Wingate by Wyndham Anchorage Downtown - Ship Creek

Hotels
Wingate by Wyndham
7 (1486 reviews)
111 West Ship Creek Avenue , Anchorage , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Helpful front desk staff
Spacious rooms
Location near attractions
Continental breakfast
Cons:
Cleanliness issues
Pool not available as promised
Noisy guests
Cold room temperatures

Categories

Cleanliness
5.25
Multiple comments highlighted issues with dirtiness, including hair in the room and a gross bathroom.
Service
8.25
Overall, guests reported helpful staff and excellent customer service.
Location
8.25
Positive feedback regarding the location's convenience and nearby attractions.
Room Quality
6.25
Some guests found rooms spacious, but others mentioned issues indicating the rooms are worn.
Amenities
6.25
Mixed feelings about amenities; some availability issues were noted (e.g., pool maintenance).
Value for Money
7.25
General satisfaction but issues with cleanliness and features affected perceived value.
Food and Beverage
7.25
Breakfast had positive notes, but severe crowding and a lack of food options drew complaints.
Overall Experience
7.25
Overall stay experiences ranged from very positive to considerable dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:06

Property Description

Riverfront Location and Nearby Attractions:
Nestled on the banks of Ship Creek and a short stroll from Central Anchorage, Comfort Inn Ship Creek offers a prime location near the Alaska Railroad and the Alaska Center for the Performing Arts.

Comfortable Rooms and Amenities:
Indulge in in-room entertainment options, coffee makers, and luxurious spa baths in select rooms. Start your day right with a complimentary hot breakfast featuring a variety of delicious options.

Convenient Facilities and Services:
Take advantage of the indoor heated pool, exercise room, and business center. Free shuttle service to the airport, railroad, and downtown areas make exploring the city a breeze. Experience the beauty of the Tony Knowles Coastal Trail just steps away.

Book your stay at Comfort Inn Ship Creek Anchorage for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ANC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7
Based on 1486 reviews
Cleanliness: 5.25
Service: 8.25
Location: 8.25
Room Quality: 6.25
Amenities: 6.25
Value for Money: 7.25
Food and Beverage: 7.25
Overall Experience: 7.25
R
Robert extended_group ca
1
Crooks
Pros:

Good location. Nice pool.

Cons:

At $450 per night I booked a room with a king and a pull out couch. When we got there we found our room was missing the couch. There was a large blanket space. As everything was sold out with summer solstice we had to make do. Nothing was done from the Hotels side because I booked on booking.com.

2026-07-03 via Nuitee
T
TYLER couple us
2
Pros:

Breakfast was well stocked with standard continental breakfast food even up until 20 minutes prior to breakfast ending.

Cons:

Room did not have a sofa when I specifically requested a room with sofa and staff was unwilling to accommodate a refund.

2026-07-03 via Nuitee
A
aditya couple us
1
Pros:

Better soap better drinking water netter breakfast, better service

Cons:

Worst experience.. return the money as cant sleep

2026-07-02 via Nuitee
M
Mercedes mathison couple us
10
It was peaceful the staff was great and helpful
Pros:

Breakfast was great. Location was perfect

2026-06-30 via Nuitee
C
Chalup couple us
8
2026-06-30 via Nuitee
L
Linda couple us
3
Way over priced
Pros:

Location

Cons:

Other than the beds there was one small kitchen chair in the room. Nothing comfortable to sit on. Everything looked very worn. Large piece of chocolate on the floor of the room when we arrived not clean

2026-06-29 via Nuitee
A
Antony family_with_children au
6
Cons:

Not the Hotel's fault, but constant loud sound of train all hours of the day & night.

2026-06-29 via Nuitee
T
Tremblay couple us
6
Will not return
Pros:

Room was clean. Slept well

Cons:

Staff at front desk didn't seem to care about its guests needs. Shuttle was unreliable. Needed it three times. The pickup from the airport went okay but we needed a ride to the railroad depot that night and it never showed up so we had to walk to the depot. My wife has a bad knee, and I have a bad hip. The final time we needed the shuttle was for a ride to the airport and it was 1/2 hour late. Things that get broken either get a shoddy repair or are eliminated. We used 2 rooms and they both had exposed wiring.

2026-06-28 via Nuitee
C
Climber416690 Solo travel
8
Avoid the Qupqugiaq Inn
Pros:

Very accommodating. I moved to this hotel after canceling a horrible stay at the Qupqugiaq Inn.

2026-06-27 via Tripadvisor
J
joseph couple us
2
2026-06-25 via Nuitee
J
Joanne family_with_children us
6
Pros:

I liked the breakfast. The clean room.

Cons:

The smell of weed kept giving me a headache! And the pool was cold like it was turned off???

2026-06-24 via Nuitee
T
Tanya couple us
1
2026-06-23 via Nuitee
S
Scott couple us
1
Do not stay here.
Pros:

The bed was the only comfortable and clean part of the room.

Cons:

We had hair in the tub. Water stains on the ceiling of both the room and the bathroom. Possible blood on the wall near the bathroom sink. The room smelled of mold and mildew. The air conditioner was very loud and sounded as if it was going to fall through the wall when the compressor turned off. The TV only gets 3 channels. The toilet wabbles. The entire room needs to be painted. Homeless sneak in through the back door to steal breakfast. There aren't enough tables in the dining area. Our airport shuttle didn't pick us up. The hotel had an airport shuttle which is broken down with a flat tire near the front door. The exterior surely does not look like your picture. Grass needs to be cut with landscaping installed and the exterior needs renovations. Wyndham should be embarrassed to have this building in their portfolio.

2026-06-22 via Nuitee
F
francis solo_traveller jm
1
I actually did not stay. The customer service was so terrible I had to cancel my reservation after they left me stranded
2026-06-22 via Nuitee
G
G7617UAjuliej Couples
10
We would recommend and would stay there again
Pros:

The rooms were clean. The bed was super comfortable. They provided shuttle service to the airport and from the airport. Also, we went on an excursion for a train up to Seaward they provided a shuttle for that. The breakfast could’ve been better is the only negative I could say, but it was included so.

2026-06-21 via Tripadvisor
R
Rosy solo_traveller mx
8
2026-06-21 via Nuitee
A
Anderson solo_traveller us
7
2026-06-19 via Nuitee
D
Donald family_with_children us
6
Pros:

The location was very good and walkable to downtown. Overall it was clean and seemed well run.

Cons:

The bathroom was very small and dated. The room did not have drawers of any kind, so was basically living directly from the suitcase.

2026-06-19 via Nuitee
K
Katrin couple de
5
Naja
Pros:

Die Lage direkt an der Railroad

Cons:

Das Frühstück war gruselig und bereits um 9 Uhr beendet. Der Preis ist insgesamt viel zu hoch für die Unterkunft. Die Umgebung nicht attraktiv.

2026-06-18 via Nuitee
M
Maryalice couple us
9
It was very nice and food was great and staff was very pleasant and helpful
Pros:

Where hotel was walking to downtown and train and first night beutful stream behind hitel

Cons:

Room 230 on first night had great view but old looking bed was very clean but molding in bathroom didn’t stick near shower something strange on right side of shower and no pictures

2026-06-17 via Nuitee