Pullman Cologne

Hotels
•
Pullman Hotels and Resorts
8.6 (3742 reviews)
Helenenstr. 14 , Cologne , de
+49 221 2750

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Excellent location
Cons:
Noisy rooms
Outdated facilities
Small breakfast area

Categories

Cleanliness
8.28
A few mentions of cleanliness needing improvement, particularly in terms of noise insulation and overall condition.
Service
9.05
Overall positive sentiment regarding friendly and helpful staff across multiple reviews.
Location
9.09
Repeated praise for the hotel's excellent location, providing easy access to major attractions.
Room Quality
8.04
Some negative comments about the room needing renovation and the bathroom door issue.
Amenities
8.57
Standard amenities for a hotel of this rating, with good breakfast options mentioned.
Value for Money
8.33
Concerns regarding value due to outdated facilities, but location and service warrant a decent score.
Food and Beverage
8.78
Highly rated breakfast, though some issues with in-room coffee preparation.
Overall Experience
8.65
Generally positive experiences noted, reflecting the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 23:49

Property Description

Luxurious Accommodations
The Pullman Cologne offers elegant rooms with modern design, air conditioning, and luxurious bathrooms, providing a comfortable stay for guests.

Relaxation and Wellness
Guests can unwind at the luxury spa which features a sauna, gym, and massage treatments, ensuring a relaxing and rejuvenating experience during their stay.

Convenient Location
Located in Cologne's shopping district and just a short walk from the iconic Cologne Cathedral, the Pullman Hotel offers a prime location for both leisure and business travelers.

Experience luxury, relaxation, and convenience at the Pullman Cologne - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Location

Guest Reviews

8.6
Based on 3742 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.33
Food and Beverage: 8.78
Overall Experience: 8.65
J
Jiayang • solo_traveller • cn
10
Free mini bar！All drinks are free!
2026-08-08 • via Nuitee
P
Pairat • couple • th
2
2026-08-08 • via Nuitee
D
Darryl • solo_traveller • gb
7
2026-08-08 • via Nuitee
F
Felicity • couple • gb
10
Two days spent exploring a beautiful city, all walking distance from the hotel
Pros:

Location perfect, beds so comfortable, air conditioning, friendly staff, parking right underneath the hotel,

2026-08-06 • via Nuitee
V
van der Leede • solo_traveller • nl
8
2026-08-06 • via Nuitee
D
Dieter • couple • de
9
Tolles Hotel mit einem tollen Frühstück
2026-08-06 • via Nuitee
J
Jurgen • solo_traveller • nl
9
Pros:

Ligging, prijs, kamer en ontbijt

Cons:

Niets

2026-08-05 • via Nuitee
B
Bilal • couple • tr
7
Pros:

Ulaşım kolaylığı

2026-08-05 • via Nuitee
M
Mathias • couple • se
9
2026-08-05 • via Nuitee
M
Mateus • couple • be
10
2026-08-05 • via Nuitee
J
Janin • couple • de
10
Super zentrale Lage Preisleistung passt
Pros:

Sehr zentral gelegene Unterkunft, sauberes Zimmer leider kein Domblick

Cons:

Nur der Geruch in der Empfangshalle war etwas komisch … irgendwie fehlte ein guter Duft beim reinkommen

2026-08-04 • via Nuitee
M
Merve • solo_traveller • de
9
2026-08-04 • via Nuitee
R
Rudolf • couple • de
8
2026-08-04 • via Nuitee
C
Carine • solo_traveller • be
9
Pros:

La localisation : situé dans un quartier calme et aéré à 10 minutes à pied du centre touristique, proche aussi d'un quartier avec plein de restaurants.
Le confort et la beauté de la chambre. Lits super confortables, salle de douche au top, très bonne isolation phonique par rapport au couloir et aux autres chambres.
Le petit-déjeuner. Rarement vu un choix aussi vaste et des produits très frais.

Cons:

Rien

2026-08-03 • via Nuitee
D
Dirk • couple • de
8
2026-08-02 • via Nuitee
S
Simon • solo_traveller • gb
6
Pros:

Good location
Quiet

Cons:

Weird sliding doors to the bathroom didn't close
Shower not great
Kettle didn't work
Very dated

2026-08-02 • via Nuitee
K
Karen • couple • gb
6
Ok hotel. In great need of a refurb.
Pros:

Good location. Preferred the Belgium Quarter to the busy touristy old town.
Good Aircon. Comfy bed (I’ll come onto the pillows in the next section).
Great city views.
Well equipped gym and sauna area.

Cons:

First room given was ok, but no view. The friendly, efficient staff quickly moved us to a much better room on the 9th floor with a balcony. Amazing city views.
The hotel itself is looking very old, tired and dated. Chipped furniture and wallpaper. With the ‘lumpiest’ pillows I have ever come across.

2026-08-02 • via Nuitee
C
CAROLUS • couple • nl
8
2026-07-25 • via Nuitee
Z
Zahra • solo_traveller • nl
10
Pros:

Everything was great... It was so clean and very convenient location.

2026-07-24 • via Nuitee
D
David • couple • be
10
Pros:

Bon emplacement, bon standing

Cons:

Douche mal agencée dans la baignoire

2026-07-24 • via Nuitee