Pullman Cologne

Hotels
•
Pullman Hotels and Resorts
8.6 (3662 reviews)
Helenenstr. 14 , Cologne , de
+49 221 2750

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Excellent location
Cons:
Noisy rooms
Outdated facilities
Small breakfast area

Categories

Cleanliness
8.28
A few mentions of cleanliness needing improvement, particularly in terms of noise insulation and overall condition.
Service
9.05
Overall positive sentiment regarding friendly and helpful staff across multiple reviews.
Location
9.09
Repeated praise for the hotel's excellent location, providing easy access to major attractions.
Room Quality
8.04
Some negative comments about the room needing renovation and the bathroom door issue.
Amenities
8.57
Standard amenities for a hotel of this rating, with good breakfast options mentioned.
Value for Money
8.33
Concerns regarding value due to outdated facilities, but location and service warrant a decent score.
Food and Beverage
8.78
Highly rated breakfast, though some issues with in-room coffee preparation.
Overall Experience
8.65
Generally positive experiences noted, reflecting the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 23:49

Property Description

Luxurious Accommodations
The Pullman Cologne offers elegant rooms with modern design, air conditioning, and luxurious bathrooms, providing a comfortable stay for guests.

Relaxation and Wellness
Guests can unwind at the luxury spa which features a sauna, gym, and massage treatments, ensuring a relaxing and rejuvenating experience during their stay.

Convenient Location
Located in Cologne's shopping district and just a short walk from the iconic Cologne Cathedral, the Pullman Hotel offers a prime location for both leisure and business travelers.

Experience luxury, relaxation, and convenience at the Pullman Cologne - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 29 per day.

Location

Guest Reviews

8.6
Based on 3662 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.33
Food and Beverage: 8.78
Overall Experience: 8.65
C
CAROLUS • couple • nl
8
2026-07-25 • via Nuitee
Z
Zahra • solo_traveller • nl
10
Pros:

Everything was great... It was so clean and very convenient location.

2026-07-24 • via Nuitee
G
Grit • couple • de
8
Pros:

Die Lage

Cons:

Sauberkeit/Reinigung der Zimmer

2026-07-24 • via Nuitee
R
Richard • solo_traveller • gb
10
2026-07-24 • via Nuitee
D
David • couple • be
10
Pros:

Bon emplacement, bon standing

Cons:

Douche mal agencée dans la baignoire

2026-07-24 • via Nuitee
E
Engin • couple • tr
9
2026-07-23 • via Nuitee
O
Ortrud • extended_group • de
6
2026-07-23 • via Nuitee
M
Matthias • solo_traveller • de
6
2026-07-22 • via Nuitee
G
Gulalaila • couple • gb
10
Best stay lovely staff best location will recommend and stay again every time I’m in the city
Pros:

Absolutely brilliant

Cons:

There was nothing I didn’t like

2026-07-22 • via Nuitee
L
Lukianova • couple • dk
10
Pros:

Вид з вікна на Кельнський собор! Місце розташування дуже зручне! Чисто, комфортно та затишно

2026-07-21 • via Nuitee
D
Dieter • family_with_children • de
9
2026-07-21 • via Nuitee
A
Arnaud • family_with_children • fr
9
2026-07-20 • via Nuitee
M
Manina • couple • de
5
2026-07-20 • via Nuitee
K
Khadka • solo_traveller • de
10
Pros:

Super danke

2026-07-20 • via Nuitee
X
Xiaojuan • solo_traveller • cn
9
Some facilities are old, the pot, the shower. But location are good, the staffs are super!
2026-07-19 • via Nuitee
S
Sri • couple • nl
8
comfortabel
Pros:

mooi hotel en goede ligging

Cons:

niets

2026-07-19 • via Nuitee
M
Michael • couple • de
10
Großartig
Pros:

Schon bei der Ankunft wurden wir sehr sehr herzlich empfangen. Das Personal dort ist durchweg bemüht den Aufenthalt so angenehm wie möglich zu gestalten. Das Zimmer war schön groß,wirklich sauber und gut organisiert mit einem gemütlichen Bett .Bei der Ausstattung fehlt es an nichts. Das Frühstück war der Höhepunkt und hatte eine Auswahl die sich sehen lassen kann. Beide Aufzüge fahren mit schneller Geschwindigkeit ohne nervige Wartezeiten.Die Lobby ist gemütlich.Bar und Außengastro mit Terrasse..auch hier ein blitzschneller und zuvorkommender Service. Klimaanlage funktioniert im gesamten Haus. Immer steht ein Taxi vor der Tür. Ansonsten ist die Anbindung an den ÖPNV gut zu erreichen.
Fazit:
Wir waren rundum begeistert und sagen herzlichen Dank. Ein Haus ist immer so gut wie seine MitarbeiterInnen und die waren einfach SPITZE !!!.

Cons:

Nichts

2026-07-19 • via Nuitee
C
Carmen • solo_traveller • de
10
2026-07-19 • via Nuitee
E
Egon • couple • de
7
2026-07-19 • via Nuitee
J
Jochen • couple • us
10
Great hotel in a great location
Pros:

Great hotel in a great location. Short walking distance to Ehrenstrasse and Rudolfplatz area.

2026-07-19 • via Nuitee