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Facilities
Property facilities
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Health or beauty spa nearby
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Car hire
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Massage services
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Emergency cord in bathroom
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Fruits
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Pet bowls
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Pet basket
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Art gallery on site
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Wine release events
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Reception hall
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Garage
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Health or beauty spa nearby
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in our 249 guest rooms and suites, each individually designed with comfort in mind. Enjoy amenities such as flat-screen TVs, minibars, and 24-hour room service, ensuring a relaxing stay in the heart of London.
World-Class Dining
Experience culinary excellence at Nobu Restaurant, Nobu Bar & Terrace, and The Lounge. From fine dining to casual meals, our dining options cater to every palate, promising a gastronomic journey like no other.
Nobu Wellness & Fitness
Unwind at our Nobu Wellness & Fitness center, offering Grown Alchemist treatments and the world’s first Nobu Pilates Reformer studio. Rejuvenate your body and mind in a tranquil setting designed for ultimate relaxation.
Book now for an unforgettable stay at Nobu Hotel London Portman Square, where luxury meets convenience in the vibrant West End.
Please note for nonrefundable reservations, guests must provide the credit card used for pre-payment when checking in.
Please note that bed preferences are available on request only and cannot be guaranteed. This has to be confirmed by the property
A discretionary 5% service charge will be added to the guests bills upon checkout. The entire service charge is shared across the whole hotel. Should you wish to have this removed please let our reservations or reception teams know.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
People no matter the age stay for £80 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Private parking is possible at a location nearby (reservation is needed) and costs GBP 85 per day.
Location
Property Video
Guest Reviews
The location.
From check in attitude to tiny rooms with aging balconies with rotting drains. If this is Nobu. Nogo. Too much to say. Not worth the energy.
Location was good bed was perfect
The breakfast was not up to hotel standards.
The bed was very comfortable and clean
The front desk staff were so annoying and they were arguing a lot about every detail.
L’établissement est très élégant, le personnel est au petit soins. La conciergerie très compétente. Les chambre sont très bien réalisé.
Location perfect for us 🙏🏼
The fact you can order Nobu Food up to your room was such a wonderful suprise 🙏🏼
Beds were soooo comfortable and bedding/ pillows dreamy I did not want to get out of them each morning 🙏🏼
Needed a Doctor and we were given a private doctor within the hour which was priceless 🙏🏼
Car was organised for us which ended up being the perfect solution home from Wembley!!!! 🙏🏼 Again organised on the day no trouble 🙏🏼
Nothing LOVED OUR STAY 🙏🏼
Location was ok. Breakfast was nice but expected more. Stay was adequate but not exactly luxury.
I originally booked to attend an event that was subsequently cancelled. Decided to carry on with my stay thinking that the Nobu brand would mean luxury. It turned out to be just another higher priced business hotel. Minimalist but not as many room amenities you would find in a Japanese business superior room of a similar price tag. It was good but below what I expected.
Also, I was not happy with the check out experience - being ambushed with an awkward request for a 5% discretionary charge deducted from the deposit going directly to staff. Only 25 pounds he said! I stayed only a night... and hardly had direct dealings with staff let alone special encounters warranting a hefty tip on an already expensive room. Very cheeky.
Edit: I also found out a few days later they charged my card post-stay for candies and nuts from the minibar that we never had. I called and wrote to the hotel to get the unauthorized charge reversed. To be fair, they responded immediately and confirmed the charge has been reversed. I am still waiting for this. Looking at other past reviews, it looks like unexpected charges are common. Be sure to check your folio / receipt at check out.
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