Disappointed
2026-08-22 via Nuitee
B
Breann solo_traveller us
1
Pros:

Location to train station

Cons:

Dirty, run down and expensive

2026-08-21 via Nuitee
R
Ruben solo_traveller ar
4
2026-08-21 via Nuitee
A
Angela Sam solo_traveller us
10
Pros:

Everything was right on site

2026-08-20 via Nuitee