Pullman Cologne

Hotels
•
Pullman Hotels and Resorts
8.6 (3791 reviews)
Helenenstr. 14 , Cologne , DE
+49 221 2750

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Excellent location
Cons:
Noisy rooms
Outdated facilities
Small breakfast area

Categories

Cleanliness
8.28
A few mentions of cleanliness needing improvement, particularly in terms of noise insulation and overall condition.
Service
9.05
Overall positive sentiment regarding friendly and helpful staff across multiple reviews.
Location
9.09
Repeated praise for the hotel's excellent location, providing easy access to major attractions.
Room Quality
8.04
Some negative comments about the room needing renovation and the bathroom door issue.
Amenities
8.57
Standard amenities for a hotel of this rating, with good breakfast options mentioned.
Value for Money
8.33
Concerns regarding value due to outdated facilities, but location and service warrant a decent score.
Food and Beverage
8.78
Highly rated breakfast, though some issues with in-room coffee preparation.
Overall Experience
8.65
Generally positive experiences noted, reflecting the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 23:49

Property Description

Luxurious Accommodations
The Pullman Cologne offers elegant rooms with modern design, air conditioning, and luxurious bathrooms, providing a comfortable stay for guests.

Relaxation and Wellness
Guests can unwind at the luxury spa which features a sauna, gym, and massage treatments, ensuring a relaxing and rejuvenating experience during their stay.

Convenient Location
Located in Cologne's shopping district and just a short walk from the iconic Cologne Cathedral, the Pullman Hotel offers a prime location for both leisure and business travelers.

Experience luxury, relaxation, and convenience at the Pullman Cologne - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Location

Guest Reviews

8.6
Based on 3791 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.33
Food and Beverage: 8.78
Overall Experience: 8.65
H
Heike • couple • de
7
2026-09-19 • via Nuitee
C
Chi • solo_traveller • nl
8
2026-09-19 • via Nuitee
J
Jasper • solo_traveller • nl
4
There are better in Cologne.
Pros:

Ligging was uitstekend, dichtbij tal van horeca. Ook HBF is maar 900 meter lopen. Verder staat er altijd wel een Taxi voor de deur en is Uber altijd ook dichtbij.

Cons:

Het is een hotel wat is blijven stilstaan in the 90's, begin 2000. Allemaal oude sfeer. Tapijt etc. is al minstens 10/15 jaar oud en de kamers dichtbij de weg zijn heel noisy.

2026-09-19 • via Nuitee
T
Tarek ELnabarawy • extended_group • eg
10
2026-09-18 • via Nuitee
D
DK • solo_traveller • de
9
Guter Aufenthalt in zentraer Lage für Treffen, Erkundung und Aktivitäten & Veranstaltungen
Pros:

Die Barkeeperin im Erdgeschoß war ausgezeichnet. Das Frühstück-Buffet war wie immer sehr abwechslungsreich und reichlich ausgestattet.

Cons:

Leider war die Cocktailbar in der zwölften Etage nicht geöffnet. Ist anscheinend für immer geschlossen.

2026-09-18 • via Nuitee
S
Shafiee • couple • nl
8
2026-09-18 • via Nuitee
A
Ana • solo_traveller • md
10
Вернусь обязательно но в большой просторный номер с видом на город 10 баллов
Pros:

Мой номер!
Кровать ( читала отзывы. Это реально очень удобная большая)

Cons:

Меня вначале ночью заселили в стандарт номер я была в шоке , так как заказывала другую категорию номера ! На след день дали лучший номер! Благодарю ( но стандартные номера на 6 баллов сорри ) полотенца ( пора менять) серые …!

2026-09-17 • via Nuitee
J
Juri • solo_traveller • de
1
2026-09-15 • via Nuitee
H
Hafed • couple • ly
9
2026-09-15 • via Nuitee
G
Galea • solo_traveller • mt
5
2026-09-15 • via Nuitee
H
Hafed • couple • ly
10
2026-09-15 • via Nuitee
H
Hfm Van Doorn • solo_traveller • nl
9
Pullman hotel
Pros:

Hotel was super
Ontbijt was perfect.Personeel was vriendelijk

Cons:

Uitzicht we hadden we zonder update beter als wat we nu hadden .
Gratis koelkast was ook niks aparts zie foto uitzicht

2026-09-14 • via Nuitee
L
Luc • couple • be
9
2026-09-14 • via Nuitee
M
Mohamed • solo_traveller • eg
9
2026-09-14 • via Nuitee
P
Patrick • couple • de
7
2026-09-14 • via Nuitee
T
Thera • couple • nl
8
2026-09-14 • via Nuitee
F
FUSUN • solo_traveller • tr
10
2026-09-13 • via Nuitee
K
Karim • couple • be
10
2026-09-13 • via Nuitee
S
Sharareh • solo_traveller • fi
10
2026-09-13 • via Nuitee
S
Sharareh • solo_traveller • fi
10
2026-09-12 • via Nuitee