The Oberoi Bengaluru

Service was exceptional throughout the hotel

It’s an Oberoi - what’s not to like

I have always preferred Oberoi hotels and have consistently enjoyed both the hospitality and dining experiences they offer. Wabi Sabi, in particular, has been one of my favourite restaurants. Unfortunately, my experience on the evening of 29 June at approximately 9:30 p.m. was extremely disappointing.

I was dining with my team and was wearing shorts, as I was unaware of the restaurant’s dress code. Before being seated, I approached the dining area twice to select a table, but no member of staff informed me that my attire did not comply with the dress code. Had I been told at that stage, I would have fully respected the policy and made the necessary arrangements.

What was particularly upsetting was the way the restaurant manager handled the situation. Instead of speaking to me directly and discreetly, he informed my colleagues that I should be wearing trousers. Addressing the matter through my colleagues, in front of my team, was unnecessary and deeply embarrassing. A hospitality professional—especially a manager—should know how to communicate such matters sensitively and respectfully, without humiliating a guest.

I completely respect the standards and dignity of the establishment, and my concern is not with the dress code itself. My concern is with the lack of prior communication and the insensitive, unprofessional manner in which the situation was addressed.

This was my first genuinely unpleasant experience at an Oberoi property, and it fell far below the level of courtesy and hospitality I have always associated with the brand. I request that the matter be reviewed and that the relevant staff receive appropriate guidance so that no other guest is made to feel embarrassed in this manner.

You should ensure that your managers are properly trained to handle such situations with professionalism, discretion, and respect. While guests are expected to respect the standards and dignity of your establishment, the same courtesy and respect must be extended to them.

Every guest has dignity and deserves to be addressed directly and privately—not embarrassed in front of colleagues. The manager’s conduct was insensitive, unprofessional, and entirely unacceptable. I expect this matter to be taken seriously and appropriate steps to be taken to ensure that no other guest is treated in this manner.

There are hotels where you stay, and then there are places that become a part of you. The Oberoi, Bengaluru is that place for me.
I've been fortunate to stay at many beautiful luxury hotels, but every time I return to The Oberoi, it feels less like checking into a hotel and more like coming home. It's a feeling that's difficult to explain unless you've experienced it yourself.
The moment I walk through the doors, everything slows down. The lush gardens, the iconic century-old rain tree, the soothing signature fragrance, and the warm smiles from the reception team instantly put me at ease. The hustle of the city disappears, replaced by a sense of peace that I've come to associate only with this property.
One of my favourite moments is opening the balcony door in the morning. Sitting there with a cup of coffee, listening to the birds, watching the magnificent rain tree sway gently in the breeze it's the perfect way to begin the day. In the middle of a busy city, this place somehow creates its own world of calm, and that's something incredibly special. Breakfast at Lapis has become a tradition for me. It's not just my favourite hotel breakfast it's my favourite breakfast experience anywhere in India. And then there's the Egg Kejriwal. I genuinely look forward to it every single time I visit. It may sound like a simple dish, but the way the team prepares it, with such consistency and care, makes it something I crave long after I've left Bengaluru. What makes every meal unforgettable isn't only the food it's the people behind it. The F&B team remembers me. They remember what I enjoy, how I like my breakfast, and those little preferences that make you feel valued rather than just recognised. Those small gestures mean more than any luxury ever could. A heartfelt thank you to Mr. Prateek Gulati, Chef Anirban Dasgupta, and every chef and team member working behind the scenes. Your passion shines through in every meal, and your warmth is something I genuinely look forward to experiencing every time I return. Whether it's a peaceful lunch at Rim Naam or an evening at Wabi Sabi, every dining experience feels thoughtfully crafted not just because of the exceptional food, but because every member of the team serves with genuine care and pride. What truly makes The Oberoi, Bengaluru extraordinary is its people. Hospitality here isn't scripted; it's heartfelt. From the front office and concierge to housekeeping and every other department, everyone greets you with warmth that feels completely genuine. It's rare to find a hotel where every interaction feels so effortless and sincere. Over the years, The Oberoi, Bengaluru has become much more than my preferred hotel in the city. It's where I choose to celebrate, where I come to unwind, and where I know I'll always be welcomed with familiar smiles. That's a feeling money simply can't buy.
To the entire Oberoi Bengaluru family, thank you for making every visit unforgettable. Thank you for treating me not as a room number or a guest, but as someone who truly belongs. People often ask me which is my favourite hotel in India. Without hesitation, my answer is always The Oberoi, Bengaluru. Not because it's luxurious although it certainly is but because of how it makes me feel. Luxury can be built with marble, beautiful rooms, and fine dining. Home is built by people.
And that's exactly what you've created.
From the bottom of my heart, thank you. You will always have my Golden Star . You haven't just earned my loyalty—you've earned a special place in my heart.

The Oberoi Bangalore
The Oberoi Bangalore is a truly outstanding hotel. It offers magnificent gardens, spacious and elegant rooms, and exquisite cuisine. However, what truly sets this property apart is its exceptional and unique level of service.
No matter what you may need or wish for, the team seems to anticipate your desires before you even express them. Whether you are exploring the breakfast buffet or dining in any of the hotel's restaurants, every request is met with genuine care and remarkable efficiency. Through the dedication, experience, and professionalism of its staff, every wish becomes a reality.
The service in the Business Lounge and at the Spa is simply exceptional, with impeccable attention to detail and a sincere commitment to guest satisfaction. When it comes to service, attentiveness, and professionalism, this hotel deserves more stars than many other luxury properties.
A hotel often becomes part of the story of a destination. Every traveller experiences a city through the perspective of the property where they stay, and The Oberoi Bangalore certainly enriches that experience.
It was a genuine pleasure to spend my extended stay at this remarkable hotel and to experience its unique character, hospitality, and history.

Geruch in der Hoteleingangshalle. Sonst eher nichts.

Overall set up

The hotel was nice but the servers and the stuff wasn’t
When I checked in I sow there’s welcome fruits was eaten by something when took a nap I found Squirrel in my bed