Nobu Hotel London Portman Square

Hotels
8.5 (2359 reviews)
22 Portman Square , London , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Great food quality
Cons:
Noise issues
Small room sizes
Inconsistent cleanliness

Categories

Cleanliness
7.58
There were issues reported with cleanliness, particularly in room maintenance.
Service
9.05
Staff were friendly and responsive, contributing positively to the stay.
Location
9.09
The location was frequently praised by guests for being ideal for exploring.
Room Quality
7.54
Several reviews noted small room sizes and issues with noise.
Amenities
8.57
Good selection of amenities, though some guests wished for more gym equipment.
Value for Money
8.53
Generally perceived as a good value, though some felt details were lacking.
Food and Beverage
9.08
The food quality received high marks, particularly breakfast and restaurant dining.
Overall Experience
8.55
Overall positive experiences noted, with some specific drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:16

Property Description

Luxurious Accommodations
Indulge in our 249 guest rooms and suites, each individually designed with comfort in mind. Enjoy amenities such as flat-screen TVs, minibars, and 24-hour room service, ensuring a relaxing stay in the heart of London.

World-Class Dining
Experience culinary excellence at Nobu Restaurant, Nobu Bar & Terrace, and The Lounge. From fine dining to casual meals, our dining options cater to every palate, promising a gastronomic journey like no other.

Nobu Wellness & Fitness
Unwind at our Nobu Wellness & Fitness center, offering Grown Alchemist treatments and the world’s first Nobu Pilates Reformer studio. Rejuvenate your body and mind in a tranquil setting designed for ultimate relaxation.

Book now for an unforgettable stay at Nobu Hotel London Portman Square, where luxury meets convenience in the vibrant West End.

Important information:

Please note for nonrefundable reservations, guests must provide the credit card used for pre-payment when checking in.

Please note that bed preferences are available on request only and cannot be guaranteed. This has to be confirmed by the property

A discretionary 5% service charge will be added to the guests bills upon checkout. The entire service charge is shared across the whole hotel. Should you wish to have this removed please let our reservations or reception teams know.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for £80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs GBP 85 per day.

Location

Property Video

Guest Reviews

8.5
Based on 2359 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.55
S
Saleh solo_traveller ae
7
2026-05-30 via Nuitee
H
Holly couple gb
9
2026-05-30 via Nuitee
A
Abeer Chahine solo_traveller lb
10
Cons:

I would like to raise a concern regarding the bathroom. The bathroom is very small, and the shower door is difficult to operate due to the limited space. Furthermore, whenever I take a shower, water spills out onto the bathroom floor, creating inconvenience and discomfort. I would appreciate it if this issue could be addressed.

2026-05-30 via Nuitee
S
Saleh solo_traveller ae
8
Pros:

The hotel was very good and the room was good

Cons:

At checkout I noticed that they charged me an additional % of the room rate as a service charge. This was not on the booking conditions nor was this ever explained to me at check in or check out. When I showed them the booking details they tried to hide it as another charge. Finally they informed me that's its an optional service charge which I have not seen before in other hotels. Be sure to check your bills as it seems its a common practice they do to try to over charge customers.

2026-05-30 via Nuitee
S
Sherry-Ann extended_group gb
10
2026-05-29 via Nuitee
N
Nigar family_with_children gb
9
Very good hotel not far from Oxford Street
Pros:

Location, rooms, bed

Cons:

Nothing

2026-05-29 via Nuitee
T
tomad195 Friends getaway
10
Wonderful Experience in the Heart of the City of London
Pros:

We had a wonderful experience at Noble Hotel London. The location is excellent — very convenient and perfectly situated in the City of London. The service was warm, attentive, and professional throughout our visit, making us feel very welcome.

The food at Nobu restaurant was exceptional, beautifully prepared and full of flavor. We visited London on a lovely hot and sunny day, so spending time on the terrace at the Nobu Lounge was especially enjoyable. It was such a pleasant and relaxing atmosphere in the middle of the city.

Overall, a very memorable experience — great location, wonderful service, exceptional food, and a beautiful terrace. Highly recommended.

2026-05-28 via Tripadvisor
حامد couple kw
9
2026-05-28 via Nuitee
D
Diaz couple ar
8
Excelente ubicación e instalaciones, muy buen valor !
Pros:

La ubicación excelente, el personal muy atento, y las instalaciones muy buenas y nuevas.

Cons:

El botón del ascensor dejó de funcionar y pasaron 4 días y no se había solucionado, y el sistema de TV funcionaba muy mal, se congelaba la imagen a cada rato y no se podía ver nada de la programación.

2026-05-28 via Nuitee
N
NICKY family_with_children gr
8
2026-05-28 via Nuitee
A
Adel solo_traveller kw
7
It was good but it could be better if you have a more professional experience staff 😉
Cons:

Staf

2026-05-28 via Nuitee
J
Joseph family_with_children mt
10
2026-05-27 via Nuitee
C
Chase solo_traveller us
10
2026-05-27 via Nuitee
R
Ramzi family_with_children ae
9
Great hotel nice team .. just perfect
Pros:

Very nice staff from reception to house keeping and especially the team at breakfast . The rooms are nice the breakfast good . Location very convenient .

Cons:

Some balconies are in accessible … probably they should have nuts in the breakfast buffet ..

2026-05-25 via Nuitee
A
Abdulrahman couple sa
10
All good thanks
2026-05-25 via Nuitee
V
vibrah2 Family London, England
10
Never looses its appeal
Pros:

Always Delivers on Food, Service and Atmosphere- Nobu Portman Square is a local for us yet it’s never lost its appeal. It consistently delivers great sushi, superb appetisers and main fish dishes packed with flavour. Service is always exceptional and the dining room remains understated yet full of atmosphere. You should go.

2026-05-24 via Tripadvisor
Y
Yazeed family_with_children sa
10
2026-05-24 via Nuitee
J
Jory couple kw
9
2026-05-24 via Nuitee
F
Francesco couple ch
6
Good Hotel & Location for a short stay
Pros:

Good location, good breakfast, nice rooms.
Very confortable bed. and really nice shower.

Cons:

Staff is clearly very junior and insicure.
They where not sure what to do in several occasions

2026-05-24 via Nuitee
A
aleksander family_with_children us
3
I would not stay there next time . It is very overpriced
Pros:

Hotel located in a very good are . Rooms are so small , that we had to upgrade our room to Junior Suite and paid extra 2500 USD . Breakfast was so bad , that we had to eat breakfast in restaurant near hotel . Hotel rooms are overpriced . I would not recommend to stay there and pay such ridiculous price !!

Cons:

Breakfast was disappointing and not acceptable for 5 star hotel .

2026-05-24 via Nuitee