Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Great food quality
Cons:
Noise issues
Small room sizes
Inconsistent cleanliness

Categories

Cleanliness
7.58
There were issues reported with cleanliness, particularly in room maintenance.
Service
9.05
Staff were friendly and responsive, contributing positively to the stay.
Location
9.09
The location was frequently praised by guests for being ideal for exploring.
Room Quality
7.54
Several reviews noted small room sizes and issues with noise.
Amenities
8.57
Good selection of amenities, though some guests wished for more gym equipment.
Value for Money
8.53
Generally perceived as a good value, though some felt details were lacking.
Food and Beverage
9.08
The food quality received high marks, particularly breakfast and restaurant dining.
Overall Experience
8.55
Overall positive experiences noted, with some specific drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:16

Property Description

Luxurious Accommodations
Indulge in our 249 guest rooms and suites, each individually designed with comfort in mind. Enjoy amenities such as flat-screen TVs, minibars, and 24-hour room service, ensuring a relaxing stay in the heart of London.

World-Class Dining
Experience culinary excellence at Nobu Restaurant, Nobu Bar & Terrace, and The Lounge. From fine dining to casual meals, our dining options cater to every palate, promising a gastronomic journey like no other.

Nobu Wellness & Fitness
Unwind at our Nobu Wellness & Fitness center, offering Grown Alchemist treatments and the world’s first Nobu Pilates Reformer studio. Rejuvenate your body and mind in a tranquil setting designed for ultimate relaxation.

Book now for an unforgettable stay at Nobu Hotel London Portman Square, where luxury meets convenience in the vibrant West End.

Important information:

Please note for nonrefundable reservations, guests must provide the credit card used for pre-payment when checking in.

Please note that bed preferences are available on request only and cannot be guaranteed. This has to be confirmed by the property

A discretionary 5% service charge will be added to the guests bills upon checkout. The entire service charge is shared across the whole hotel. Should you wish to have this removed please let our reservations or reception teams know.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for £80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs GBP 85 per day.

Location

Property Video

Guest Reviews

8.5
Based on 2451 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.55
N
Noura family_with_children kw
10
Overall it deserves the high rates from cleaners,kind staff, and the way we got treated me and my family
Pros:

The STAFF! Are excellent helpful ,kind, generous
I loved the way they took care of me and my family

Mahmood was an amazing helper in the reception staff that helped us and guide us a lot

Cons:

Elevator was a mess

2026-07-25 via Nuitee
A
Ann Margarette solo_traveller qa
1
2026-07-25 via Nuitee
couple sa
10
2026-07-24 via Nuitee
J
Joe couple ae
7
Cons:

I accidentally booked the “cosy” room. And true to its description, it’s cosy. Was suitable for 1 night for a couple but I would strongly advise a couple to maybe go for the bigger room.

The room service costs is mental.

2026-07-24 via Nuitee
H
Helen solo_traveller gb
8
would stay again
Pros:

breakfasst was amazing, hotel is spotless. The room was very small!

Cons:

Check in staff was rude but the doorman and everyone else was lovely.

2026-07-23 via Nuitee
H
Hesham family_with_children kw
6
Pleased to select Nubo Hotel as my family hotel, wish for enhancement in the future. But Nubo will be amngest my choices
Pros:

The location, the lobby area setup. The cleanness. Front desk staff is friendly (Mahmood is helpful). The cafe in the ground floor is nice (the waiters in the cafe are very welcoming).

Cons:

The design inside the room lacks space management making the room to lose comfort. For example, 1) the wardrobe is L shaped with dead corner. 2) The sink is too big for the size of the bathroom and it could have been corner-sink to leave more space in the bathroom.
- Calling the reception sometime with no reply, but very helpful once the call is attended.
- the front desk is nice and friendly, but the hotel needs to more accommodating for family guest needs offering some flexibility within limits such as checkout time.

2026-07-23 via Nuitee
A
Abeer solo_traveller kw
10
Best ever
Pros:

Best place best location

Cons:

Nothing

2026-07-22 via Nuitee
J
Jorge couple us
8
Great Hotel, Great Location, Great Rooms. Highly recommended.
Pros:

Stayed at the hotel 4 times per year since initial opening and really like it the hotel amenities and facilities. Location is also very good, rooms are well appointed and overall the hotel is spotless. Doorman's are very helpful and courteous.

Cons:

The service at lobby bar is spotty and very slow. Also staff at checking are sometimes unfriendly.

2026-07-22 via Nuitee
N
Nick couple ae
10
Excellent hotel. Highly recommend.
Pros:

Overall a fantastic hotel that exceeded expectations particularly due the reasonable price.

Cons:

No swimming pool.

2026-07-22 via Nuitee
S
Steven solo_traveller za
9
2026-07-22 via Nuitee
C
camilaoS7876LN Couples
2
Very disappointing experience
Pros:

We have stayed at this hotel at least twice a year for several years and have booked this room category before, which made this even more surprising.

We arrived late in the evening and were given the last available room in our category. The room was much smaller than expected and did not match the impression given online. A member of the reception team even told us that the room is being advertised larger on Booking.com than it actually is and that the hotel had already asked for this to be corrected.

As the hotel was fully booked, the only alternative offered was the highest suite category. We therefore decided to leave and stay elsewhere. Despite checking out immediately and never actually using the room, we were still charged for the night.

I was also left with the impression that guests booking through third-party platforms are treated differently from those booking directly.

Not the level of service I would expect from hotel line Nobu, especially as a returning guest.

2026-07-20 via Tripadvisor
O
omar couple ae
10
2026-07-20 via Nuitee
S
Steven solo_traveller za
9
2026-07-19 via Nuitee
M
Mohammad family_with_children sa
8
Very good furniture quality, cleanliness, and great location.
Pros:

The location was great and the staff were very helpful. Food quality was great, but the selection was very limited.

Cons:

Sound proofing was weak and the doors were very loud. The balcony was locked and there weren't much view to begin with in the rooms we were assigned.

2026-07-19 via Nuitee
D
Daniel solo_traveller il
8
2026-07-19 via Nuitee
G
George Yung-Yu couple tw
9
2026-07-19 via Nuitee
J
JodiAnne1 Family Johannesburg, Greater Johannesburg, Gauteng
10
Perfect position, comfort and style in London
Pros:

We booked 2 rooms at Nobu Portman Square, primarily for the location. And on location it delivers in trumps. Easy walkability to shops and restaurants with delightful Marylebone at your front door. The rooms are so comfortable and immaculate. If you stay more than 3 days I’d opt for larger than a standard room. The beds and pillows are perfection. The rooms are modern and crisp.

Breakfast was included and it is fine just for a start to the day. Not a treat but practical. Staff are on-the-ball and enthusiastic. This adds a lovely level of hospitality.

I will definitely return to this hotel on my next trip to London.

2026-07-18 via Tripadvisor
A
ayman couple il
10
חוזר אליו שוב
Pros:

מיקום , נקיון, ארוחת בוקר, צוות פשוט מושלם

Cons:

כלום

2026-07-18 via Nuitee
A
ALEJANDRO family_with_children es
10
2026-07-18 via Nuitee
J
Joanne couple gb
5
Pros:

Aesthetically pleasing.

Cons:

Unfortunately the A/C in my room was not very good and hardly circulated any cool air, so was very difficult to sleep. This was a very hot day with outside temperatures reaching 30 degrees. Secondly, there was a not a very nice smell coming from the bathroom.

2026-07-18 via Nuitee